Hampton Inn & Suites El Paso West

This is a newer hotel. It is very clean. The lobby, the dining area and the rooms look and smell clean. Also the rooms are quiet. Interstate 10 is right next to it but I did not hear any noise. The employees I encountered were pleasant. Only complaint is 3 of the 4 ice machines did not work. And the one ice machine that did work was empty because it was the only one providing ice for the entire hotel.

Ok hotel… except for the fire alarm going off at 12:30 at night and having to stand in the parking lot till 1:15 in the morning.

Solid Hampton experience.
Location is right off the freeway (without the noise) and next to Rudy’s! If you’re not a Texan, Rudy’s is the best chain BBQ you will ever have. Trust.
Rudy’s also has a tiny convenience store inside, but there is an odd wall between the hotel and Rudy’s that you have to go around to reach it.
Getting to the Hampton from I-​10 eastbound is easy; it’s on the feeder. Getting to it Westbound involves turning into the Holiday Inn parking lot behind Rudy’s. There’s no signage to this effect.
Service is good, but not anything super special. The rooms use RFID cards, so instead of sticking your card in the door, you just hold it up to the reader and the door unlocks.
Shower was great. Wifi was slow but adequate. Bed was comfy. :-)

Wow, this hotel sure gets a lot of 5 Star Reviews. I would be giving this Hampton Inn 5 Stars too if I was ranking them against the rest of the Hampton Inn’s that I stayed at. Compared to other Hampton Inn’s, the rooms here are larger, the staff is excellent, everything seems new/​clean, the hotel at night is peaceful, and their free breakfast is pretty damn good. I had my own parking spot, which is a perk for being a Diamond member. However, I didn’t use it since there’s plenty of parking and regular parking was closer to my room. By far, this is the best Hampton Inn that I have stayed at. Peace Out!

This place is beautiful. Really cool vibe and a great room. Excellent breakfast and great location to get around El Paso. Top Notch at a very low price!

Fantastic hotel with a great wheelchair accessible room! After traveling for 9 hours and it getting late, we needed to find a safe place to stay in El Paso (though we were trying to get past El Paso due to it being so close to Juarez.) I was *more* than pleasantly surprised with the room we got (Rm 318) and it’s size! We had two queen beds with a separate living room area, a nice size refrigerator, microwave, 2 flat screen TV’s, a long mirror, and nice desk, with hi-​speed wifi. For the low price, I’d stay here longer if I could! I highly recommend this hotel to anyone! Clean, courteous, and safe. Oh! And, after talking to the maids, they have to change the duvet covers every day! That’s a plus in my book! AND, they have fitted sheets! Finally, I’m not waking up in the morning sleeping on a bare mattress. This has been a great experience all around! Thank you!

Nice service and nice new looking hotel. Room had a good clean appearance and bathroom was tidy and clean. Bed was nice and comfy as well. Right off
Of I10 and next to Rudy’s.

Great hotel. The staff were extremely helpful and kind. Room was clean and welcoming. Gabriel, Meagan and David located and shipped an item that I had left there. They did so with soothing ease efficiency, even driving to drop off at FedEx Office!
I strongly recommend Hampton Inn to anyone traveling through El Paso.

I’ve stayed here multiple times over the past few months and have had pleasant experiences. The hotel is clean, staff is friendly, and breakfast good. I will return when/​if I am in the area again.
A few things to note:
— The card readers on the outside doors are hit-​and-​miss; it’s frustrating when they don’t work
— The bathrooms in normal rooms have showers only
— The treadmills are of good quality but have a 60 minute timer limit. If you want to run longer than 60 minutes, the machine will need to be reset
One last important item: Although the hotel breakfast is good, go to Rudy’s across the parking lot for delicious and inexpensive breakfast tacos. Do it and thank me later.

Nice service from the staff. Clean, quiet room with functional air conditioning. No freeway noise in spite of proximity to I-​10. These places are so predictably good, it’s tough to say anything critical.
Christy C noted this place has proximity (RFID) cards. Small imperfection: the exterior door closest to I-​10 has a fussy card reader. If you’re carrying stuff in and hands are full, this is a small hassle.
El Paso has a 17.5% hotel tax rate. This is the highest I’ve ever paid. Not that this is Hampton Inn’s fault, but it’s a bad trend.

We stopped here on our drive back to TX due to heavy traffic along I-​10 E from construction, but I’m really glad we did! The rooms are clean and well-​maintained — almost seemed like a new hotel! They have scanning keycards for the room keys, instead of the usual inserting key cards. Free hotel breakfast runs from 6 – 10 AM, and hot items are served. They had sausage patties, cheese omelets, and french toast sticks the morning I was there, as well as make-​your-​own waffles & pancakes, fruit, coffee, juices, cereal, oatmeal, and breakfast pastries/​bagels. Gas station and a Rudy’s next door are a plus!

