TC’s of Durham

TC, the owner goes above and beyond to make sure his clients are satisfied. I’m a frequent car wash customer, and recently called for a window tinting appointment on my new Lexus. The dealership had misinformed me of the level of tint originally installed, and TC personally verified the existing film, and saved me the cost of a new install by taking my car to a nearby inspection station.
TC’s is the ONLY car wash in Durham that can touch my car, and my go-​to for window tinting.

This place is great. They offer good prices, quick service, and fair quality. I have been a customer for the last three years. I always drive the extra miles to return here.
Trunk cleaning is minus 1 star for me. No matter how many times I ask to specifically have it cleaned, leave it open, or am reassured it will be vacuumed, it’s always left sandy after a beach trip.

I took my Toyota Corolla to TC’s to have it detailed ~ I was totally amazed when I came to pick up my car !!! My car looked like it did in the showroom where I first saw it ! Very wonderful, honest owners and staff. Quite an amazing place ! Very beautiful service, and if I could give them 10 stars I would !
T.C. also explained to me that the paint on white Toyota Corollas doesn’t hold up, that the clear coat wears off, so that was why my car was looking the way it did. Very helpful information that will change the way I car for my car !

I am glad I have same initials as this amazing business! The staff is just great. Only place I go for detailing, car washes and window tinting. They truly care about their clients and it shows. I had my car keyed and they were so helpful in letting me know my options as well as trying and succeeding in fixing it! I can not say enough about the staff and the business! 100% recommend them to everyone. THANK YOU again for your help!

Excellent. I had to have my car windows de-​tinted to comply with state law, and these folks worked quickly and charged reasonably. If I ever have my car windows RE-​tinted, I’m definitely going back to TC’s.

Not only does TC’s do an exceptional job, but the Owner himself works the lines of cars as they pull in.
I arrived on a 90-​plus degree day after having come from a competitor up the road, who told me they couldn’t wax my car that day… after sitting first in line for 25 minutes.
TC’s did the full wash and hand wax in under an hour. The quality of cleaning they did looks more like a detail job than a full service car wash.
I’ll never go back to their competitor, and I’ll happily spread the word about the service at TC’s!

This is my was my first time here. It was an awesome experience. TC himself came to my car and was a very nice man. He helped me choose my services and was not pushy at all. They did an awesome job of cleaning my car. The inside waiting area has snacks (of which you pay for) and a wide array of air fresheners. I will definitely be coming back!

«Excellent service, very good car detailing»
Never had my car detailed before, but after 8 years including many family trips with kids, it needed SOMETHING to clean it out thoroughly. Got a super-​thorough interior detail (including every pocket and under the spare tire) and an exterior wash/​wax for just over $ 200. The car really did look new (except for some scratches in the paint, but they’re big enough that can’t be fixed with wax). The inside finally looked clean all the way down to where the window and dash intersect– the dust that seemed permanently fixed all over the dash was all gone.
TC himself talked me through the process in advance, offered to have my drop off Sunday night so I could pick up their free «loaner car» without disrupting my work schedule, etc. He’s EXTREMELY nice and helpful.
Why 4 stars and not 5? It’s a fair price, but not cheap. Also, one minor weirdness– everything was perfect with the car EXCEPT that there was a fresh piece of melted gum stuck to one of the cleaned floor mats (which were stacked in the back, so I didn’t notice ’til I got home). I think it was new (ie, I don’t remember it there before I took the car in, and it was «extra sticky»). My best guess is it got stuck there as they were stacking the mats in the car, and somehow no one noticed. I only penalize one star because I’m virtually certain that, if I drove back and pointed it out to TC, he’d IMMEDIATELY have had someone clean it thoroughly and would have been extremely apologetic. And it’s a floor mat… it’d probably get one soon enough anyway.
Two things to know: 1) it takes half a day to get the car detailed (though you do get a loaner), and 2) they only do two per day, so if you want this service, you may have to schedule weeks out.
Overall, I’m a fan– would happily go back.

Update: The owner, TC, reached out to me to rectify the problems described in my previous review. After giving this carwash another try, I walked away very pleased. TC not only rewashed and waxed my car, but he also took the time to get to know me. This guy obviously loves his business and customers and cares about quality of service.

Excellent service: On an excruciatingly hot, humid, and busy day, the wash specialists did extra to remove (child-​snack-​induced) stains on my backseat, free of charge. Everybody was friendly and professional.
Excellent timing: With all I asked them to do on my car, they had it out to me, spick and span, in 30 minutes.
Respectable price: For what I got, I didn’t bat an eye.

So I have now had two cars fully detailed and had several other cars washed many times. It is rare to see the owner of a car wash actually out washing the cars himself, but I have never been here when TC was not vacuuming, driving cars through the wash, inspecting end results or in some other fashion working directly with his guys and gals. The waiting area is clean, the workers are polite and helpful, and the environment is pleasant.
Where they really shine is in the product itself. They clean cars really well. If TC isn’t checking himself, his son is out on the line working with the drying guys and maintaining quality control. The two cars that I have had detailed came out looking like brand new. Literally, they look and smell like new. I bought a car from my father-​in-​law that had been used as «the dog car» for years and had all of the matted hair and other disgusting remnants to prove it. TC had the car for two days and the transformation was phenomenal. Don’t get me wrong, it was not cheap, but it improved the car’s value al least five times what is cost to do the detail.
Just my $.02.

