Ulta Beauty

Love the place, everyone is nice and friendly.

I went in for a facial and it was fantastic. Devyn was really great, she was friendly and knowledgable. The only reason why I gave this four star instead of 5 is because the check in area is a little confusing to me as opposed to the other ultas I’ve been to. I walked past it three times before asking the girl there where I check in. I can’t wait to see what it looks like after the renovation!

It’s fine. It’s no Sephora but it’s fine.
They discontinued my cover up. GRR! Other than that they’re a good spot to pick up any make up that is needed as a last minute save.
The prices are somewhat expensive but make up prices are also expensive every other place you try. Quality make up, that is.

So disappointed at the customer services in this store (edgewater) will not been going back here. They were so rude to my husband, he was purchasing shampoo for me & it was buy 1 & get 50% off on the next one. Well, one of the staff told him that he could not buy none. Meanwhile she was putting them on the shelfs. So unprofessional.

Would not be going back to this location. 2xs I went back to back n they sell you used make up. Apparently people open the all the lipsticks n the store cashier doesn’t check them before scanning them. 2xs I got home n noticed they were already used. So gross!

Just needed to run in and color match here on a product quick. The store is in a great location, with lots of other shopping nearby. I was able to quickly run into the store, find what I needed, and have an associate help me color match. She definitely knew what she was doing and could tell if a color was no good before even applying it. No line at the checkout. I was in and out in a matter of 10 minutes. The only downfall is that you may have to park a bit away and walk to the store outdoors because of the way the Promenade is set up.

The good things about this place is that it is in a great location, and the store is very clean.
There are a few things that I was not impressed with about this store.
1^st of all it took forever for someone to actually stop to ask if I needed help.
I then tried to explain to the lady about my previous make up, while I was explaining she kept looking around and not making eye contact with me. I asked her of she was the wrong person for me to be talking with. She seemed very distracted like I was bothering her. She finally pointed me in the direction of some makeup and just left. I was very displeased with the customer service at the Ulta. I have been to many Ultas in the past and I will not be returning to this Ulta unless it is to return the product that I got. The reason I say that is because I am not sure I got the right shade for my skin, but no one would assist me with that.

My favorite ulta in the area! Their staff is incredibly friendly and helpful and it’s such a great atmosphere. And I love the variety of products. They have high end makeup, drugstore makeup, hair products, hair tools, nails polish and tools, etc. They also have coupons (exclusions apply of course) but there’s always one available. Been to the salon a few times and it’s pretty good as well. Will definitely be coming back!

Love Ulta but this store is extremely messy and unorganized merchandise is always opened.

Devin did and amazing job on my makeup for my wedding. It felt light and my lipstick stayed on all day and night (7hrs). Service was professional and the young lady who did my hair (sorry forgot her name) did an incredible job as well. Highly recommend. Wish I still lived in jersey because they would be my go to ladies!!!

Ulta is a chain store known for high-​end and low-​end cosmetics from all different price ranges. They sell drugstore beauty items, higher end cosmetics, fragrances, hair products, skincare, beauty tools, nail supplies, and etc. They do not sell designer beauty brands that can be sold at department stores such as Nars, YSL, and Dior. Their higher end cosmetic brands consist of Urban Decay, Stila, Calvin Klein, Bare Minerals, and etc. They also have a professional hair and nail salon within the store that you can call for an appointment.
It’s big and spacious with great lighting throughout the entire store. It’s clean for the most part, but there are many days where their products are always misplaced and their testers are a mess. I wish the store would take more time organizing if anything else.
I noticed that this store doesn’t give free samples unless you purchase items to a certain amount. :(They also have a free membership and point system similar to Sephora.
The workers are very friendly and approachable.
There is always a guard on duty.
Located in a Strip Mall
Street and Garage Parking

My kind of place from makeup of all kinds to nail polish and hair stuff can’t go wrong the staff are really helpful and nice

So the good first:
–The store us very clean and organzied.
–Plenty of natural light which is great when trying on foundations like I was. (Definitely the highlight of the store)
–usually have good sales
Now the cons:
–not sure if I came on a bad day, but everything I wanted was out of stock.
–only one girl aproached me, but they seemes understaffed.
–biggest issue I had was that although my items were out of stock the said I just had to order online or come back which was an inconvenience. (Not getting the same in store details and making me pay shipping)
**sephora will actually place an order in store if they don’t have the item in stock and ship it to u free of charge no minimum!

I love this Ulta Hair Salon location! I have been going to Elizabeth (Head Hair Dresser) for a couple years now and she is honestly the best hair dresser for wavy/​curly hair. She gives you undivided attention, is patient and very warm and friendly. I just showed her a Pinterest pic yesterday, as inspiration, for my new haircut and she gave me an amazing look! I also got some accent highlights and am loving my new look!
She is the best! I highly recommend her. If you are looking for a new look/​want to experiment with your hair, she is the one!

