DMV

Course nobody like to come to the DMV it’s waste of time but one thing I hate the most its the ppl that work here most of them, but special window #13 she is one hell of rude woman cause she has no service skill, or respect towards ppl, we live in El Cajon there many ppl that don’t speak English and you do not round your eyes, to a person special in front of them that is just very very rude u help them, not be a bitch like u was. Your here to help ppl with problem and HELP them not give them rude face and look. Get another job where u don’t work with ppl or deal with them if your not a ppl person. Cause here u deal with them a lot honey. Cause I deal with them a lot but I know how to help them and keep my cool in front of them. They really need to talk to all there employees here about service skill, I know it’s pain but keep your feeling towards your self and don’t show it.

I came in without an appointment and was able to take care of my license and registration. At first, they didn’t want to see me because I didn’t have an appointment. I remained courteous and apologized, and they agreed to complete all of my paperwork the same day. (written test, out of state transfer, vehicle verification). I spent all afternoon there, but at least I was able to get everything taken care of. Can’t complain because I came in w/​o an appointment though.

A smooth transaction for title transfer. The waiting process is not very long with an appointment.

This DMV sucks! I made one small mistake on my paper work at the women who helped me yelled at me. Should have got her name so I could complain to management.

I have to say that making an appointment makes all the difference! I made an appointment for 8:45am and arrived at around 8:20am. I found parking instantly and was very happy to see that the appointment line was short. I was in and out in 20 minutes! I had to get my name changed and address changed because I just got married so I didn’t really have any questions or need to take a test.
The staff was really nice and efficient! I definitely had a pleasant experience at the El Cajon DMV!
Now, I hope my new driver’s license picture turns out okay…
TIP: Highly recommend you make an appointment!

I heard nothing but complaints and warnings before coming here but it was a quick and easy experience for me and above all, every employee I talked to was super nice! I was in and out quickly even without an appointment, just check the wait times online first.

I took my elderly mother in to replace her lost id card. The DMV is not a handicap friendly place for those who are blind and hard of hearing. The woman who waited on us when our number was finally called was for the handicap window was totally wrong for this window. She didn’t greet us, she was facing so we had a side view of her, I wasn’t even sure she was the one we were to talk to. If she was having a bad day I wish she’d have stayed home as it became a very unpleasant experience as I tried to deal with her and help my mother. Thank goodness the last person we saw was the man who took mom’s photo, he was wonderful with her and at least we could leave on a pleasant note.

Today I went there for drive test. The Staff was very cooperative and polite. I have nerve problem but he handled it nice way. unlike the Poway dmv, this dmv is less crowded. Wait time is very less.

After reading all the negative reviews, I have decided to share my experience at the El Cajon DMV this morning. I had renewed my license twice on line, but now they wanted an eye test and probably a new photo of my mug, so I had to come in. First of all, I made an appointment on line. If your time means anything to you, do this.
This is the sequence of events: Arrived, parked, got in appointment line and got my number, waited two or three minutes until my number was called, eye test for drivers license, filled out paperwork, paid in cash, given temporary license, got my photo taken. Total time 15 minutes. The clerk was efficient, friendly and professional. Totally painless!
Here are some pointers in dealing with the DMV.
1. If you can renew on line, do it!
2. If you must come to the DMV make an appointment. Early on a Friday morning is good. Arrive 15 minutes before your appointment.
3. Read all the paperwork beforehand and fill out as much as possible.
4. Bring the amount to pay in exact change in cash.
5. Be polite!

This was the least crowded DMV office I have ever been to in my entire life! I didn’t have an appointment since I made a last-​minute decision to renew my license this week instead of planning in advance, but I was pleasantly surprised when i only spent about 10 minutes maximum in the non-​appointment line. The blonde woman in her late 20’s, early 30’s who was working at the check-​in station (there were two women, one of them under the appointment line and the other at the non-​appointment line) wasn’t the most pleasant, seeing as she made no effort to hide her rushing along the line– however i respect her for doing her job efficiently & quickly! Overall i spent less than an hour there in total to renew a license.

I’m reluctant to tell of my great experience at the ElCajon DMV because I feel like it will become like everything else & ruin a good thing-​please keep it to yourself (lol).
Made the appointment about a week and a half out. Today I was greeted by a friendly person who gave me a number. Sat ten minutes tops, took care of my renewal and I was outta there. I’ve been to this location for years but this physical remodel is not only a fantastic use of space, it’s clean and FRIENDLY.
I would bet my experience would’ve been different had I no appointment but honestly, I still don’t think it would’ve been a big deal.
Nicely done ElCajon DMV staff-«thank you».

we come and wait in line and for 30 mins and they say the system is down. And when asked about it, the woman there is very rude and tells everyone I have no time to explain just go online and answers in a rude way. Really bad service and really bad treatment from the employee (Georgia) at the front desk!

Worst of the worst employees are hired here. They have no respect for the people that pay for their jobs. I’ve been turned down over 3 times with different wrong information every time. The fat receptionist needs to be fired.

The last time I was here, I was getting my driver’s license. I haven’t been in this area in a long time, but I needed to make a change to my vehicle registration and so I went to this location.
A lot has changed in the years since I have been here. It is clean, it is friendly, it keeps you cool from the heat.
Thank you to the woman who worked at the DMV who helped me when my turn finally did come. You smiled and took excellent care of me.
I did wait for two hours, but I also didn’t make an appointment and did it on a whim.

I made an appointment for license renewal for today. I showed up early and there was plenty of parking. I was done within 30 minutes, and it costed around $ 33.
Always make an appointment. Otherwise, you’re probably gonna leave pissed.

Had my drivers test today and an 11:15 appointment. At 11:15 exactly we got the papers and were told to go sit in the line outside for the drivers test. It was about 90 outside and we sat in the car, in a line of cars, for an hour and a half until they finally got to me at 12:45. Overall I had a great experience with the test instructor after I was finally seen. My suggestion is to 110% at all costs avoid the lunch hours. At one point there was one man doing all the work for the drivers tests and verification process. Overall completely upset with the experience. Should not be any reason for us to sit an hour and a half after the appointment time!

This dude asked me for my number a while ago here and I said no. I come back yesterday and recognize that same guy is now wearing a uniform and he is a security guard there. I leave for a bit to get my credit card to pay for my plates and when I come back he doesn’t want to let me in. I ask why and he says no one in after 5. It is 5:03. I am like seriously dude my car just got stolen and I need this. I am on strict time constraint. I have my application filled out and my number B277 was up next and he still says no. This Mexican mom comes up and he lets her in with her daughter. Like what the fuck dude you’re a fucking ass. Like I know I KNOW he recognized me. I was beyond frustrated and left.

What can I say, it’s the DMV! My advise to everyone, go online an make a appointment! It’s much quicker. I made the mistake of not making one at my last visit. I spent a good 50 minutes standing in line just to receive a number! Oh my, an another hour and fifteen minutes waiting on my number to be called! Thank goodness for texting and games on the cell phone… lol
With an appointment, I’ve always been in and out within 30 – 40 minutes.

I had a 9:15 appointment and showed up at 8:45. I waited in line a few minutes before checking in.
Please note I made my appointment online about 2 weeks ago and this was the first available time slot. I brought all the necessary paperwork and documents, took the written test and vision test. Switching my license over only took 45 minutes. The staff was fast and friendly.

Only took five times of missing work and having to wait. I never waited less than 4 hours only to be treated like a child by the employees. Every single one acted like they were angels saving the world and I was lower than dirt. The DMV is never fun but this one is definitely worth avoiding given the chance.