Haenggi Home Service Inc

Had these guys install a couple AC units for me that I already owned. They did a prompt job and came in at a lower price than was quoted. Perfect job! Thank you!

Ted seems to be a nice person and he came to our home to check our a/​c which turned out to need between $ 2600-​$ 3200 in replacement repairs. After he checked our ac we had a a nice conversation and when he left, he promised to send an email estimate for the options the following business day, which was a Monday. We never received it and contacted his office a few times during the week but didn’t get anywhere. We heard back once from his office assistant Jessica who stated he was working on it — which in hindsight was probably to placate us. Jessica was pleasant but apparently could do nothing to expedite any progress. I told her in a phone call that I felt like he was blowing us off and in fact, it turns out that is what happened. I got his name as a referral from family and they were surprised. I don’t know how any business can have such sub par communication. I have since contacted another hvac company and our job is moving forward. I wish I had realized sooner that Ted wasn’t going to follow through — I would have been further along in our job rather than waiting on him, especially when temps in my home are in the 90s. He could have told us he didn’t have the time, etc. I suppose many of the hvac companies can pick and choose customers when they are in demand, however, there is no excuse for this level of inconsideration. — especially the lack of communication. I had been impressed by all the positive reviews but I am not impressed at all now.

These guys are awesome! Heat wave and I live in East County. I had another contractor do my initial installation and six months later we started have issues, no cold air. Long story, short KROD came out three times filled the unit with refrigerant and never fixed or found the issue so basically my family roasting while there was a leak in the condenser the whole time (don’t use KROD). I found Haenggi on Unilocal and they had great reviews they came out the day I called and found the leak. Haenggi gave me a great quote, verified the warranty and purchased the replacement unit. THE BEST PART HAD IT INSTALLED THAT DAY!!! Anyone that lives in east county understands that no air conditioning is a no go and we have little kids as well. Anyway, 5 stars from me. Anyone who has had a horrible contractor understands how valuable a good one is and Haenggi is a great one.

These folks installed a new Goodman furnace and A/​C in my home during 2007.
A/​C failed on Sunday. They arrived in the morning a day later. Part that failed was replaced. Unit now in service. No charge!
100% parts and labor guarantee was honored without me even asking. Thank you for being a stand-​up company!!!

About five years ago I had Ted (owner) come out and install my air conditioner. I shopped around and they were about $ 500.00 cheaper than their competitors. It’s one thing to get a good price but prof is in the pudding when you need service after the sale. About a year after the installation my air conditioner stopped working. Ted came out and fixed the problem in about 10 minutes. Ted left without charging me a dime.
Recently my furnace went out and I call three of the top rated companies in Unilocal to get an estimate. Once again Haenggi Home service came in $ 700.00 than the next lowest bid. Once again an outstanding job from Ted and his crew.

I know Ted when first introduced by my co worker regarding AC installation. Top notch service. DON’T even dare to have anything done related to heating and cooling and solar installation without contacting these guys. They always have the best price and service. Try getting estimates up to 5 people and he will give you the best deal. I always refer him to my friends and family. My AC has been working great and also got the best deal on my solar panels. Thanks Ted.

these guys simply are the best contractors I have dealt with in my 35 years in San Diego. I had them install a new HVAC unit to replace an old 40 year old heater. They delivered on their promise on original estimate and time. Their installers David and Curtis were extremely professional and courteous and made sure that we knew every detail about our new equipment. I highly recommend giving Haenggi a call for your HVAC and Solar needs.

My husband and I loved these guys. Back in 2007 they installed our AC system with ½ the price the rest of vendors. We contact at least other 4 vendors and they were recommending more expensive units for the size of our house due, maybe, profit reason. However, Ted recommended us the Goodman brand and so far (2015) we haven’t had any problems. We’re loving it!
Ok, in 2010 we needed their technical support due to coolant leak. We call them and fix the problem with not extra cost. Our house has a faulty system and Haenggi fixed it for us.
I would call Ted in a heartbeat if I have another problem and I would recommend this company to anyone who needs their services.

