Starbucks

When you come here just remember, this is not a Baskin Robins. Repeat NOT A BASKIN ROBINS. This may sound like a weird thing to say, but let me tell you how I was very misled into believing that it was. It all began when I was told by a friend that they had just put one in. She didn’t know the exact location but told me it was in this general area. (Being from Texas, I love me some Baskin Robins.) So I went to a building that had a logo very similar to Baskin Robins. I thought something was off when there wasn’t 31 flavors, but I decided to ask the cashier if I could get a mint chip cone. He politely told me that they didn’t serve ice cream. I thought he was kidding (what ice cream place doesn’t have ice cream I thought!) so I decided to ask again. He then told me he had no mint chip ice cream, so I asked what other flavors that had (menu is very confusing by the way) he then continued to argue that this «isn’t an ice cream shop», when the manager came and told me that this is a Starbucks not a Baskin Robins I decided to order some coffee instead. The coffee was good and the atmosphere was nice but if you are looking for ice cream don’t come here!

Unlike the two previous reviewers (Cynthia and Whitney) I’ve always had EXCELLENT and FRIENDLY service at this Starbucks location, and as a full-​time mall employee I think my assessment is pretty fair. I’m always surprised and impressed at how the majority of the staff seems to stay upbeat and friendly, regardless of the fact that they are frequently overwhelmed with incredibly long lines full of entitled rude caffeine tweakers looking for their next fix. I would like to caution anyone else reading these reviews to take the previous reviewers’ complaints with a grain of salt.
(Cynthia) It took a whole ten minutes for you to get your frap?! Cry me a river! What would you have done with that extra 10 minutes? Take several hundred selfies of yourself drinking that frap? I’m sure you would have done something super important and life changing with that ten minutes. Sure, there might be some crumbs on the ground, but maybe you should consider that all the employees are working full blast on that venti double-​fattening Frappuccino you just ordered instead of sweeping the floor for your precious feet to walk on. I doubt the floor at your house looks much better. Seriously, it’s a STARBUCKS not a 5 star restaurant! Stop complaining and drink your frap, crybaby.
(Whitney) The world is not out to get you, believe it or not! The employees didn’t conspire to give you the leakiest cup they could find in hopes your pants and day would be ruined. I assume you are a grown up since you’re on the Internet. Why didn’t you walk back to Starbucks, like an adult, and ask for a different cup that didn’t leak? Was writing a review on the Internet the easier solution to that leak?
And are you so perfect that you’ve never complained about your job? I doubt that. The baristas are just unlucky enough to work in a place where every gossipy whiner can hear their conversations. I doubt they would hate their jobs so much if they didn’t have to put up with customers like you. But what I love most about you is that you threw your entire frap away because of a leak. I seriously cringe for you when I think about what you would do if you actually had a serious problem in your life. The baby is crying? Oh, just throw it away. Expensive bill? Oh, just throw that away too! Your car ran out of gas? Throw that piece of crap away! It sounds like you have some personal problems to me:/
Ayways, that’s my two cents. I’ve always had a friendly service and awesome drinks every time I’ve been there, but maybe that’s because I’m not a raging bitter a**hole of a human.

The line was short when I got here but they had 3 workers and it took 10 minutes for my frap. Also, this place is filthy and trashed with crumbs all over the floor. It does not look like they give a crap here. I’m surprised Caribou has not tried to compete with them.

Awful experience here. I waited in a very long line to buy a Frap, while waiting for the drink all the employees were complaining about their job and how much time they had left on their shift. When I finally received my drink, it was watered down and the cup leaked all over my legs as I continued shopping. I threw the whole thing away from frustration. Worst $ 4 spent at Starbucks.