Edwards Rancho San Diego 15

My husband and I came to watch Into the Forest and we’re saddened to see our childhood movie theater trashed. The area to put butter and salt on your popcorn was filthy and needed attention. (I wiped it down and removed the debris). Once we hot to our theater, theater 6, our armrest was broken and couldn’t hold our drink. So sad to see this place neglected

Clean, friendly and dated.
There is this new wonka filled licorice in the candy section. its like wow, mkay?

It’s fun to join rewards from your IPhone once you have the app to it and you scan it digitally.

I watched Avengers, Captain America, Iron Man, Hobbit and now Star Wars: Force Awakens here. Every time it’s been a wonderful experience. I enjoy this theater. Plenty of show times especially on the bigger budget more popular movies.
The wait times in line for watching movies isn’t long. Even when I saw Star Wars opening night. I got to go into the theater two hours before showtime. Didn’t have to wait in the cold. Which was nice. Plenty of times to pick a good seat, get food and even take a bathroom break even before the previews.
The theater itself is clean, the chairs comfortable, the sound quality good and the picture quality is crisp. Again every time I have been here. I have had a wonderful experience. This Edwards theater is my favorite movie theater. Very excited this year as far as movies coming out. Pretty sure I am going to see the majority of them here.

This is my go to movie theater not because I live 2 minutes away but because it is clean, always smells like popcorn and fat, and it’s super cozy. However one thing I don’t like is that they blast the A/​C and I always feel the need of trying to remember to bring a extra coat with me. But I guess some people actually like feeling chilly while watching a scary movie

I love this place, come here all the time!

My daughter and I went to this theater yesterday to see a movie and I was truly horrified. The first disturbing encounter was when the ticket taker asked to search my purse, really this isnt the airport and you aren’t TSA. He said oh its really not to check for outsife food its to see if you have any weapons, as he did a quick glance and moved right along. Then i saw that the entire place was disgustingly dirty. The floors in the lobby were full of popcorn and straw holders. The floor behind the food counter was truly scary, the girl serving our popcorn almost fell down because of the hill sized mound of popcorn on the floor in front of the machine. I used to go here all the time but haven’t been in ahwile because I like the recliner seats at AMC better. I’m not sure what is going on at this theater but they definitely need to hire more staff to clean the place up. Then in our theater the sound was up so loud that the speakers were popping. I had to go ask them to turn it down and it didn’t seem like they ever did. Needless to say I will not ever go back here to see another movie. The only reason I went was because I was given 2 tickets for the holidays but next time I’ll just re-​gift them!

Nice enough theaters BUT the bathrooms are disgusting. I’ve been to 3 movies in a week and the ladies’ bathroom was overflowing with trash, very few stalls had toilet paper and paper towels were always low each time. Some regular trash cans overflowing too. So pee at home. Manager on ¹²⁄₂₇ didn’t seem overly concerned and cut me off saying someone else already told him.

Worst place ever!!!
They wanted to make me wait outside for the 9:30pm Starwars movie at 9pm at 46 Degrees!
Only 3 poeple in line so made no sense. But the 10:30pm Starwars movie line was inside EMPTY, WTF?!
Food, popcorn and whole theater was disgusting, BAD CUSTOMER SERVICE. I uploaded some pictures of what i seen. And no one can tell me that is was late about to close, Or a group of people came by and thats why is dirty BECAUSE THERE SHOULDNT BE ANY EXCUSE. All Supervisors and managers should be fired for letting employees run a movie theater like that.

We love this theater, it’s a further drive but it’s worth it. It’s always clean and well kept.

Loved this movie theater. The movie screens are so huge and the chairs are so comfortable and recline back a little. Employees were nice, lots of parking and other shops and food joints are within the same area if you want to hang around the area after your movie :)

AHHHH MMMMM popcorn… BOOM! The great smell of butter, popcorn, and candy hits your nose as soon as you walk through the door!
I have been coming to this theatre since they replaced the horse farm with this shopping center. It was and still is the greatest thing added to the Rancho San Diego area. Coming here reminds me of the magic that going to the movies and literally removing yourself from society and living in a fantasy world brings. They have a lot of screens in this theatre and they are all roomy and provide you with the comfort needed to enjoy a movie for 2 – 3 hours.
There is a ticket collector at the front named RB who brings life to walking through the theatre. He is always singing and greeting people with his great attitude and very nice perspective on life. I love walking into the theatre and seeing all of the huge movie signs and posters on the walls– it really makes me want to watch all of those movies.

