Golden Properties

Currently rent a property that was through Golden Management, thank god the owner is taking over Cindy not only completely lied and said we were not honest on our application saying I didn’t say I had two daughters and did not have my 10yr old little dog, yet Cindy can’t produce the original application. Mind you Cindy personally knew use from family and knew everything I even paid and extra deposit, we were completely honest. I went a couple months with no heat in the house and now I have an unfinished wall where a new heater was installed and carpet cut out exposing the floor, the kitchen counters and sink are peeling and the people they had work on the house have no idea what they are doing. The fact that someone who goes to church and claims to be a godly women and knew us personally could flat out lie to cover her own ass for not doing her job is beyond sad. Please save yourself alot of trouble and stay clear of golden management shady ass people who would stab there own family in the back for covering there own ass… sad, sad hope she says some extra prayers this week because karma is a bitch. Golden management just lost a huge contract due to incompetent staff and the broker in charge should be ashamed of the type of company he runs.

This place is a joke. Save yourself a headache and rent somewhere else with a management company that takes care of their properties. Cindy yells or has attitude constantly. I wish I would’ve never rented from them and saved myself the headache.

We had a very difficult time dealing with Golden Management. They took over our lease two months prior to us moving out. Even though they had no idea how long we lived in the house, how many kids/​pets we had or ANY information on the lifespan of the carpet, they said the carpets needed to be replaced and charged us $ 3500, more than the deposit we even paid. When we tried to call them, they refused to come down in price on any of the charges and said they would prefer to go to small claims court. We were also told after our landlord came onsite without 24 hour notice numerous times that it was «none of our business because he’s the homeowner and come into his house whenever he wants.» Very unprofessional and very hard to deal with as a tenant.

I called in to ask about a few properties I saw online for rent.
The women (she sounds older) was very rude and not friendly at all.
Certainly will not be renting from a rude women like that.
I see looking at these reviews that I’m not the only one that has experienced this either.

Whoever answers the phone for this company is a complete a – hole. It’s a woman at 6 986 911. I wouldn’t work with this management company, no customer service, they suck.

I found golden management through another tenant, having recently gone through a divorce my credit is less than prefect. Like most apt complexes they required a slightly higher deposit but nothing like archstone properties (they wanted 5k for me to move in). Golden Management was reasonable, I’m renting a small house which is more than I expected at a great rate. I’m a little concern about the other reviews on Unilocal but grateful I was able to get a place with them.
So far no complaints on my end.

Cindy, who works for this company and is in charge of my building, is incompetent, worthless, good for nothing, b.ch. She should be fired. She just called me and told me that her stucco worker told her i was bad mouthing the company and that I should do everybody a favor and move out. I am in shock at how unprofessional this company is. I tried to explain to her that I had no idea of what she was talking about and it must be another tenant (regularly one can overhear most of the tenants in the common areas complaining about how crappy the management/​building are). For which she then said «whatever, I believe my workers», and then hung up on me.
Now I am sure this conversation did take place, since everybody who lives at our Saratoga Ave apartment complex do gossip regularly about the horrible condition of this building and of some of the staff who run it. But this conversation certainly did not happen with me.
Do not be fooled by the lower cost of rent they offer. The building is falling apart. There are termites in the roof and black mold seeping through the stucco. Most repair requests are denied or marked as completed even though they are not, and your rent will get jacked up as soon as your lease is up. And not just a small amount… it will be 25% per year. Plus they will add the water bill to it, which was included in the rent in the lease.
If you question Cindy about the repairs that are marked complete, she will just blame the contractor that they must have lied. Wait, I thought she believes the workers over her tenants, because they are so honest.
Well, it is about time I do badmouth this company, to the whole world.

I have lived in San Diego for four years renting houses. This is by far the worst experience I have had to deal with! The most unprofessional and unintelligent people I’ve ever seen! Manager seems like a drunk and hires under qualified people in the office that can’t even remember any small detailed conversation. Either a scheduled time or date or anything of that sort. Then when you call politely they are very rude and tell the renter that they are wrong. But really it’s because the last person I talked to never wrote any notes on the conversation or communicated with anyone! They don’t care about the renters only themselves getting paid! But to all the workers there fuck you and get a real job! Or at least care about the fake job you have! Don’t ever rent from this company and I’m out! And I think I’m giving them one too many Stars there should be an option for zero stars!

