Cold Stone Creamery

Good ice cream but be willing to pay the price.
Some Cold Stone Creamery sing while they make your ice cream… it’s cute… but not sure if I would go to this place just for that.

So I came here to try and see if they would make a customized shake and the guy behind the counter was more than happy to. We got a cookie dough shake because we needed one to try and it was so good! Since we were already there we also got some ice cream because why not. The guy was super helpful again and was very quick. The ice cream was pretty good too. Not very unique flavors like lot of other smaller ice cream place but still really great tasting! I haven’t had ColdStone in a long time but I might need to start going there more often.

Went in after a rough day & Shayla and Hope changed my attitude right around! Such sweet girls and such good ice cream!

Great service! I came in a little bit late and I knew they were closing up. I felt bad but the girls all were so nice helping me out with a smile on each of their faces. Thank you!
(Alyssa, Hope, and Jamie)

Um… YUMMY! Brownie A La Cold Stone and No Fair Funnel Cake! The perfect end to a perfect day with my perfect (and VERY hungry) man!

Great employees (Alyssa) who brings a smile and joy to the kids faces every time we come. Fun to mix the flavors and toppings.

Delicious ice cream, friendly service and a community-​minded owner. What more could you ask for?

Ice cream is good. Prices are ridiculous and customer service is not up to par. Not all of the workers there are inconsiderate and rude (the ladies are always nice) but my mother and I were very upset with a situation she had with a young male named Kai (that was the name on the receipt). She asked for two love-​it sized ice creams to go and brought me the other home only to find out that the guy put a like it sized cup inside of the love it. So basically we were jipped and he shouldn’t have charged for two love its if one was a like it! My mom called to tell him that she was overcharged and why did he put a small cup into a large one. He began putting it on her asking, «are you sure you didn’t ask for a like it and love it»? Um NO, even if she did why the f would you put it in a large cup and charge her more?! He finally said if she drove all the way back he would refund her the difference. THE DIFFERENCE? HE was in the wrong and was trying to make it seem like her fault, argued with her and finally said she could have a measly .50 cents? No dude I wanted a big ice cream or for you to at least apologize! Hello you’re in customer service. He was being so rude and unprofessional, she asked to speak with the manager and he said he wasn’t there. I don’t understand his attitude problem, chill out and smile you work at an ice cream shop. So we gave up. Whatever dude maybe learn some people skills before you take a job that requires communication with customers. To make matters worse this was not the first bad experience with this person.

Co-​workers and I came here for an afternoon treat.
I got the vanilla ice cream with red velvet cake. It was so good! The ice cream was creamy and cake moist. The guy that helped us was really nice. Great customer service.
Good place to come for dessert if in the area.

The thing about CSC is that they have creative «favorites,» they can accommodate any customization (even for allergy needs), and their product just tastes like high quality stuff. This place is just awesome.

The shop was CLEAN, the girls were nice, it is close by my house – I couldn’t ask for more. :)

Cold Stone Creamery isn’t your average ice cream shop. We went in 10 min before closing and surprisingly there was about 5 – 8 people in front of us. There were 2 young girls at the counter taking the orders. The wait was a tad bit long probably because the ice cream goes through a long process. First, they take the scoop of ice cream, put it on a marble slab, and then mix it/​smash it in with a toppping of your choice. We got the small coffee ice cream with twix. The ice cream was really really good, rich and creamy. The only down side was the price/​wait .Since we had a coupon, we didn’t pay, but we found out that the small was $ 4.49!!! This place had great tasting ice cream, but I’d probably only come back if we had a coupon.

Very average. Overpriced. $ 4 for a half scoop of ice cream. My son was quite disappointed with the size. Very inconsistent from one visit to the next. Don’t visit unless you have a coupon. Go across the street to rite-​aid.

Imagine my disappointment when I arrived at Rite-​Aid on New Year’s Day only to find them closed. How was I going to settle my craving for Ice cream? Does Rite-​Aid expect me to go to the supermarket with the commoners and pick up a pint of a ½ gallon? I cannot be trusted with that much Ice cream at my immediate disposal. After the tears subsided I looked around and imagine my joy when I observed the flashing neon sign from across the street at ‘Cold Stone Creamery’ which read ‘Open.’
This Cold Stone shares its parking lot with several other businesses including a Domino’s pizza if you want to kill two birds with one stone=) If the parking lot is full there is plenty of street parking available.
I walked inside and was immediately noticed how clean this location was. If this is the first time you are reading my reviews I expect the business I am visiting to look clean and smell clean, both are equally important. I was met by a very helpful staff that seemed stoked to be working on New Year’s Day. The staff wished me a Happy New Year and even asked how my New Year’s Eve was. I engaged in the small talk and then place my order.
I ordered a small mint ice cream with chocolate chips in a medium sized bowl. That is the trick to getting a little more bang for your buck. I was pleased with my ice cream but truthfully it wasn’t Rite-​Aid. Cold Stone tends to be a little too sweet, a little too creamy and a little too pricey for my taste but on occasion it hits the spot.
It is nice to know that this location is open on Holiday’s and if and when the occasions arose again where on a holiday I was in need of ice cream I would definitely come back here. If it was normal working hours and Rite-​Aid was open I would always choose Rite-​Aid.

Ice crème is great service only one person working 8 people in line super slow this is my 3^rd time in here in the last month! I let it slide 2 times could not let it go a 3^rd! Please add 1 more person if you want me to come back I just watched 3 customers walk out when they seen the line and only 1 person working!

It felt like it was 98-​degrees in here last night! Did they turn the thermometer up just so I’d buy more ice cream? Not cool.
I ordered off the specialty creation menu my fave Cookies Don’t You Want Sum More, err, Cookie Dough Want Some Mo’, err, cookie dough mo’ some more, err, cookies and dough you want so ‘more, err, cookie dough you s’mor… the one with the french vanilla ice cream, caramel, cocoa chips and cookie dough. You know what I mean. #brainy

I love Cold Stone and hope they remain in town forever. This is a really nice, large Cold Stone with friendly staff. Just bought the ice cream cupcakes today.

Can’t figure out why people come here when Thirfty ice cream is right across the street… so much better tasting and lots cheaper. Cold Stone is overpriced and full of chemicals. I do like their pumpkin flavor though so I find myself here every Fall. Staff is nice.

A great spot for great ice cream.
I haven’t been to a Cold Stone Creamery in ages. I finally visited one because an awesome LivingSocial deal I bought. $ 4 for $ 8 at Cold Stone!
I visited this Cold Stone and the one in Culver City. (I went to the wrong location by accident. The LivingSocial was only valid at the El Segundo location. Oops!).
At least I had the opportunity to compare both the El Segundo and the Culver City location! Between the two, I prefer the El Segundo Cold Stone. The reason is because it is bigger, CLEANER, and there are more signature ice cream options than the one in Culver City. Also, the ice cream here was more fresh… if that makes sense.
I enjoyed the signature ice cream I had and I will be back! Sooner rather than later!
Quick Tip: If you shop at the Ralphs in El Segundo on Sepulveda, there’s a coupon at the back of their receipt for the Cold Stone Creamery in El Segundo! :D I think it’s buy one with one mix in, get one free!

There are Cold Stones everywhere now and this one is really no different than any of the others. I still really like CSC ice cream and it’s always fun to be able to mix in whatever you want. The price is always a bit high but what I like about this location is that it’s never crowded. Ever.
Service is always fine and they offer a different special for every day of the week (except for weekends). Like one day has discounted milkshakes, another day you get free waffle bowls, etc.