Phone Zone

Are these people for real?! YES! I was totally impressed by the customer service from Jason. There was a misunderstanding on the repair of a tablet, not only was it corrected it was over corrected! He went over and beyond customer service with me. The kindness I received and pure professionalism from Jason and Mario couldn’t compare 2 most customer service establishments. The owner took personal interest in the fiasco called me on my cell, took full responsibility. You get the feeling money is NOT a priority, customer service is! I would recommend this establishment to anyone wanting their phone or tablets repaired! I will be a customer for life and recommend them to everyone I know. I wish everybody would have the same attitude as Phone Zone does. There are two locations, one on the corner of Chase & Avocado in El Cajon the other in Rancho San Diego which is the one I patronize. Thank you Jason my Grandson Zachary is more than excited for everything you have done for us. A Thank You card will be on It’s way soon.

Cracked Screen for iphone 6 Plus.
Called setup appointment; no waiting.
Dropped off phone, received claim receipt. Upfront quote was $ 151.
Offered «extras» like tempered glass screen covers, declined.
Paid for phone when work was done. Estimated 3 hours.
Phone Zone called within 3 hours; Paid $ 151, included warranty on workmanship and touchscreen tracking (warranty not extra or added extra).
Its been 1 month since service; I use my iphone continuously.
A+

I did the unthinkable and BROKE my screen so bummed! As it would be #4!So called this place at 6:30 and they close at 7 so I rushed over, The guy was super helpful and fixed it in 15 min!!! And even gave me a phone cover!!! The price was just a tad over 100.00 but included tempered glass for my butter fingers :-) One happy camper hopefully it’ll last a lil longer

Dropped IPhone 5c resulted in a blank screen. Tried hard restart but still had the blank screen. Had to schedule an appointment with Apple to have repaired, that scheduled day I got a quote from them for $ 120.00. Researched Unilocal for a better deal with good customer service, this is when I found Phone Zone. Mario was there to help and advise, and in 30 mins my IPhone was repaired. I saved $ 40.00 through Phone Zone plus I get a lifetime warranty with my new screen. Thanks Mario.

My screen was cracked so the worker named Mario fixed it for me. Then later that day when i tried to use my camera it wasn’t working. So i went back to them and asked if he can fix it. He had it for a couple hours and when i came back he didn’t fix anything on it. He said to come back tomorrow because they were about to close, so I asked him if it would cost money to fix and he said I would have to pay $ 49.00. I tried to tell him that it broke right after he fixed my phone and I don’t wanna pay for something I didn’t do. Then after when i got home my volume button was bent. Never come to this place its a rip off. They broke my phone even more so i can come back and pay more money to fix the stuff THEY break. Just take your phone to the company and don’t waste your money here please.

Just picked up my phone from getting repaired because I cracked the screen. I could be more happy with how it looks! Not only was the repair job AMAZING it was also fast and efficient. JASON did such a GREAT job! He went out of his way and worked wonders! Everyone please go there to repair your phones. You won’t regret it!

I dropped my sister’s phone and cracked the screen. I heard about this place from a friend and brought it here. I couldn’t be more happy with how it turned out. Jason is amazing and so nice. He went out of his way to make sure the finished product looked PERFECT! I would recommend this place to everyone!
THANK YOU JASON!

Wow, this is the ONLY place in San Diego I recommend taking your iphone to for repairs! Jason was awesome and he hooked us up. Not only was my iphone screen, iphone case, and screen protector VERY affordable but they were high quality as well.
I have been to iphone repair shops all over San Diego because I unfortunately break my screen way too often, and this repair shop is by far the best price for the quality. I continue to drop my phone on a regular basis and I have yet to see even a scratch on my screen. Really glad I found this place. Thank you, Jason!

I went in after having a few bad experiences getting my phone screens repaired. Honestly, I didn’t have high hopes.
But it was the best experience I have ever had with phone repair. Jason was knowledgeable and directed me to the right case for my phone and really made me feel like a special customer. I sincerely suggest anyone looking for the best deal and the best service go here and ASK FOR JASON!!!
This will be the only place I go from now on and I will suggest it to all my friends and family.
5 out of 5 stars absolutely. Don’t let the kiosk fool you… this place is the Ritz

I have taken my phone to this location a few times. I have cracked my phone screen multiple times, changed my screen protector, and even bought a few accessories here. They do a great job and can repair items fast. They are very friendly and helpful with all of my cell phone repair needs!

I just received my S6 Edge last wk, activated it Sunday & crazy me decided to look over my new phone & my outgoing Blackberry — let’s just say the SIM cards were switched by mistake… long story short, both Jayson & Mario were totally cool, took my S6 Edge & I now have my S6 Edge operational. These gentlemen are AMAZING & SUPER COOL! They have no idea how much they helped me! THANK YOU — YOU GUYS ROCK!
Please go to these two. Prices & time frame for repairs are so reasonable. Will never step foot into a Verizon store again.

Amazing customer service and amazing work! Brought my iPhone 6 in with a cracked screen and it came back looking brand new in under an hour. Great products at a reasonable price!

Top notch service and high quality product. The accessories are name brand and the prices are more than fair.

Screen was never set right… It lasted about 2 months then became loose and cracked… I got my iPhone 5 screen replaced and when I compared my new replaced screen to another iPhone 5 the quality was significantly worse. Wish I would have just taken it to apple. Not worth it.

I dropped my phone and the whole screen cracked. I remembered this place was right across the street from where I was so I decided to see if they could fix it. The guy checked the phone and told me it could b done in 20 min. Excellent service and the price wasn’t bad and it was ready on time. I will definitely recommend this place to my friends and family.

Customer service was the key in my decision for choosing Phone Zone. Had the screen replaced on my Note 2 and am thoroughly satisfied with the results. As a result my home button doesn’t click normally, which is what I was told would happen before the phone was fixed, so I knew that was going to happen ahead of time. This isn’t the case for every phone. Anyways the price was well worth it and the man I talked to had amazing customer service skills. I can hold off on getting a new phone for now I highly recommend this place.