Volvo of Edison

Consistently excellent customer care from the Service Department – complimentary light bulb changes and minor tire repair, squeezing me into the schedule, etc. Will continue to bring my vehicle here.

I recently took my new XC60 to Volvo of Edison for a minor adjustment on my backup camera. I was so happy with the result of their work, never stopping and never giving up till I was fully satisfied with the adjustment. I highly recommend this dealership, the whole staff, as well as their service manager, Matt Raper.

We went into Volvo of Edison today, after being LONG TIME volvo loyalists (and had in fact purchased our current volvo here and recommended the same to my mother-​in-​law, who subsequently purchased two volvos from here). Let’s just say that our experience today was probably one of the worst we’ve ever had. The salesman, Donald, didn’t listen to anything we said. I told him about a special on their website listing a new XC90 for a specific price and he couldn’t get anywhere near that price during negotiations. We would have traded in our current volvo XC90 but were told that they would only give us 12k for it, when they have a comparable car on their website (with 20k+ more mileage but one year newer) for over double the would-​be trade in value! It felt like they were trying to shaft us on both the purchase price and the trade in value for every penny. The trade in value was insulting and it’s like the manager assumed we didn’t know what things are actually worth or how much volvo’s cost. Either he assumed we were ignorant or he was — just the impression we walked away with.
We had purchased our current car with Kevin and had a great experience. I don’t know if he is still there but dealing with Donald and the current manager was just terrible. Unfortunately, we will not be returning here again and its a shame because we used to love it (and even come here for servicing as well.)

CONSIDER another dealer!!! Bought a preowned jeep in January. Test drove it, everything seemed fine, 3 days later, transmission starts making noise. Called volvo of edison. Tell me they cannot help me, and send me to a jeep dealership. It is now almost may and I’ve only put 900 miles on the car because it has been back and forth to 5 dealerships now. … COMPLETE NIGHTMARE and now I’m STUCK. Should’ve gotten back into my perfectly normal operating car and drove down the road.

These people are scumbags and will try to strong arm you in to a deal that is not competitive at all. Take a drive to Pennsylvania for a deal that is worth it. These guys are the worst in the business. The general manager is a complete d bag

I wanted a new Volvo. I really wanted a new Volvo. Unfortunately I ended up not buying one from this dealer.
Did I mention that I’m Asian?
Did I mention that I’m a woman?
Did I mention I went back three times to try to negotiate a deal?
The sales rep let me test drive the vehicle but wouldn’t negotiate price with me. He said it would be a waste of his time since he knows that women in my culture aren’t allowed to make decisions besides the color of the car (he was Caucasian & older). He asked me to come back with my husband so he could discuss the price with him.
Three weeks later, I bought a Volvo in Northern NJ from a sales rep at Kundert (while my husband was away for the weekend on a boys trip). He was in his 20s and apparently not clued into the memo that Edison Volvo was circulating that you shouldn’t negotiate price with an asian woman.

I didn’t purchase a car from here — but only because I didn’t want a Volvo. I did, however, have the pleasure of meeting one of the most honest and upfront people in car sales: Kevin.
He scoured for a car we’d like, and in all honesty, it was beautiful. When I said the mileage was a little high, he retreated to his office and tried to find another. He never pushed us towards a car we didn’t like. In fact, when his manager brought up a car that didn’t meet our specs, he was the first one to say so!
After walking out of so many dealerships disappointed, I was really happy we stopped at Volvo of Edison. If you’re interested in getting a Volvo, stop by this dealership.

Love Jim Cole in the Service dept. always most efficient in getting my
Car in & out asap. Gave me a last minute appoinment… on a saturday
(busiest day).

Courteous. Pleasant waiting area with coffee and assorted food items. We waited a bit longer than expected due to trouble locating the problem. Overall it was a very good experience.

They have been honest and reliable.

BEWARE!
I bought a used car and gave them a trade in which they didn’t even aknowledge. They were especially nasty when the used car had major transmission problems which they would not fix it to my satisfaction nor would they give me my money back.
Don’t ever buy a car they is out of your area and certAINLY NOT FROM THIS DEALERSHIP!