Invidia Salon And Spa

This salon and spa is the perfect place for me to go to get my hair done. It has a gorgeous, calm décor. I’m always greeted immediately when I get there. The receptionist is super-​friendly. My stylist, Melissa, is the owner. She is punctual and professional. She is ok with the silence if I’m not chatty, and great at conversation when I am. I have fine, thin hair and what she has done with it since I started going to her has been great. I finally get compliments on my hair. People in public will ask where I get it done. That never had happened before I started with her. She also takes the time to explain to me how to style it myself, which I have always been terrible at. I trust her completely with my hair, even having several times gone in and said, «Do whatever you want.» Her coloring abilities are crazy-​good. I seriously would recommend her to anyone. My teenaged daughter has had gorgeous cuts and up-​dos there by Melissa and several other stylists. My mom also started going there, and like me, finally has a great style for her thin hair. Long review, I know. I could go on and on. It’s the best salon I’ve tried.

I just moved to the area and found this cute salon right off the freeway. They boast vegan products and the place looks clean and affordable. That’s about where the good news ends. Upon walking in the lady at the front desk ignored me, I am told I look young so this isn’t exactly new for me so I asked her some questions about the salon and its history and services to which she handed me a pamphlet from the counter top and went back to texting on her phone. Regardless of the welcome I made an appointment for later in the week for serval family members and myself. On the day of the appointment I was again ignored. I let the same texting girl know I was there for an appointment to which she nodded and I sat down to wait. My stylist was busy when I got there. I was on time for my appointment btw. 45 minutes later he finishes with the person he was working on when I arrived. In the 45 min I waited no one speaks to me to explain why they are late, to ask if I need anything, he’ll just generally acknowledge my existence. The owner is walking around and playing on the computer during this time and also does not even spare me a glance. My family arrives and my stylist, still ignoring me, proceeds to go into a closet, the door open, and hides so he can check his phone. Needles to say ten minutes later I walked out. When I arrived at another salon in town I found several other customers who reported the same experience as I did. It’s sad because they really are well located to have a booming business.