Clinica Medica General

If you make an appointmet at 4pm its better to show up at 4 to 4:30, thats what its an appointment for for you to get checked at that time right? make sure to bring full charged phone and some sncks for the wait.
receptionist said we could not be attended at the appoitment time which was 3pm cuz they had lunch, then why not tell us that, instead of giving the appointment at that time.

If you can avoid this place and find better medical help I suggest you do. My experience at this clinic has been below average. I understand that it is typical to have long waits at medical appointments but this place gives you that feeling of being another number at their job. The physicians here are quick to just prescribe medications at any sign of a cough or itch on your body without having a full explanation on why. Just find another clinic.

I came here all of last year when I had covered health California. I chose this clinic because it was near my home and thought that if I made an appointment then I was set. In reality you still wait a long time even if you have an appointment. The wait times here are so long that you need to make sure you bring snacks with you because you’re bound to get hungry. I must admit the receptionists were nice and courteous. However, the Asian doctor (I forgot her name) was always hasty and I felt that she lacked empathy. It just seemed like she didn’t care about me as a patient. She was quick to brush off any of my concerns. On one occasion she even disclosed my lab results near another patient because she didn’t want to take the time to sit down with me in a room. Although this clinic claims to have a variety services, the specialists aren’t always here and they only come a few times a month.
To be fair with my review I do acknowledge that the nurse assistants, lab technicians, and receptionists were nice and easy to talk to. The entire staff speaks Spanish, they have a television mainly set to Spanish shows, and a small coffee machine. There’s not much parking in the front but there’s a parking lot in the back and you can enter the clinic from the back entrance.

I have been a patient of this clinic for about 5 years now. I am very pleased because they accept walk-​ins. With my busy schedule it’s always very convenient. Dr. Llado has been my physician for the last 5 years and will continue to be. She’s very caring, professional, very knowledgeable, and has a sweet personality. The surgeon Dr. Schibler is very nice as well. I haven’t had surgery but he removed a small mole and didn’t leave a scar. I would recommend this clinic to anyone looking for caring and knowledgable doctors and efficient staff.

I had a bulge the size of a golf ball above my belly button. I met with Claudia and the medical staff and they informed me it was a hernia. They were able to do all my lab work on-​site and within days I had my hernia removed at their surgical center. Dr. Shibboleth was so skillful with the surgery that I was able to walk later in the same day and my pain was so minimal that I did not need to use any of the pain medication he prescribed me. Claudia, my contact there was very friendly and very efficient with getting my through all phases of my surgery. Claudia was also very good with her follow-​up after my recover. I always felt that I was in great hands at Clinica Medica Familiar in El Monte

Baby had a fever. Called Health Net and they referred me here.
1:40 pm– Showed up, was told baby could not be seen because her plan was not accepted there. I suggested I change the plan on the spot, by phone & receptionist said «well dr is going to lunch but will be back at 2:30. Err, ok. Red flag. :(
2:10 pm– maintenance woman comes over to tell me to arrange the chair back the way it was (i had turned it to face me so my baby can sit next to me) Pretty rude.
2:45 pm– a woman walks in to clinic & soon starts complaining loudly «why was I told to come in for my 3pm appointment if the dr is going to be out to lunch! That’s dumb! I might as well have not come»!.. Receptionist goes to back office and comes back to say they will see her soon. Err ok!
3:10 pm– I’m asked to fill out the paperwork and as I am at the counter, nurse walks to receptionst asking for help– apparently the lady complaining came in for xray results and they are nowhere to be found! Big red flag!
3:30 pm– go in to room. Vitals checked ect. Nurse leaves door open, I can see the dr in her office.
3:45 pm– Nurse goes to dr for help, again, they still cannot find the one ladies results! Dr is useless, she looks on her computer, still cannot locate anything. They tell lady her results are not in.
3:55 pm– Dr goes back in office and call comes in at her desk. She talks to her friend for about 10 minutes about the people that have died recently!?? As I am sitting accross from her office.
I step out and to go look for nurse so she can ask dr to hang up her personal call and take care of patients, including myself because by this time it’s 4:05pm.
4:20 pm– dr. checks baby; she has ear & throat infection. Goes out to write prescription then wants the tech to swab her throat. I go in tech lab & she is with nurse checking computer for ladies missing results! Lol
Lady is being charged for coming in? for no results?! Lady is upset about not wanting to pay.
They swab throat & I could not wait to run out!!! And they wanted me to come back next week?! Hell no!

This is an average clinic. Most people that come to this clinic are Hispanic, thus it explains why management won’t consider invest more in making it look like a clinic and not a second hand infirmary, the Lobby looks like it had been renovated, yet the furniture looks like something that was bought from a yard sale. So far the experience I had at one other of their clinics have not been good especially the waiting. Other than that doctors stick with what they know, no complains there. but appearance goes along way. And maybe we as Hispanics should demand a whole better service.

I went to this clinic because I am under so much stress because of work related issues and I neededat least two days out off work but according to the doctor I needed a blood, Stoll and urine test and a electrocardiogram to determine if I was stressed or not she send me to the cashier and they wantedme to pay over 500.00 dls first. Wtf I told the lady I just need a note for work because I’m under so much stress!!! They called the doctor and she say I can not give u a note if you don’t do the tests so I can determineif u are stressed. Omg I’m not a doctor a nurse but I know all this stupid people want if just to empty our packets. I would never never go back there even if I’m dying and this clinic was my only option I give them a star because less than a star was not an option but they don’t deserve not even 1 star

So I’ve recently changed my insurance towards this doctor’s office, I’ve already been here twice. Once to check my knee injury which they right away had x-​days done for me, which my last doctor did not do. This second time I’ve come with back problems due to my kidney, and they did a urine test right away. They’re really good with that. But sometimes the wait is just unbearable. I had to wait max 1 hour to get my X-​rays done even though I had an appointment. But overall I like their service.

I had a problem with adult acne. They were able to offer me creams and laser treatment that I was so happy for this service. The staff was more than helpful as well! You will enjoy going to this clinic…

I was very pleased with the service and attention given to my daughter who came to this clinic to receive an acné treatment