M&A Global Cartridges

I ordered over $ 700 worth of toner for my company and accidentally ordered a double order, so I had to return the second order. I was sent a UPS label from them via email and used it to return the toner. On my next company credit card statement, there was no refund, nor on the next or the next. I was communicating via email with some one named Karim. I was told that accounting was notified and would be crediting my account. Still no credit. My last email to Karim was answered with the response that accounting has «taken care of it months ago.» I emailed to her copies of months of statements to show that there has been no credit for the returned toner. Any response? No. I guess I am going to accept it that I was reimbursed without being reimbursed. Thanks a lot, M&A Cartridges. Our agency lost over $ 700 because of this. And, when I click on the UPS label I was sent it says that the shipment of my returned toner was received. This company is pretty good at taking money and delivering toner but don’t count on getting any money back if you return something