Awesome awesome awesome! Atmosphere, CS, professionalism. I’ve been here twice and each visit has proven itself above my expectations. You are in and out with great service that’s visibly prevalent. TC’S is the place to go!

I recently sold my car, and first took it to TC’s to have it detailed. The entire experience was terrific, and most importantly the final result was nothing short of stunning. I barely recognized my car when they were done with it and almost changed my mind about selling it. I’m pretty confident that the fact that it looked as good as new (seriously, you couldn’t tell it had 10 years of wear and tear on it) helped me get a lot more for the car.
Perhaps almost as important as the final result was the personal touch from the staff. The owner, TC, personally dealt with me and made me feel like I was somehow a VIP customer. I guess I wasn’t surprised to see other reviews on this site mention that they got the VIP treatment too, though I was almost hoping I was just special. I never thought I would feel loyalty towards a car-​wash place, but given how nice TC was, I really want his business to do well and will definitely be back.
I will say that I later took my other car for a bare-​bones exterior wash and wasn’t completely blown away like I was with the full detail on the car I sold. It was a decent job and probably just the victim of paling in comparison to the detailing (a full wash with hand polishing, paint touch-​up, and waxing, among other things). But at least as far as the detailing is concerned, it’s worth every penny, and should be considered mandatory if you’re trying to sell your car.

There has never been a time where I have left unsatisfied from this business
The staff is friendly the waiting room is clean in my car always look gorgeous when I leave
There are many options for cleaning services and they’re all priced competitively and very reasonable at that
I drive from the south end of Chapel Hill into Durham every time and I am super please

My car is like new every time I leave here. Efficient and affordable. No complaints. Highly recommended. Thanks for the superb service.

I drove 7 miles from my home seeing so many positive reviews. But after the car wash done I have to say it’s just a average Joe’s work. not a very picture perfect one. There were some dust traces left on exterior which went off when I just rubbed by my hands. Interior, I think my cup holder was overlooked and not cleaned at all. With all other reviews, may be just my expectation was more. Anyways I still recommend this place if it’s anywhere near your home. I don’t see a reason to drive miles to get a car wash done here.

Zero complaints about this place. I’ve only been here once so far, but they thoroughly cleaned the filthy car I brought in even though I only got a basic wash. Prices are pretty good compared to other places down here. I also love that their waiting area is set up like someone’s living room; it’s such a nice way to just hang out while waiting for your car. Bye bye Carolina Car Wash, hello TC’s!

I have to say that I definitely misjudged this place. It was my mistake to see that the rim was not cleaned and not say anything about it. How can I expect them to right a wrong if they don’t know about it?
The owner contacted me in reference to my visit. I must say that he seemed to really care about my experience and wanted me to stop by.
When I stopped by the owner, T.C. Anderson, greeted me and told me to pull the car out back and told me he was going to wash it again. Instead of just cleaning the rim he went above and beyond by vacuuming the car and running it through the car wash. He even took some scratches off the car! He personally worked on the car himself. I couldn’t have asked for more.
He told me if I wasn’t happy with the service I could have said something and they would have fixed it right then and there.
I will definitely be washing my car here again. He makes you feel like family and makes sure you’re satisfied.

Had the opportunity to get tint installed by this team.
Professional work, for a great price.
They threw in a wash on it and the car that showed up was better than when we drove it off the show room floor.
The inside was immaculate, the car smelled great and the outside was impressively clean.
I am pretty anal when it comes to my window’s being cleaned inside and out and hate when you go to other places and the first time the window fogs up, or gets hit by headlights all you see are streaks. Not so here. I’m going to drive the extra 20 minutes out here to bring all my cars, and frankly I don’t care how long it takes, the time and cost are well worth the value that it brings for having a car this immaculate.
These guys offer a great service, at a good price and that is more than enough to have secured me as a customer.

I saw great reviews for this business on Unilocal,so I went to check it out. Chapel Hill seems to have no full service car washes except for the one by Weaver Street, which has numerous terrible reviews.
The service was as good as advertised. It cost a little bit of money, but my car was pretty disgusting, and it was spotless (inside and out) after getting a deluxe wash package. From the free wifi to the preferred customer program, you can tell the manager or owner really cares about making customers happy. I think this is actually a pretty rare quality in businesses.
Side note– They did seem to have a pet bird as the business mascot, which I would advise other business owners to avoid… birds have the gift of flight and putting them in a cage is seen as mean by many animal lovers/​advocates/​customers. They are not domesticated like cats and dogs where they now can’t survive on their own… so inside a cage, inside a business, is really no place for a bird.