I love the location of this Ulta. You can walk around the area which boasts awesome views of NYC. The re is other shopping and some cool restaurants in this location too. It is all outside. Parking on the main area can be tough but there is a parking deck with an elevator where you can always find a spot. My suggestion… park, shop, eat and walk around.
The staff at this location have always been very helpful, friendly and knowledgeable. the store is always well stocked and clean. Visited the ladies room which was also very clean.

I have been in hair hell for the last three weeks trying to undo the severe damage done to my hair by the stylist Mariam at Ultra hair salon in Edgewater New Jersey.
My last experience was with a hairstylist named Elizabeth who had given a terrible haircut and behaved very unprofessionally in response to her poor behavior the store manager did her best to try to make up for it by offering me a 20% off coupon on the next service with the hopes of creating goodwill for the store.
When it was time for me to have my roots done I booked an appointment with one of the stylists that came recommended from the stores manager. I found the simplest communication in the beginning with the new stylist Mariam very different difficult and hostile I assumed that perhaps she was friends with the previous stylist Elizabeth and therefore was not being as professional as she should have been.
I explained that my roots needed to be colored as well as a few foils to frame my face, this was a few strands of hair that needed to be highlighted
Mariam applied raw bleach directly to my roots and all over the previously dyed hair and did not use foils all the raw bleach was applied directly onto previously colored hair, which I expressed concern that it would cause long-​term damage and come up discolored.
At the time of washing it all out with the intense conditioning I could not tell how deep the damage was, I did see a very severe discoloring, but due to the lighting I still couldn’t tell the extent of the damage. For three weeks I have tried with deep conditioning and also tried to add color back into the bleached area to fix my hair as of today it’s cost me several hundred dollars. As of today all of my hair has had to be cut off. The shaft of the hair has been so strips that no color can be applied and it’s being left dark brown and green where the previous color had been applied
I don’t understand how any kind of business can stand behind employees that do this type of damage to their customers hair .I feel that if I could place actual legal charges I would. It will take me at least four years to grow my hair back to where it had been and I might never be able to fix the damage that she has done.
For the next six months I will look like a cancer patient in treatment getting chemo therapy.
How does a business like this continue doing this type of horrible damage to their clients and still keep their doors open?

I always like to go to Ulta instead of Sephora when it comes to my daily beauty products. I usually go to Paramus to shop for my products since I live closer to that location, but I specifically go to this location for my eyebrows. Devon is wonderful when it comes to eyebrows. Never had a problem with irritation or pain, each time was always a great experience!

I want to just state the obvious. This Ulta is a mess. The makeup is always disorganized, the samples to try on look absolutely disgusting and the women working here looked like they just rolled out of bed. How am I, as a consumer, suppose to feel confident in purchasing items from a place that looks like it needs a couple of disinfectant wipes and a pick me upper.
There were 3 women working the sales floor and I believe it was only the supervisor or manager who approached me to take some of my items off my hands so I could continue shopping. I’m not asking for someone to harass me at a store but when you see someone struggling with too many items, me thinks, maybe you should offer to assist.
This place really needs to revamp its shelves as well. How are they not selling Kat Von D? I could continue with my issues on this location but I’m pretty sure you get the picture.

I used to go to the salon a few years ago and loved it! The stylist that was there had left to pursue other ventures, so I was left to find another stylist. I have curly hair and called asking for someone who cuts curly hair well. I went to her a few times. Decent cuts, but nothing spectacular like my previous stylist.
Edgewater isn’t super close to me, so after mediocre cuts, I went to other places. After a year, I decided to come back to Ulta and see Jen (who I used to go to). My hair was just touching my shoulders and I asked to only cut half an inch. My hair now comes up over my ear lobes! I told her I didn’t like how short it was and she said, «It will grow, especially since it’s the summer.» Obviously, I cannot glue my hair back on and yes, it will grow. However, being the salon manager who has cut my hair in the past, she should not be making a comment like that, AND know what a half inch. There is about 2 inches cut off!
I know, I have curly hair so it’ll bounce up, but this is NOT anything near what I wanted. Never going back there again!

I like Ulta and find their staff friendly and accommodating. (The one in Harrisburg, PA, by contrast, was horrible so it took me a while to start going into this one when I moved back). For the most part, I find the staff has a fair amount of product knowledge and I got a great bargain style/​color/​blow out during one of the promotions. For the product that I didn’t like, I have never had a problem returning for a refund.
I like how the store is organized with the more premium products on the right side and drugstore brands on the left. I wish that sale pricing was better displayed or in some cases, displayed at all. I generally have to look through the flyer to find items on sale and then locate them in the store. Many times, the sale price tag is missing but it always provides a nice surprise at check out time.
I would normally give this Ulta 4 stars but I’m detracting a star because the coupon policy is constantly changing to exclude products that I like. For example, now OPI nail polish is excluded and I don’t consider that a premium brand. Once or twice a year, you might get a ‘no exclusions’ coupon but with a very short window. I can go down the street to Harmon Beauty and get 20% off my Frederick Fekkai hair products. Also, there is a recently implemented no dogs policy that just started being reinforced.