WARNING! Joanne at Golden Management needs to be fired! The fact that this woman is still working in Real Estate is beyond me. I can echo all of the reviews I have read. First of all. My Fiancé and I, make over 150,000 dollars a year. We were interrogated, and investigated like we were sex offenders. They went 10 years back into our rental history, they harassed us at our work, they harassed our bosses, we think Joanne is racist, against white people. She actually demanded that we come down and put money down and sign a lease without giving us the keys. Then, when I asked to speak to her boss, because I was so uncomfortable, I demanded that she call her boss to find out when the keys would be made available. Then she called me back, and told me that it was fine if we came in the next day to sign the lease and pick up the keys. (after she talked to her boss) then later on that day, we get an email. Telling us that we need to bring in the account numbers for our SDGE, WATER, CABLE, TRASH, and INTERNET before we could sign and rent the house. Treating us like teenagers, who does this? This has been the most horrible application experience ever. We are totally insulted. We are filing a complaint with the BBB. We were going to pick up our keys tomorrow, but Joanne just sent us over the edge. We canceled that house. And our 30 day notice was up 3 days ago. That’s how awful Joanne is. Do NOT even attempt to deal with these people. They need to be put out of business. Period.

Worst company to deal with. I’ve been trying to rent one of their properties and everyone I talk to gives me different information. No one knows what they are doing or talking about. BEWARE!

I am an employer of someone who was applying to rent from this company. I co-​own a small business with my mother. I gave the company my contact information so they would call ME directly, as she has health issues. They contacted me, and then proceeded to contact my mother with the same questions. That disrupted her day and upset her. I contacted my employee, and he said that they’d been having nothing but trouble trying to apply for the apartment and the office staff clearly had issues.
I’m reviewing Golden Management so that anyone who tries to apply for an apartment will know to warn their employers that they’re about to have to go through hell dealing with the office staff. You should probably just skip this one.

I have been trying to contact someone at golden about a rental property for a few days now. No one ever answers the phone or returns messages. I have also sent emails and still nothing.

After reading these 2 reviews I thought I’d put my 2 cents in. I rented from this company and found them to be extremely helpful. When I was having financial trouble they worked with me. I was so grateful. No property management company does that. It’s all about the money. It kinda sounds like the problem wasn’t the management company, it was you.

I recently attempted to apply for an apartment from this company, and from the get go it was a horrible experience. They repeatedly asked for the same information, which we provided many times. They called us over and over, and questioned every single detail we sent them. I got the feeling they didn’t trust us, and I almost felt on trial just for trying to rent an apartment. We provided them with employer information, and we explained that our supervisor was a co owner because her mother, the other owner, was very ill and wasn’t in charge of the business anymore. They then proceeded to Google the company, get her mother’s number, and call her to harass her for information regarding our employment even though we told them her daughter was running the business. Obviously our BOSS wasn’t too happy about this, which in turn angered us for bothering them and causing an issue with our employer! I have never gone through this when renting an apartment! I understand a company not wishing to be ripped off by their tenants, but how do they expect to get tenants if they subject their prospects to this behavior?! Finally, after two days of non-​stop trouble from them, I withdrew my application and requested my money back for the fee. I told them that they had made us feel harassed and belittled, and caused trouble with our employer by overstepping their boundaries and calling people they were not authorized to call. And the entire time I tried to explain this to her, she was talking over me, repeating over and over, «Not refundable. Not refundable. Not refundable.» I have never dealt with such unprofessional behavior, and hope they soon figure out that if you treat people who want to live in your buildings like criminals, they will no longer get people to rent from them. Now having checked Unilocal,I am very glad I did not end up renting from them, as clearly they are not fun to live with as your landlord!

I’m very glad that I remembered about
. I have lived in 5 different places throughout my college experience. . (I know. a lot, but I graduated in 4 years!) HOWEVER, Golden Management was the absolute WORST tenant relation I have EVER had. The company is desperate for tenants, very hard to reach when important issues take place, and the management staff is extremely incompetent.
I lived at the New Mills house by SDSU for a year and when we left, the women running the company were not only clueless — but upgraded the house by making false damage claims and putting the costs on our deposit’s tab. I give the company 2 stars only because there was a pool (that was leaking and they never addressed the water issue… probably costing them a thousand dollars per year) and the location was very close to SDSU. Overall, FUCK YOU Golden Management.