Very good servicre.
I called same-​day and booked a room (using my Hilton points) and we were immediately accommodated. We got exactly the room we asked for and when we requested early arrival (early check-​in) they were so helpful that she got her housecleaning staff to get our room ready before it needed to be. That is great service!
I did note that on Sat morning (very early, like 4am), the staff guy was quite rude and seemed very annoyed with the 20 or so guests who were awake that early and wanting coffee (they have automated machines that have coffee all night) but had no receptacle to put their trash in (ie. mixing sticks, empty packets of sugar). When I kindly asked him if they had a bigger trash can, he said curtly to me «use the one outside» and walked away. I was actually doing him a favor because since the little itty bitty 32oz trashcan they provided by the coffee pots was already overflowing, it was now piling up on the coffee table and I was helping clean it up. with that attitude, he can forget my thoughtfulness and clean it up!
Besides that, clean, modern, well maintained hotel and great reception staff during the day. I’d come back again.

Best Hilton property in EP price wise. Only thing is it is far from the middle of town.

As a business traveler, some things are more important to me than if I were traveling for personal reasons. This hotel had many positives, but one glaring negative. Positive attributes include: clean rooms, property in above average repair, several trash cans in each room, below average noise coming from both inside and outside hotel, and consistent water pressure and truly hot water. This property is either fairly new or completely remodeled recently.
The one glaring negative for this hotel was very, very, very slow Internet speeds. For those travelers who know what latency is, latency for the Internet at this property was 2,000 at times. The fastest Internet speeds I realized during my five nights were about 500 kB (½ of 1 meg). With Internet speeds this slow, and latency that was extremely high, it was virtually impossible to connect to the company network using VPN tunnels and RDCs. While I understand that many guests can be accessing Wi-​Fi at the same time, this is 2012, and there is no good reason why this hotel does not have sufficient bandwidth and/​or backhaul to provide every guest with adequate and reliable data speeds. No reason at all. I would only consider staying at the Hampton Inn in NW El Paso again if I had strong assurances that decisive steps have been taken to address the Internet speed and latency issues.
Other thoughts: If Internet speed and reliability are not important to you in the least, this is a good hotel to consider. Also, while I saw an exercise room, indoor swimming pool, business center, and know there was a breakfast in the morning, I did not use these facilities or services, so I will not offer a review of them.
Stayed November 2012, traveled on business

Summary based on 1 stay:
–ok business oriented hotel, close to I10
–pricier than average
–ok free breakfast, but items like fresh fruit not replenished
–helpful staff
–aircon more quiet than average
–ok work space for laptop BUT
–internet wifi unusably slow
–parking dumb, requiring steping over median strips in lot
–only a couple of restaurant choices for later night dining nearby

This is THE best Hampton Inn that I’ve ever stayed… and like Adam P., I also stay in a lot of properties. (And more specifically, a lot of Hampton Inn properties…)
I had a very late arrival (around midnight) due to the late flight that I took. But the front desk attendant was very friendly and welcoming.
There are 4 floors to this property. Mine was on the 3^rd. The key card that they give you is a «Saflok» card. So it’s the kind that you just wave over a a little disc thingy to unlock.
Upon entering I saw the upgraded light switches and the Privacy and Clean room buttons. Nice! (Man, this isn’t typical for Hampton’s… more like 5 * properties have those buttons…)
But then I stepped a little bit more into my spacious room… yes, very spacious… and I found the extremely comfortable bed, a nice sofa and coffee table, comfortable & roomy desk area, and a flat screen TV.
The bathroom was nice and spacious as well! Nice large shower area, no bathtub — which is a-​okay with me! Granite countertop… nice Kohler sink.
Then downstairs for breakfast. Gorgeous open area for eating with large vaulted ceilings. For complimentary breakfast, the food was actually very good! They had this «bagel topper» item… which was pretty tasty with egg, cheese, and I think sausage.
Oh, and I was happy to see at breakfast the plates and utencils are all tater-​ware, 100% biodegradable — just like the kind at my local Whole Foods in PHX. Nice touch Hampton Inn… :)
Always complimentary coffee (I think ²⁴⁄₇)… and complimentary WiFi.
This property has to be pretty new… everything looks great. Great décor!
The only thing… is that this is pretty much on the far West side of town. It’s kind of a drive to other parts of town.
It is right off the 10 Interstate; so if you’re road tripping on the 10 through El Paso, I would definitely stay here!
BTW, the photos on the Hampton website do not do this place justice!

This is probably one of the nicest Hampton’s I have ever stayed at, and I have slept around a lot… hotels…seriously! Anyway, the hotel is practically new with a very attentive and friendly staff. Furnishings are tasteful, and my room has been cleaned very well both days. Breakfast selections were okay, but hey it’s free right! Wi-​fi signal was pretty decent.
Stay here, you shouldn’t be disappointed.