Zoom Groom

Sorry this is so late but I just wanted to tell ya all what an awesome groomer these folks are! I am waiting on my next appointment and cannot wait!!!
I have been to many groomers some ok some gawd awful stay away from aquatropics and after three bad grooms I hit the jackpot here!!! I would not go anywhere else…
No cages call when they are done no long hours waiting easy to get into only down side is they are not open on Saturday.

I have only one visit under my belt with ZG, but I was very satisfied. It was explained to me and I did read the notice that they are cage-​free and require pickup and dropoff on their schedule.
OK then.
We did as we should and were very happy with the results, especially at the price charged. Our dog was a pup and it was her first experience so it was probably a little stressful for everyone, but it came out great. Big tip, return customer.

Looks like I suffered the same fate as «Sandra L.» — the other 1-​star reviewer. Here’s our story: The manager called my wife multiple times and communicated in a harsh tone, the following: «Your dog is done being groomed and we’re a no-​cage facility, so your dog needs to picked up NOW.» Sounds benign enough, when you read it here on Unilocal,but when that message is on your answering machine multiple times and their IMMEDIATE PICK UP POLICY WAS NEVER COMMUNICATED at drop off, it definitely rubs you the wrong way. Moral of the story: If you go to this place, I hope you can pick up your dog right away. If not, you may endure borderline harassment until you do. Normally, I’m a small business fan, but this time, I wish we had gone to PetSmart. Good luck, Zoom Groom.

I am very, very surprised to read the other review on Zoom Groom. I never take stock in reviewers with only one review on Unilocal anyway, but still. I have been taking my mini-​doodle Shelby to Zoom Groom since she was just four months old and we absolutely LOVE Anna and the staff. They offer puppy baths for dogs to get them socialized to the grooming process and it was very helpful for our dog. She has absolutely no issues being groomed, brushed or handled because of the great job Anna did with her as a puppy.
Doodles, from what I hear from other doodle moms, can be challenging to groom properly (technique-​wise), and I have seen a lot of photos of horribly groomed doodles. Anna knows exactly what she is doing with Shelby, and she always comes out looking like a doodle and not a poodle (other doodle owners will know what I mean!). Shelby loves going to see Anna, is never anxious when we walk in, and is always super happy and smiling (yes, smiling) when I pick her up. I have found them to be very flexible and accommodating as well. Their pricing is extremely fair and competitive, and the quality of the services can’t be beat. Anna also goes that extra step and hand-​makes little hair bows for the pups after their groom/​bath — they are so cute!
Seriously, I think the previous review must have been a misunderstanding, a competitor, or a dog that has never been properly socialized to being groomed professionally before. I have recommended ZoomGroom to all of my puppy-​mom friends, and our doggie daycare recommends them as well!
If you are looking for a groomer, please ignore the 1 star review (sketchy as it is with no photo, profile or a single other review by the writer) and check out Anna and the great staff at Zoom Groom for yourself. They love what they do and love my pup too!

My first experience was a good one. The reservation process was perfect. Someone called to confirm prior to our appt and even offered an alternate if I felt rushed. I took my dog in and he was greeted kindly and the groomer asked several questions about what I expected. My dog was washed, shaved/​clipped, had his toenails clipped and his teeth brushed and anal sacs drained. It took a bit less than 2 hours and my dog was looking great, and happy, when I picked him up. Was close enough for us to walk there. I would go again and recommend this to others. The price was a little higher than I imagined, but it was worth it.

It can be difficult to find places that will take cats for grooming. I was thrilled to find a place that not only takes cats and keeps a relatively flexible schedule, but remembers him specifically and what he likes/doesn’t like. Anna and Linda make him more comfortable than anywhere I’ve ever taken him! I think it’s so helpful that Linda and Anna work together to ensure they get him through as efficiently as possible. Sammy and I both love his lion cut and he gets sooooo many compliments. Zoom Groom is the only place I will take my cat for grooming.

Best prices, Best service, So friendly.
They get excited about every dog they groom, which is fantastic.
I will NEVER take Kita anywhere else ever again.