I had been putting off installing central heat and AC in my place for years, but I have done a ton of research and knew exactly what I wanted. When Ted did the estimate we talked through everything. Haenggi had been highly recommended by two of my coworkers and when the quote came back significantly below the others, I gave them my business. When the crew, led by Abe, arrived they got right to work. I had a ductless mini split installed in the 3 bedrooms and office. I never knew how much labor went into the install but this team make quick work of it with professional results. I’ll definitely use them again for any future needs and have already recommended them to friends who needed work done.

Ted and company really took care of us on a recent issue with our A/​C. The issue was not easily identifiable but they came out twice to ensure we had a cool home for these muggy weeks recently. I highly recommend Ted and his professional staff.
Thanks,
John

Disappointed. We made an appointment for an estimate and took time off of work and arranged for a babysitter and no one showed up or called. I left a message to this effect and never heard back from them. Poor customer service.

We have had them out twice for a/​c issues and both times they are professional and very reasonable. They get the work done correctly the FIRST time. They explain what they are doing, the costs and a timeframe.
With the overwhelming number of contractors out there, it is nice to have one we trust. I would completely recommend them.

Great customer service! Very Happy and would recommend.

I’m always very apprehensive when getting service from a company I haven’t dealt with before. I «Yelp-​d» for A/​C service and liked what I saw. I called this morning and spoke with Ted regarding our A/​C «quitting» yesterday. He asked a few questions and had a few ideas immediately. He quoted me a service call and «no part fix» tentative price and also said that «IF» the whole unit was «BAD NEWS» … He wouldn’t charge me anything !!! He got here right on time and diagnosed my issue within minutes — turned out my SDGE «monitor» was the problem and was shutting down my A/​C even though my house is now totally Solar at this point! (Didn’t even know they were still monitoring me since I haven’t had an SDGE bill since February!) $ 89 charge for a service call out to East County (most people don’t want to come out here without «up-​charging» me) and no extra charge for disconnecting and fixing the problem. I am so impressed with TED and this company that they will definitely be the only people I even consider for repairs or referrals from here on out. Thank you Ted!

I had my heat pump leak water in my attic during the summer 2012 when I purchased my home and it was a nightmare going through my home buyers warranty to get repairs done to the heat pump. I had gone through three other HVAC companies, one that wanted to charge me and arm and a leg, and the two others who said they wouldn’t bother repairing it and recommended system replacement that ranged from $ 5000 – 10,000. Finally my neighbor recommended this company and I’m kicking myself for not calling them sooner. 8 months later I decided to call them and the technician came in to diagnosis the problem and proposed a repair cost, which is $ 1200 less than the first company, and then came in the next day and repaired it. Explanation of what needed repair was thorough and I did not feel like I was being taken advantage of. They will definitely be my pick for any home future services and they now have one more loyal client added to their business. Thank You! ~ you gave me my home back!

Ted and his staff have always done an excellent job on my home. And the cost of repairs/​work is always within my budget. He is a good guy and very professional.

Excellent service! We had them install two water heaters. Very professional, arrived on time, thorough and fair. They did a great job cleaning up the job site and everything works great. We have had friends use them and they too were very satisfied

Ted did a total system removal and replacement on my home in tangent with another contractor doing the roof R&R.
Ted has followed up on the many complications of this install, has been patient with me, generous, and I have full confidence in him to address issues long after the check has been cashed.
My house was probably a nightmare for him, but he stands by his work, and hasn’t made me feel like my house is the PITA it was for him. Good guy, very knowledgeable, accountable, and at times hard to reach but he did follow through on his promises.
Thank you Ted!

The number of heating and air conditioning contractors that are out there are amazing. After getting a number of estimates I went with Ted. Bang for the buck seemed really good, and he seemed to know what he was talking about. I also appreciated that he wasn’t doing the ‘hard sell’ or trying to close the deal right then and there. I ended up buying a complete heat pump system. The install was very clean and he didn’t seem to mind my endless questions and (probably annoying) hovering during the install. The A/​C piping was neatly done, and stucco patch on the penetrations is nice and not noticeable after paint. He was also able to complete all the electrical work without having to call an electrician. Would definitely use again!