They never have«Hot and Ready». I have to wait no less than 10 minutes every time I go there. Well, I don’t go there anymore. I ended up having to speak with the«Person in Charge» over a problem with their menu. None of the employees or the shift supervisor can read it. «Make it a meal» doesn’t only apply to the deep dish. You can get it with the other pizza’s. The lady had NOIDEA you could do that. I was so mad I told her I’d never go back. Haven’t been, Cici’s gets my business now. It’s also next to a Chinese take out. WAY better. This place blows, the management sucks and their customer service is horrible. I’m surprised they’re still in business. Oh and after complaining to the«management company» that runs it, no one has gotten back to me. In almost a month. SMDH.