Albertsons

I went to the lady at the deli and saw that there was still food out while she was serving another customer. The moment I walked up, rudely says she’s closed right now. I understand there was a closing time I was not aware of but the employees attitude was not acceptable. I have had a history of bad customer service prior when a cart lady rudely cussed at me as I was parking.

First of all, I am not from this area. I do visit this location once in a while (several times a year) when I visit family near by. It really is a shame that this is the only grocery store for several miles. In a pinch, the residents are forced to go here. I’m not too sure who is responsible for the pricing, but good grief! The most expensive grocery store this side of the Mississippi! Suppose it makes sense with the lack of competition. Don’t get me started on the parking lot… the designer of this joke could use a couple more years of school.
This visit was really something special. We had the privilege of visiting the service deli, meat department, and of course, the checkout. Cynthia in the service deli (I think that is her name) decided to finish her conversation with a fellow employee (several minutes) before helping us. The self service meat case was out of chicken drumsticks. They did have them in the back, but requesting them took longer than it should have as we were able to finish the rest of our shopping while waiting for them to come out. I saved the best for last. Bethina (I think is her name) is really something else. Inappropriate name calling comes to mind. To put it nicely, this woman questioned our intelligence, along with everyone else in line. Also, could be the reason why her line was so slow. Nothing shy of crackhead behavior. As an added bonus, the courtesy clerk was complaining of being tired and couldn’t wait to get off so he could go home and get «wasted».
I really had high hopes for this location and this company as a whole. Such a nice new store with crappy service. I’m assuming this company is slowly on its way out as they are closing more and more stores… you would think customer service would be something they would lean on to keep afloat. We will most definitely be purchasing our groceries before going to Eastvale next time, or we will travel farther in order to avoid this sad excuse of a market.
P. S. it would be in your best interest to «randomly» drug test your checker Bethina… something isn’t right with that one.

I shop this location once a week but i use their redbox machine very often. The store was very clean, everything was easy to find. I usually buy ice-​cream there. They do have discount sometimes. They send Ads every weekend.
Cashiers are friendly.
Prices were higher than others. They need to face a stark choice if they want to stay competitive I guess.

If only I had realized that having a relationship with one of the workers behind the meal counter could be so detrimental to my health. we broke up but the gossip from him and the other employees has made shopping at other grocery stores almost unbearable I just wish your employees had integrity and professionalism including the guy I dated and the girlfriend he has that I didn’t know about to keep it professional and try not to hurt me in the process. I am starred at other brand grocery stores. I resent it. I thought even the managers would have some tact. but apparently gossip has spread from one store to another different brand store. I regret meeting him. and I wish I had not got involved. it’s not other people’s business. that we dated and employees should learn their place. gossip hurts the customer. and loses your business.

Their prices are expensive. But there are certain things that I do like that warrant an occasional visit for me. One is their produce section is extensive when compared to my usual grocery store. They carry a lot of Asian vegetables that I can grab in a pinch in between my usual outings to the Asian Supermarket. Their organic produce is extensive as well. Their meat department offers a lot of cuts and variety. Also, their fresh French bread is to die for. Bakery items might be expensive, but everything I’ve tried has been great. It is nice and brightly lit inside with a Starbucks. I have to gripe about their parking lot though. The traffic goes both ways down the parking lot aisles, but it is way too narrow!!! Good luck if you’re driving a mini van, truck, or SUV, you’ll feel like you’re about to hit somebody else!

Great friendly staff. «Pam» is my favorite checker! My favorite part to shopping here is that they always open new checkout lines and I never have to wait. Friendly people and speed matter when considering your favorite grocery store.

I shop here because its close and I know where everything is. It’s ok but don’t get me started with the service you receive behind the deli counter or the meat counter. I mean isn’t there job to get the meat out, weigh it and then wrap and hand over to you. If it was self service I would so do it but no, I have to wait and wait AND YOU KNOW THEY SEE YOU, until one turns around and unpleasantly asks what they can help you with. I don’t want to blast names of employees on here but I have spoken to other and we all know who the ones I am talking about are. I have done numerous surveys and haven’t seen a change. I gave it 3 stars because I like the cashiers and they are always nice.

The employees here are awesome! All the checkers are friendly. The man in the produce department is awesome. Always helpful and happy. The butcher’s know their stuff and are always glad to help you. The people that stock the shelves are friendly and willing to help you find items. I’m not sure why people are complaining about the customer service here. All the mangers are awesome and the store is always super duper clean.

Please do not shop here!!! They over charge on everything because there is no competition.

