Anderson Plumbing Heating and Air, Inc.

I had CJ & Jeff come out today. They fixed a so-​called unfixable problem in less than two hours, and they were complete professionals all the way through.
A previous repairman told me he could not fix my AC and an electrician said he didn’t know why the AC was not functioning. Two different companies could not do what CJ and Jeff did in a matter of five minutes or so – figure out why the AC did not work.
Look, I tried saving money with two different companies and wound up melting on the hottest day in June. Anderson is a quality company with a well-​tuned, refined operation in place. I understand if you are looking for a short cut, but these guys will not disappoint.
I can now enjoy AC in my home on a day where the temperature is hitting 108 easy.

Reggie and Moe were AWESOME! They re-​routed the cold water intake into my home. Reggie called to let me know he was on his way, they were on time. Explained everything I needed to have done and got to work. I thoroughly enjoyed these two guys, and they did great work too!

Being new home owners, we decided to have central AC installed; however, we were unaware of some issues that were overlooked during our home inspection including asbestos and an oversized furnace! Anderson caught these issues and had professionals come clear out the asbestos before doing any other work on our house. Johnny C. and Sal V. came out to replace our duct work, replace the furnace, and install a new AC. I can’t compliment them enough for their hard work and professionalism during their two day work period here. They always called ahead of time to let us know they were on their way, and they arrived early in the morning and worked continuously throughout the day to get the job done. When they finished, they went over all the new equipment, provided us with manuals, and answered any questions we had. Johnny and Sal were extremely thorough in their work, and we couldn’t have asked for more helpful, friendly workers to be in our home. Thank you so much for your quality work and professionalism, and for setting us up with an efficient system before the heat of the summer hits! :)

Larry and James were just great. So professional, efficient, knowledgeable, likable, helpful. What a pleasant experience!

I needed some minor plumbing/​fixture work done on my home to get it ready for a home inspection. My typical plumber did not have availability within the time frame. I remembered the AWSOME trucks I had seen around, and being a professional female myself, I thought I’d give them a try. Calling and scheduling the appointment was great – super professional without a long wait for service. The service charge was extremely reasonable as well. The guy arrived on time and was really nice.
Before entering the house, I showed him a water spicket that had a stripped handle on it. He said he would look at it before he left but it would be expensive (odd I thought). One of the jobs was to have a «sticky» diverter (from bath to shower) loosened because it was gritty and difficult to manipulate. No parts, not major work. Problem: the quote to have that done was $ 550! Really. $ 550. I declined and showed him another bath tub where the water stopper was not attached to the Kohler lever so the water would not drain. He did not know how to fix the Kohler but suggested a toe tap drain. This, I had to do because I needed it for an inspection. The charge: $ 330. Really. It took him 5 minutes.
He overheard me on the phone telling my real estate agent that the charge was too expensive and he apologized stating that he didn’t set the prices, he only enforced them.
After he left, I got a squirt bottle with vinegar and soaked and manipulated the gritty diverter. Works just fine. Really, Really disappointed.

I’ve been meaning to write this review for a few weeks. Our family could not be happier with the quality of work and attention to detail we received as customers from Kevin here at Anderson. He was polite, professional, patient, and clearly very knowledgable. Thank you for the amazing service on our A/​C unit Kevin, we will be using Anderson again because of you.

I meant to update this earlier. We did end up receiving a full refund from Mary Jean. I appreciate her attentiveness to customer satisfaction. I do not believe in updating the review to a higher star rating though, because our experience remains the same.

As luck would have it my furnace began to act up the day after my husband left for a 9 month deployment. After seeing positive reviews on Unilocal I decided to call Anderson Plumbing and am ecstatic I did! I was a little surprised to a see a woman show up but Katy was extremely professional and so knowledgeable. She took the time to answer all my questions, gave me many options and was sure that I felt comfortable with my final decision without pressuring me at all. I decided it was in my best interest to replace the furnace and the AC unit all together at once. The crew came out and were courteous, professional, and clean. I love that Andersen is giving women the same opportunities in a mostly male dominated field. Kuddos to Anderson’s, I will definantley recommend them to friends and family!

We had a great experience with Magil who thoroughly explained the problem we were experiencing with our AC. He was professional, friendly, and extremely knowledgeable in his profession. Thank you!

