Simply Street Bikes

SSB is my favorite LBS (local bike shop). Even if they weren’t in my backyard here in Eden Prairie, I’d still be a loyal patron. I’ve been to almost all of the big and small shops in the Twin Cities worth naming and with a decent track record. I’ve had good and back experiences all over from service to parts (never purchased from any dealers — only Craigslist). I won’t name any other shops here and I won’t comment on any experiences. But, here’s a hint. Check my Unilocal profile and reviews; as of this date and review, you won’t see a review for any other LBS in the Twin Cities except SSB.
I’ve never bought a bike there, but I have stored, serviced, and bought parts for my Yamaha FJR1300. I’ve been a customer for about 3 years. Everyone I’ve dealt with has been rock solid professional, friendly and knowledgeable.
I don’t play favorites, but Ben and the parts team have been very helpful in getting me bike parts, sourcing a new top case I just had to have from Givi, as well as misc. small stuff. I also appreciate how Ben and team keep me in the loop on answers to questions when researching parts, ordering, and when things come i. They use e-​mail and phone. I must have gone back and forth with Ben on this case purchase at least a dozen times through e-​mail and phone — just a little OCD on my part. He never complained and he got me what I wanted. And even though I told him I prefer to support the LBS over online sources, He matched online pricing with hardly a prompt from me.
Also, a shout out to the service department. They have supported scheduled and unscheduled maintenance for me without a hitch. They even worked me in this spring at the last minute for an oil change I didn’t want to take on– right in the middle of getting their spring bikes out the door. Not a complaint or excuse at all about how busy they were, but they sure were busy! Also with service and comparing to othe shops in town, their rates are in line. My experience with the service department efficiency and response is exceptional.
At the start of last year the tech caught a fork seal leak. When I asked about options, they were all help. They did some research and I did my own. I’m a big guy at 6’3″ and 260 and I tour every year and haul camping gear (Yeah… I need an adventure bike, not a sport touring bike!). My research led me to a a custom suspension from Germany tuned to me and my trip loads. My bike was in storage at SSB at the time. I asked if I could get them to install and setup the new suspension and they didn’t blink. Again, all help! I drop-​shipped to SSB. and they had the whole thing set-​up when I picked up from storage. One stop shopping! The parts department has a small, but decent selection of in-​stock items, but they can get most anything you want unless it is dealer-​restricted (e.g., I don’t think you can get a Schuberth helmet there.) But from OEM bike stuff to other farkles and accessories, they seem to have the full range of any other shop. Goinig back to my top case, Ben got if for me in just under a week when many other online retailers were showing it not available or in back order.
They don’t sell new bikes, but they have good inventory and it seems to change over pretty well. If they ever get a world-​class adventure tourer coming through the door (something I’m told is rare), and the timing is right, I might have to update this review to comment on the sales team. Based on my experience so far, I’d say the whole place is top notch.
Since SSB serves all the areas I’m interested in, there is no need to go anywhere else. Having them a few miles from me is helpful, but not essential.

Bought my first bike here a couple months back and couldn’t be happier with it! This place had a huge variety of bikes to choose from and all of them seemed fairly priced. Would definitely recommend!

Last fall I totaled my motorcycle (someone hit me at a 4-​way stop). Because it was late in the riding season, I really wanted a decent used, low-​mileage bike to finish out the season. A work colleague told me to check out Simply Street Bikes. I did and man was I glad I did. They have a huge inventory of used, reasonably-​priced bikes. Although the bike I originally went in to check out had just been sold, they had another that worked for me. Because I paid cash for the bike (from my insurance settlement) the process went extremely smooth and fast. But more than anything, I was super impressed with the staff. They were knowledgeable about every make of bike on their showroom floor, as well as extremely friendly and helpful. And after the sale, the guy who sold me the bike emailed me asking if everything was OK. Since then, they invite me to all their special events. I will definitely check them out first the next time I’m in the market for a bike.