DSC Laser & Skin Care Center

SUCH A WASTE OF MONEY! I came to remove acne scar. After all the pain and more than 600 bucks and time I spent here… My scar still looks the same before I came in. It didn’t even fade a tiny little bit! I’m VERY disappointed! Would never come here again.

This place is terrible. My aunt’s eyelids were sagging so she did surgery at this place to remove some extra skin on the lids. The result was not noticeably different. The worst part was that her eyes felt uncomfortable for months, went to an eye doctor and they found out that this place didn’t take off all the stitches off her eyelid! There were still «threads» in her eyelids. Terrible! Don’t go!

For some reason I won’t go this place again right after I done my treatment, compared to other laser place with the same laser treatment. DSC spent less than 10 mins for the laser treatment on my face and other place they talk abt this treatment needs 45 mins for details on face tone. I definitely feel I waste money at this place. Front desk ladies do not look like welcome clients coming in. I was doing some other treatments here before and the doctor who never discuss with clients and only their consultant discuss with the clients. I truly feel like the doctor just came in to the room, ask consultant what to do today, then get things done fast. There is no communication between the doctor and the clients, however when I tried to tell him what I want. I don’t feel like he is willing to discuss more. So of course my outcome went bad, also I went back to fix. (in this case I also don’t feel like they are that willing to do the fix for free) I will never come back this place again and already deleted the contact info from my cell. Feel like they don’t want to treat clients like they want to explain more professional things or they welcome the clients. Feel like they just want your money, do the treatments and buy more packages. I have many other experiences with different skin and laser places, from my experiences I strongly won’t recommend this place to any of my frds.

I have been in this place before they moved over here in San Gabriel. My experiences at DSC has been a pleasant one but today is THE BEST I ever had because its so peaceful and quiet t and relax today without Mrs Shum around. I am not saying she is not good, but her voice is so loud and sharp and its very irrated. Aso she is so hyper, often changed the staffs around and make us so confused. This is only one thing they need to improve.
The staffs are very friendly, Mimi is very knowledgeable and professional, she is very patience and in detail explain and introduce what is the right products for the clients. Helen and Joyce are very helpful and explained very details before start the treatment. I’d certainly return.

Seriously just walked in after not being here in some time and felt like a valued customer! Again I say Kathy is awesome! Love her customer service skills. Someone previously stated that all the 5 star reviews were «fishy» but sorry hun I actually like this place. Sorry you had a bad experience but I hope it doesn’t deter others from coming here. The microdysport for pore minimization is amazing! Like love this service…

I waited a couple of months to do this review. I wanted to see how my treatment turns out to give my rating for this Ultherapy, a new service at DSC. I received a treatment of the ultrasound lifting service around my eyes hoping for some lifting effects. I was not sure if it will work such wonder like the pamphlet and consultants explained. The treatment was fairly comfortable. No pain. And after two months, I am now happy to say this ultrasound technology is amazing! As promised, my eyelids are lifted and I feel refreshed. Another successful introduction of a new technology. Thanks to Dr. Shum’s keen sense of our beauty needs.
The staff are friendly and knowledgeable.

Love DSC! Have had Thermage, Titan, Dysport, Botox & purchased Latisse (not all @ once) & loved the results! Office is nice & clean and the staff is knowledgeable & friendly (especially Shirley & Annie). They hold seminars on new procedures, which are informative & have great prizes! They are not the most inexpensive, but they do have great specials! Will definitely stay with DSC for all my anti-​aging beauty needs!

update:
It’s nice that they apologized for the inconvenience but I refuse to contact them to «ask for an opportunity» to make it right so that I will remove my comment. That’s exactly what Unilocal shouldn’t be about.
I have had IPL treatments before and what you ask is just ridiculous.
Also I still believe that this is a bait and switch scam. During the initial «consultation» I was basically told that the package I’d bought wouldn’t make much difference and that I would need more…
Why would I ever wanna come back?
I still want to believe though that the before-​after pictures you use here on Unilocal and on your website are all consented by the patients, specifically for advertising purposes.

