Naturopathic Dermatology

I called to make an appt. Each time I have called I have reached an answering machine. The latest time I attempted to call, I was hung up on. I have never used their services, but customer service does not seem to be their speciality.

I have been a patient of Dr. Lamothe’s for several years. She has helped me with a variety of health concerns including a stubborn scalp condition. Over the years, I had been to a dermatologist and alternative practitoners and my condition only worsened. My scalped itched terribly and I was losing my hair. A friend suggested Dr. Lamothe and she put me on two very reasonable supplements and a scalp care regimen which helped me. I now have no symptoms and my hair has grown back! Dr. Lamothe and her staff have always been very kind and helpful and I can’t recommend her office and products enough.

Extremely disappointed for a few reasons:
— I didn’t get any new information or solutions to my skin issues during the initial visit that I didn’t already know from visiting a non-​Naturopathic Dermatologist or my regular ND.
— I was told to get the same blood tests done that I had already had done and brought the results for her review.
— I was told not to come back until I had done the elimination diet and blood tests. Elimination diet if you know is very hard to do and takes at least 5 weeks.
— Lastly, I called to find out how much the visit would be but billed twice that. When I called to get a resolution they insisted that told me I would get the lowered price if I paid out of pocket, however, I was never told that or offered it at the end of my appointment when I asked again about payment and they said they would bill me. I never would’ve turned down half the payment given that I have a health savings account and pay everything out of pocket using my HSA card. They didn’t want to take payment at the time of visit!
— They were not the least bit concerned about loosing my business: (
— Although some of her products work very well for me they are VERY expensive. Think $ 40 for a month for a face moisturizer.

This is a review for the business Naturopathic Dermatology and its practitioner, Christa Lamothe, ND. I recently went for an appointment with Dr. Lamothe to address ongoing skin issues (eczema among other problems) I’ve been having for several years. I have seen dozens of doctors over the last 6 years because of health problems; my skin issues are just one piece of the puzzle.
At my appointment I received several free samples of skin products (2 creams and a cleanser) that (I think) were formulated by Dr. Lamothe. I just tried them today, so I don’t know yet how they will work for my skin. These weren’t given to me to be the magic cure — Dr. Lamothe spoke with me in depth about what the underlying issues might be concerning by skin problems (i.e., cortisol levels, thyroid, etc). She gave me a list of tests she wanted me to have done and gave this to me to have done at my GP’s office, as my insurance doesn’t cover ND’s or their prescribed bloodwork.
That was very helpful to me as, like most people, I have a limited income.
My impression of Dr. Lamothe is that she is very intelligent and knowledgeable and she is very easy to talk to; I felt very comfortable talking with her about my medical issues.
I think many people with skin problems would like to see Dr. Lamothe, and especially as opposed to, or in addition to, an MD dermatologist, who, in my experience, often treats the skin as a separate entity, not one that is connected to diet, hormones, etc. of the patient.