May 27, 2016
This morning at 7:00 a.m. I called The 800 telephone number for Anderson Plumbing to help me with a leaky toilet, water on the floor. I was told by the gentleman on the telephone they could not come out to my home until «next Tuesday» which is four (4) days from now.
This is the type of customer service (or lack there of) why customers are coming to Unilocal. Frankly, I felt my plumbing needs weren’t worth their wild, perhaps too small of a job. Either way, I will not call upon Anderson Plumbing again nor will I recommend them to my friends and neighbors

Updating my review. I was contacted by a customer service manager and offered another free scope in light of the misgivings of my previous experience. They were very polite, as was the first plumber that came out. It is still just too pricey.

My tub was draining very slow so I decided to give Anderson a call. Larry and Jimmy showed up to my door. They were very nice and explained to me in detail what they were going to do. They cleared my tub in less then an hour and even offered me a free camera service. I’ll be calling Anderson plumbing from now on.

I was at my grandmother’s house and she had a clogged bathroom sinked. Eww. We tried to unclog it ourselves but had no luck so I called Anderson Plumbing and a fellow by the name of Jimmy B. came out to help. Nice guy. We were relieved that he got out there so quickly because it was Mother’s Days and we were having guest come over. He came in and assessed the situation, explained what was going to take place and best of all he was able to unclog the drain in no time. I would totally recommend Anderson Plumbing. Thanks Jimmy B. & Anderson Plumbing.

I am updating my review to reflect the great way I was treated by Kelly from Anderson Plumbing. I was contacted because of my not so great review and I can tell you that they really did care. It is not often that someone follows up in such a positive way that Anderson did. They made things right and really made sure that they honestly do care about their customers.
Thank you for taking the time to make things right!

Sal V. and Johnny C came to my home to replace all the heat and AC Ducts in my home. They called when they were enroute, the were on time, they were completely professional. I was especially impressed with their attention to detail and their relentless pursuit of completing an excellent job for me. They took great attention to detail in a long run from one side of the house through a vaulted ceiling to be sure there were no tears from the metal truss braces along the route. Even though the job ran a little longer than they thought, they continued to be thorough and detailed in their work.
I have every confidence that the installation will last for years due to their professional approach and attention to detail. They are excellent representatives of the company and a reflection of the high standards of a first class company. THANK YOU!

By far the best experience we have ever had with a plumbing company. We learned that our leaking water heater was fully covered by warranty and Dave spent the day installing a new unit. Importantly, he also fixed a number of the surrounding pipes and valves, as well as brought our belts up to code.
I can’t be more thankful.
Russ H.
Solana Beach, CA

We had our house serviced with Anderson Plumbing Heating and Air. George, Sherlonda and Julian were perfect in what they each specialized in. They each knew what they were doing in a very professional matter.
Eden would call us to say what time the technician would be here and they all were on time and very friendly. Our family couldn’t be happier and so glad we decided to go with Anderson Plumbing, heating and air.

I am a sixty-​year-​old woman on a fixed income. When I call Anderson I was in a panic, I have not had hot water for a month.
I had my tankless hot water heater replaced with another tankless hot water heater. Parts and labor was $ 2,900. I did not have a problem with that. However the overhead expenses for $ 2,366 and the profits were $ 650.
That’s close to $ 6,000 for a water heater. I spoke with Anderson about the price and there was no wiggle room.

I have zero interest hiring a company that wants to charge me a fee just to come out and look at a project. I would rather pay someone to kick me in the balls that sounds more appealing and productive.
UPDATE:
I’ll add one more star to my review for a total of 2 stars since Anderson took the time to cut and paste a response to my review mentioning I was miffed they wanted to charge a fee just to come out and view my job.
Although there are valid points made in Miss Anderson’s rebuttal but it’s all Business 101 and nothing mentioned in her rebuttal is any different than the 4 other contractors that came out to view and bid on my project, except that nobody charged a fee just to come out and look at the job.
Each of those 4 contractors had a live person answer the phone, schedule an appointment and someone arrived in a vehicle that requires gas that they paid on their dime, none had his hand out to charge a fee just to come out.
Judging by the size of the rock on Miss Anderson ring finger along with the inordinate amount of money this company spends on print, radio and television advertising I guess it makes sense they need to charge a fee most of their competitors do not charge, But please do not imply your business model is any different from other plumbing heating and air companies and therefore must charge an initial fee just to come out

This company is great. Their price was much lower than any others and they fixed the problem immediately. I have used them 3x.