I find it fishy that all the 5 star reviews are from people with only one review written. Hmmmm…

This place is mainly after your money. They do a lot of hard selling to get you to sign up to packages and even though they haven’t yet produced results with what they’ve started doing for you, they will try to sell you more stuff. I didn’t get any improvement for any of the skin treatments they did for my face. The place looks nice and it’s quite large inside, but I suspect it’s because they have the funds from doing hard sells but not producing results for clients.

This place is a joke. I purchased 2 IPL treatments from Groupon for this place. They first do a consultation and tell you everything you want to hear. I had my first appointment and the nurse (who hardly spoke English) said that I would see results in 2 weeks. When I go in for my next appointment I explained to the nurse that I did not see any changes what so ever. She then says she will call in the consultation lady. After 30 minutes, a lady walks in and I proceed to inform her that I have not seen any changes. She then tells me that what they offered with Groupon is a «regeneration treatment.» I explained to her that when I sat down the first time for my consultation, the lady explained all about brown spot removal. She then said that the first lady was not correct and that since I had only purchased 2 IPL treatments, that is would be for regeneration treatment. If I wanted brown spot removal I should have purchased the 5 or 6 IPL treatment (can’t remember her exact number). She further explains that the regeneration treatment is to provide my skin with a glow. A Glow! Are you kidding me? Look if I wanted a «glow» I would walk around with a lamp pointed towards my face. She then walks out. I’m left alone for another 30 minutes. I walk out towards the front lobby to find the lady chit chatting with the receptionist. By this time I was already late for my next appointment. I ask her to cancel my appointment and she basically brushed me off without a problem. Waste of time and money. My choice would be No stars, but Unilocal does not have that option.

This place is horrible and a waste of money and completely unprofessional.
My scheduled time is 2pm, and yet they double booked and kept me waiting for almost one hour for nothing. Their office is noisy with disorganized procedure, disrespectful in their practice and dismissive in their conduct. I Highly do NOT recommended!
I arrived at 1.45pm for my treatment and finished the paperwork before 2pm, with a short wait, the consult started w/​zero details other than — no pain, takes multiple times, skill will look better in her dismissive attitude and started working on her computer for her other businesses while I sat across the desk from her. Very standard ChinaTown behavior regretfully speaking, rude.
Then they force you to take a photo by manipulate you into thinking they care about your progress, rather, it seems to be more about their promotions. They do NOT care about you, only about their business.
After after waiting 15 minutes for a 1 minute consult, I waited another 15min to allow them to take another 2 minutes to take photos of my face despite my protest. Then I continued to wait another 20−30min for a promised treatment of 15min that only got executed for ONLY 10min!!!
All these wait for NOTHING. They booked me for 2pm and said I’ll be out in 20min as treatment takes 15min, yet in the end it’s only 10min after i wasted my life at their clinic due to their ill business practice for nearly an hour suffering their loud talking and rudeness.
NOT worth $ 89 an amazon local deal for a 10minutes treatment w/​a 50min wait for invisible results along w/​rude services.
AN ABSOLUTELY TERRIBLE EXPERIENCE. DO NOT GO.

Went in so I can check out the laser treatments offered. I asked alot of questions and tried to side track the consultation lady but she seemed to know what she was talking about. I ended up going with an acne facial first then I will have laser treatments for my mild acne spots.
Ada did my facial she was awesome. It hurt like hell but my face felt smoother.