So my wife, her two teens and I have been going to this theater for about five years. We even have a rewards card. We enjoyed the clean, well-​kept theaters, the excellent sound systems, the comfortable seats, and the beautiful screens. We even enjoyed one of the ticket taker’s singing in the lobby while he welcomed the patrons. And one attractive feature was that the digital «First Look» was low volume and relatively short, and the previews weren’t exhaustively long either.
***BUT SOMETHING HAS CHANGED***
The last two times we’ve watched a movie here, the experience has been pretty horrific. Several of the seats are now sagging (especially in the middle of the rows), and the fabric on some of them is torn and taped with duct tape. The surround-​sound hasn’t been turned on for our last two visits either, and so the sound coming out from the screen has been muddy, distorted and barely stereo. I brought this sound issue up with the managers on both occasions, and they had different stories about why this happened and/​or why it couldn’t be fixed. And the «First Look» volume now seems to be as loud as the film itself (good luck trying to have a conversation), and the advertising and previews are considerably longer. In fact, the feature film didn’t begin until about 22 minutes after it was supposed to on this last visit. And of course our ticket taker isn’t singing anymore either… but I don’t know if that’s policy or just coincidence.
In any case, whoever has changed things up should be ashamed of themselves. We saw something similar happen to the Clairemont Square theaters when they changed ownership, and we’re wondering if new management/​ownership at the Rancho San Diego 15 is the cause of this decline.
Frankly, unless things change back to the quality experience they were before (just a few months back, actually), we won’t be going to this location again.
:-(

This place doesn’t even deserve 1 star. I took my 85 year old mom and dad to this theater yesterday. We purchased the tickets– no problem there. Then we slowly make it to the ticket checker because bit parents have canes. I have a huge purse that is heavy. So I can understand the fact that they want people to purchase food at the concession stands. But really! I’m asked to check my purse and for me to open it up. I complied and of course I had nothing in there. What an insulting invasion of privacy. Isn’t this illegal. Then the young man has the freaking nerve to ask my mom to open up her bag for him to inspect it. Mind you she has a small thin crossbody purse that you can just nicely fit a wallet, Kleenex lipstick and that’s about it. That’s when I nearly lost it. I don’t mind them asking me… BUT… How disrespectful to put an elderly person through that. For crying out loud, my mom has bad arthritis and it hurts to walk and she has rotator cuff issues. And, as a result, she is forced to stand there take her purse off her shoulder and open it up as if she is a criminal. Of course I couldn’t let this go. I exclaimed in my most indignant voice I could muster up and said,“This is a disrespectful rule. I know you are just doing your job, but this is wrong… And by the way, are you sure it’s OK for me to have the pack of gum in my purse?” Needless to say, we won’t be back there EVER AGAIN!
Then I wonder are they checking for guns? And do they think that an 80 something year old grandma with a cane is going to go «shoot me up, bang bang» ballistic at the theater. What has this world come to?

This theater is mediocre, friendly staff and very informative. They have pricing specials too.
We saw a 2:30pm show, Minions, with our kids and the special price cost us about $ 40 for all 4 of us. It’s ok though, the kids were super excited and we are still exploring San Diego, but we are not used to paying this much for movie tickets. Supposedly before 12pm you can get movie tickets for $ 6.00. The military discount is also the same price for the ‘special’ price so it’s not any different.
The place is big, but seriously messy with pop corn everywhere. The theater we were sitting at had comfy chairs. We enjoyed the movie and the kids loved it especially so not too bad of an experience here.

New seats
Great service
Nobody here!
This is one of the newest, nicest theaters that we have been too. Great comfortable seats, clean, service. Is excellent.
They even have a singing gatekeeper.

We are movie buffs. Been happily coming here for decades. Great theatre for the fam! Luv the ticket takers RB, Barbara and James. They always welcome us with smiles and a great attitude! They set the mood for a good experience. Overall staff is friendly and accommodating for all of us (usually a group of us fam)! Thanks for being here.
Lotsa fun at the midnite premieres, too!

Very convenient location to me. Good service. Good snacks. Seats comfy, armrest soft. Only thing I would like is the cup holders to have a bottom so water cups can fit!
I usually come for the first showings. Come often and will continue to come.

I feel conflicted in writing this review because I don’t really want to draw any more attention to my local theater.
Plain in simple, Rancho is the best casual movie theater in the county. Often less crowded for any showing at anytime than the other movie houses, and conveniently located right off the 94 east. Rubio’s, Hooley’s, Luna Grill, Cold Stone, Ristorante Arrivederci are all situated next to the theater for a pre or post film bite. The staff is friendly and they keep the restrooms and theaters in an acceptable state of cleanliness.
4 stars because we have Cinepolis and Arclight in town, but for a more laid back experience this place is the way to go.
Hope to not see you there. Seriously, please don’t. Pinky swear?

I love this theatre. Although it is no longer the closest one to my house, I make the drive.
The theatre is clean and the floors are NOT Sticky!!! I hate a theatre with sticky floors…
One of the best things about this theatre is the gentlemen that normally takes your tickets and directs you to your theatre. He is always in the best mood which puts a smile on my face every time. :)