Lennar at Blackstone

I have lived in a Lennar home for three years now in Rancho Cordova. Same homes as the EDH, just different location. Lennar shuffles their employees around the region and uses the same contractors.
The sales staff is wonderful and informative. Before moving in, we went through an inspection and I had to have things corrected like improperly wired items. When the house was done, there was issues with the water draining (it clogs up), the toilets not flushing, cracks in the ceiling and water damage through vents.
My main issue is that there have been three customer service techs assigned to the area in three years. They make you submit a claim online and then they ignore it or tell you that you’re the problem for your issue. It’s a new home– it’s clearly issues they need to fix, especially when the neighbors get together on websites like
and realize they all have the issue.
I don’t like being shined on from a minimum-​wage paid service tech. Calls to corporate go unanswered and I’m shuffled around throughout their organization. I get lots of letters in the mail from lawyers who are soliciting clients for a law suit against the company and although I’ve never been they type to seek resolution through litigation, I may have to consider it. Just overall, poor, poor service.