The only reason why I shop here is because it is right next door. I usually go to self-​checkout, but when I have a lot of items, I go to the regular cash register.
I always pay with Apple Pay once they adopted it since this is currently the most secure form of payment. Let me tell you, the staff is very rude when you use Apple Pay and you have to give them the last digits of your device account number. I always have the 4 digits ready, but they are very rude and they always ask to «see your card.». When I tell them that I used Apple Pay, they rudely respond with, «let me see your card.». I always tell them just type in 1234 where 1234 is my last 4 digits of my device account number. They rudely look at me while they type it. I already authenticated the payment with my finger print, just type until the number. That’s all they have to do.
One of the employees today actually had the audacity to tell me that there is no security gain from using Apple Pay. She was not only rude, she was also condescending. As a software engineer, I know that Apple’s implementation of Apple Pay is currently one of the safest forms of payment.
These employees really need to be trained on good customer service. Don’t lecture your customers on your false assumptions in which you have no credibility about.

I like this location. Convenient. Friendly staff. There deli makes great party trays for casual parties and gatherings.

I agree with some of the reviewers here. This store is expensive. The only items worth buying are the ones on sale on the front page of the ad that is mailed to you weekly. Almost everything else is more expensive than other grocery stores. I’d rather drive to Ralphs on the other side of town to get groceries. The only reason I come to this Albertsons is because it’s right around the corner from where I live… and I’d come here if I need an item or two. Too pricey to buy a whole week’s worth of groceries.

This is my go-​to grocery store since it’s less than a mile away from my home. I love how clean everything is kept and how new the establishment is. The associates are all incredibly friendly and helpful. Although the prices are fairly on the high side, that’s what’s expected from an Albertson’s.
I wish they would build a Trader Joe’s here in Eastvale, but until then this place will be my main grocery store here. I love the community pride atmosphere as well in here.
The parking lot is a pain, but there has been a lot of talk at city council meetings on how to redesign the property.

Spent the weekend camping at Prado Regional Park so this was our go-​to place for anything we needed last minute. I personally felt prices were a bit high but its mostly because I haven’t shopped at an Albertsons in years. I typically go to Wal-​Mart Market, Sprouts or the 99 Cent Store.
This location was very clean, the associates were friendly, and the Starbucks makes really good hot chocolate… yes, doesn’t matter how hot it is outside, hot chocolate is good year-​round.

Good grocery store. Oh, and there’s really hot guy who works there named Kevin Smith. That’s all.

This is pretty much the only grocery store that is near me, and to be honest, I do love it! Most of the time they will greet me when entering the store, and if I need help finding something they’re always pretty good at pointing me in the right direction.
The store is always clean and smelling fresh, unlike some other stores (Stator Bros on Hamner) — I’m shopping at the store pretty much every couple of days buying little things here and there so it’s pretty convenient, and the do it yourself lines are always open and quick — I recommend!

It’s close to home, which is why I go. Organic section is not very good at all. Gluten free section is very small too.
They need to have more checkers.
They sometimes have samples which keeps my daughter behaving so she can have them.

Prices are high but we come here very often because it is right across the street from our home. They have a wide selection of fresh produce and brands for all products. However, we prefer to go elsewhere most of the time to save money… But convenience of the location wins most of the time.
We always use the self-​checkout stations so I can’t comment on the customer service. During peak times (5−7pm when everyone is home from work) the lines can be long so try to plan ahead.

This Albertsons looks very nice and new.
It is larger than most ones. They also have a Starbucks inside.
I love their bakery section!
I came in during Christmas time, and their selection of cakes, cupcakes,
and other pastries were Christmas themed, and had an extensive variety.
It is true that Albertsons is on the higher side of the price scale, but you will also
find great deals on products like their meat section. Overall, a good place to shop
for you groceries!

Not coupon friendly! Barbara, a cashier that thought she was a manager one night! Made me feel like crap for using coupons. My nice cashier that was doing great helping me check out, till Barbara butted in my transaction! I thought Barbara was a manager at the time and probably gave her more information about my coupons than needed. I gave her the website and everything!!! After making me feel like a thief, Barbara left and my nice cashier continued to help me check out. To my suprise! Barbara came back again to question me about my coupons!!! wtheck! You bet i’m gonna call corporate to complain! You make me feel like i’m doing something wrong for using coupons!!! Shame on Barbara! i hope she gets demoted to cleaning the toilet.
Also, some Mexican lady with blonde hair (hmmmmmmm, Mexican with blonde hair) that works in the customer service counter is not coupon friendly as well. I wanted to return some items because i thought they were a cheaper price than they really were. Mexican blonde lady made me feel like a theif because i wanted to return something i used a coupon on!!! yeah! like i want to go through the trouble of returning a box of Kotex for .75 cents!!!
BUT THE HEAD MANAGER OF THIS STORE IS SOOOOOOOO NICE! HE IS THE REASON WHY I GO BACK EVERY SINGLE TIME!!! Main manager get’s 5 stars ***** but his employee’s are a different story.