Steve’s Moped & Bicycle World

Zero star review for this place. Had my power washer for a month and a half and every week I called. they would tell me it’s going to be looked at this week and it never happened. This place is absolutely a joke go somewhere else if you need any service for your equipment

Wish Unilocal allowed for negative star ratings. No words can describe the level of horrible rude service I received here. How they stay in business I have absolutely no clue.

They flat out suck! It all starts at the top with the owner Steve. I have been a motorcycle and auto mechanic for the past 30 yrs and it was obvious that he is a liar for profit. I know enough mechanics to know when I am being lied to. Furthermore, I know when I am being treated like garbage on top of being lied to. Go to second stroke mopeds in Brooklyn or

Can’t give negative stars, but would if I could. Awhile back I dropped off an electric scooter (won on the Seaside boardwalk– can you believe it?) for a simple flat-​fix /​inner tube replacement for both tires. Simple, right?
Apparently not. They quoted what seemed to be a high price, but I didn’t find an alternative place at that point so I gave them the go ahead.
THREE WEEKS LATER they still hadn’t done the job– remember, we are talking about fixing flat tires. At that point, after several phone calls resulting in pretty much «shut him up» replies, I went to reclaim the scooter.
When I did so, I found that they had dropped it, cracking the rear fender. No offer of replacement or cash. Not worth sueing over, so moved on.
I ended up taking it to a bicycle repair shop in Closter, where they repaired it WHILE I WAITED at about one third of Steve’s quote.
Since then my son, an avid biker and owner of street and trail bike as well as ATV’s and others has told me of many horror stories regarding this business.
EEEK, Methinks not is a huge understatement.

The poor review is for repairs — I have no experience with the products they sell.
Brought them the most basic of bike repairs that should have taken no more than 20 minutes. Had to call them days after they promised it would be ready only to get wishy-​washy answers like «maybe today, maybe tomorrow.» Finally got the call that it was ready for pickup and the bicycle was still in the same state of disrepair as when I left it — had to come back again as they scrambled to make things right. Total lack of attention to detail — I will not return here.

Purchased a trek road bike from them I think I paid $ 1200.00 a few years ago.
Needed a rear spoke replaced (black) they quoted me @15.00 I agreed and left the wheel and tire assembly. At pickup it was now $ 55.00 and the spoke was not black but silver the rest are black, justified price increase for straightening wheel.
Two flats later 8 realizethey didnt replace the spoke cover on the inner tire to prevent spoke damage to tube.
Never again.

I know they have a part I seek in stock for an unusual moped. I order this part last June via phone. It’s now the last day of October. I have called many times to find out what is going on. I keep getting the excuse «we are busy with customers and can’t make it to the warehouse.» In September, they misplaced my order slip and wanted to order again. I have been promised a «follow up call» on 5 different occasions, but never received that follow up call. One phone call, I got, «well we are busy, if you don’t want your order I can just cancel it and you can get it elsewhere.» What kind of bullshit is that??? Do they not want money??? Where does my spot in line since F&@#*^%R JUNE take precedence??? I couldn’t ride that bike the whole season cause they have the one part it needs to keep on the road… I’m willing to pay you for parts… you don’t want to pack and ship them. Man, if i was local around this place…