I’ve been coming to DSC for laser treatments over the past few months. I saw they are currently running a Groupon offer so I thought I’d submit my review to help someone in making a decision. I am very happy I found DSC last Fall and will continue to come here for treatments. I came for a consultation because I wanted to work on reducing pigmentation (brown spots) on my Asian skin. It turns out they were the right choice for me since they have so much experience working with Asian skin (since they are Chinese-​run) and they offer many different kinds of treatments.
I met with Mimi on my initial visit and she was very helpful, friendly and upfront about my skin condition. I purchased a series of Spectra VRM which is a milder laser toning treatment and they are also pinpointing laser directly on some of my brown spots. So far I have had 3 treatments and I am happy with how my skin glows and the pigmentation has been reduced (not gone or perfect by any means but making satisfactory progress). The technician who has been giving me the treatments is careful and conservative in the settings she uses. I do trust her judgment and I like how she emphasizes safety. I have had a few IPL treatments in the past at other spas, some more effective than others, but I am happy with the results of this treatment. Pricing is not cheap but comparable to prices at other med spas.
I would recommend you try DSC, they have a professional, comfortable beauty center and offer a wide range of treatments including laser and facials. In particular, if you are Asian or have olive skin, I think they have the right experience and expertise to recommend the appropriate treatments for the areas of your concern.

SUMMARY: A medical spa and beauty center serving the San Gabriel Valley since 2005. Regular treatments include basics like facials and hair/​mole removal to advanced procedures like IPL and multi-​series body shaping.
Using my CASQ shortcut for cost, atmosphere, service and quality; here goes…
C — Not prohibitive for frequent visits. Know the procedure you want before a consultation and subscribing to packages. Hardly wise to buy 10 sessions if you haven’t let your skin go through one treatment successfully.
A — Clean and private treatment rooms. Setting attuned to calming your 5 senses during your entry and procedure (muted colors throughout, hygienic warm towels, soothing music, refreshments pre and post treatment, and lightly scented rooms.) Spacious upstairs area with gym.
S — Needs improvement in screening patients during busy hours (late afternoon to evening.) Book ahead (up to 1 month) and ask for a 1 day prior reminder call.
Q — Products used are aesthetician and medical professional approved. On-​site doctor reviews each procedure pre-​during-​post. Private label skincare priced less than comparable OTC and department store labels with effective medical grade ingredients. More suited for mid-​aging skin, with some teen (acne) products.
OVERALL: Go if you’re in the area for errands and visiting family. Not a day spa for lingering like Burke Williams or hotel spas. Full menu of Maintenance treatments and no downtime procedures. Dr. Shum and his staff seem dedicated to customers well-​being and regularly hold fitness and nutrition seminars and workshops for teens, and men and seniors beyond offerings for their mainly female clients.

I love this place. I’ve never had great skin but I have noticed some improvement since I started getting Laser Genesis treatments. If you’ve had problem skin all your life, you have to have realistic expectations. My skin will never be HD-​pretty or porcelain-​pretty, but it’s improved. What’s really nice about this place is the way they treat their clients. When you come through the door, you feel as if everyone’s trying to cater to your needs, even when they’re busy. The place is also clean & they play the theme songs from my fave Korean dramas! Haha! Special mention to Dr. & Mrs. Shum, Vera, and of course my nurses Cathy & Helen. But really, I feel like everyone here treats their clients not only profesionally, but kindly as well.

I’ve had done facials and Thermage in this place. I am satisfied with the services and results. It helps my skin look smoother and brighter. I could see my black eye circles and wrinkles are improving. Even my friends give me good comments on my skin. I love this place. Thank you Dr. Shum !!!

I’ve been here in the past few years for different things.
I’ve gotten laser hair removal from Dr. Shum, which I have to say is probably one of the best things ever. The procedure was a little painful, but the results were worth it. I haven’t have to shave/​pluck/​wax my underarms since, and it’s been 3 years so far!
I’ve also been here for facials. My mom bought me a packaged deal so I’m not sure exactly how much per session is, but it is on the pricey side (like more facials in my opinion) I used to go more when I had breakouts, but my skin doesn’t really breakout now so I only go when my skin needs that extra oomph or I feel like it’s been lacking luster. I’m generally happy with the results, I mean you always walk out of a facial looking greasy and red where they’d poked/​prodded your skin, but once that goes away, my skin feels amazingly soft.
Staff is nice, and yes the price is high, but this is a high end laser and skin care center. I think of it as more medical than say the spa.