Chase Bank

I will never use this particular location again. They are pushy and inappropriate. If someone says no thank you, I would rather stand in line, don’t send someone else to push them into handing over something and then that person disappears with what you hand them. Seriously I don’t like this bank handling my money or me so disrespectfully.

Each time I have ever had to deal with any issues (overdrafts, charges, debit or credit issues) with other previous banks I have had such horrible experiences. That was until I reluctantly went to chase bank a few years back and found it was the best decision I have made in a long time. I have never had any issues with my accounts and have always been able to view what’s coming in and outta my account. Previous banks I have had would have all these fees listed that they were unable to explain to
me which ultimately led to my constant overdrafts occurring which led to me always having. To close and reopen account to get an idea of what kind of money was really available to me. NEVER have I had this occur with my current bank Chase. Cannot rave or say enough great things. Wouldn’t change if I was paid.

This review is for the bank chain not the employees! Chase does nothing but charge fees! I used to get free money orders! I started with Washington Mutual back in the day! Recently Chase decided that I can’t keep my savings account because I transfer money a lot. I’m going through hard times right now trying to save money but things happen. They sent me letters saying it was against some stupid law to transfer money more than six times a month. Then they started charging me five bucks for doing so. After awhile they changed my savings into a checking account and started charging me $ 10 a month for it. So I closed it. Then they started randomly charging me $ 12 for my existing checking account which over drafted my account. I went and talked to a lady at a different branch and she said they didn’t offer that account anymore? What? She said I should of got a letter for that… No I did not! She did me right refunded me the $ 12 and changed my account. Sadly I no longer get free money orders they want me to pay $ 5 for a flipping money order. No thanks! Soon as I can I’m paying off my car and my credit card and I’m finding a new bank one that doesn’t change the rules every five seconds (it feels like that)

Avoid this location at all costs!
Always slow moving line. Find another branch if possible.

The parking lot is terrible. They always have yummy water with cucumbers or lemon. They also hand out lollipops lol

I’ve been banking with Chase because they offered free checking. Suddenly, starting this month, they decided to charge $ 10 a month unless you can keep a $ 1500 average balance. In this economy, really? I’m closing my account once my federal income tax check arrives.

So easy it is to get on the CHASE-​hating bandwagon. Granted, since the switch over from WaMu many of the perks have been rescinded, replaced with less service and additional fees. I received an e-​mail stating that some (unfavorable) changes were to be put in effect soon, so I decided to make a trip over my local branch.
I was immediately greeted by Personal Banker Georgia Shaieb. I had a transaction to make in addition to the questions I had about the upcoming changes to my checking account. She was very helpful with my mundane transaction and upon request printed two copies of my banking statement.
As far as the changes go, unfortunately there was nothing to be done.
Darn.
Now for the best part. After some short conversational exchanges she inquiered if I were a student, I am. Turns out I qualify for a «student» account, one which has no monthly fees! I was very happy.
I’m back in the ol’ glory days of WaMu again. If you are a student, I suggest looking into CHASE. The online bill pay is very user friendly, and you can deposit checks from your iPhone (because who doesn’t have an iPhone?!).

Haven’t gone in since the take over by chase, but the drive up atm is nice. They finally upgraded it.
No longer needing to use envelopes helps a lot, because they were always short on deposit slips.
Chase also supposedly offers the ability to decline transactions, to prevent overdrafts… if it works remains to be seen.

The people, who run this branch of Chase, are idiots to a man. I’ve been battling a fraudulent direct-​debit for three months now; it comes out of my account on the second of every month. Finally, I lost faith in their ability to arbitrate on my behalf, and walked in a cash deposit (for the full amount that the fraudulent charges had overdrawn my account) on March 1, intending to close my account and end this farce. Cash in hand, the bank employee (Melissa Moreno, a shallow pool) told me that she could not close my account until my deposit cleared (24 hours later). Did she expect the cash to dissolve or transfigure during that time period, I wondered? Unsurprisingly, the next day when I called (having already wasted two hours in person there, just the day before) at the crack of nine (when they open), my account had been overdrawn fraudulently yet again.
Speaking to greater Chase, of the 1(800) variety, I’ve since learned that the Bank Manager could simply have but a stop debit on my account, as I have numerous fraudulent charges (the same debitor, four times over now) pending investigation. I’ve since asked him (Mark Walters, a troglodyte who has been strategically shaved and dressed to appear human) why he failed to do so. He claims it was impossible, and that no such procedure exists. Honestly, I don’t know whom to believe anymore. I get a different set of excuses and arbitrary set of rules from each Chase employee I speak with.
In general, when dealing with a bank, I expect to be screwed. Their fees are usurious, at best, and they are generally run by impotent bureauocrats. However, Chase far exceeds the mean in this regard. They are mind bogglingly incompetent and don’t even manage to acknowledge, let alone apologize (A simple apology goes a long way with me, friends) for their gross lack of savvy. I never thought I would say this, but I miss Washington Mutual.
I will be moving all of my accounts from Chase (to a local credit union, Mayhaps?) at my soonest convenience.
FYI: If you are still considering banking with Chase after reading my review (and you shouldn’t be), please carefully read the reviews for other branches before you do. I suspect you will find (as I did) that any decent reviews, three stars or higher, were earned before the switch from Washington Mutual to Chase.