Durham Appliance Thrift and Repair

What a great experience! We needed our fridge repaired and it works great now! I left a voicemail and was called back the same day with an appointment set up two days later. He was able to accommodate my schedule and came after work at 6:00 pm. Todd was prompt and came with the necessary part to fix the problem right away.
He was very knowledgeable and spent time explaining everything he was doing and why. Todd even left us with a complimentary fridge thermometer to make sure everything is working correctly. We will definitely use him again and recommend him for appliance repair.

These guys are outstanding. Very honest and reliable. Will do what is best for the customer even if it means they don’t profit highly recommend.

This is a follow up after my GE refrigerator water dispenser stopped working, I called Durham Appliance Thrift and Repair since they repaired other issue to my satisfaction, Ty was able to come out, he had the parts and even called the next day after the repair to be certain all was OK. He was very professional and very knowledgeable about everything!!! He wouldent even take a tip. I wil definitely use them again for any and all appliance repairs, the company is very affordable and recommand them to all my friends… now I just wish they fix cars. lol

Durham Appliance Thrift and Repair did a great job on my father-​in-​law frig. Ty the part owner was great and true to his word great job if you need repairs give them a call

Durham Appliance Thrift is great. I had Ty (who is actually part owner of the company) come out and service my Samsung refrigerator last Friday and could not be more pleased. First of all, working on appliances these days is pretty much computer engineering, but Ty was very knowledgeable and had all sorts of diagnostic equipment. He replaced a faulty sensor on friday that definitely got the fridge working again, but when I noticed it was still not cooling like it should he came over at 10am on a Sunday to do more work on it. We eventually figured out I also needed a new fan motor, which of course he did not charge to replace because it was a follow-​up issue. Also, Ty was a pleasure to chat with when I was in the kitchen but he left me alone when I needed to answer emails and do office work in the room next door.
The initial service charge was fair, but the quality guarantee and customer relations is outstanding. Highly recommended.

I cannot sing the praises of Durham Appliance Thrift and Repair more loudly. My oven died with a locked door during self-​cleaning (never self-​clean, by the way, it’s awful for your oven!). I called Durham Appliance and they came out and fixed what ended up being a pretty complicated issue quickly, efficiently, and inexpensively. The folks who work here also happen to be some of the nicest guys I’ve interacted with in Durham. Do yourself a favor and call them if you’re in need of repair!

I am delighted with the recent service I received from Durham Appliance and Thrift. The work was done in a timely manner at an affordable price. The technician was intelligent, efficient, pleasant, honest, and committed to client satisfaction. I rate this business five star simply because you offer no higher rating! Excellent work and attitude and first-​rate customer service make me a client for life. I recommend them without reservation!