Washington Flyer Airport Dulles

We had a voucher from Lufthansa because they caused us to miss a flight and could only fly us to Dulles instead of Reagan, where we were originally scheduled to land. Our driver got us home (45 miles away) in about an hour during rush hour. He was great and friendly, and I would definitely use again!

I recently took a Washington Flyer Taxi from the Airport to Herndon. I always found that the drivers resent when dropping me in Herndon because of the fact that the destination is so close and they cannot make much money from it. Due to this I have always been generous with tips.
But this time the shocking part was the way driver took my laptop bag and threw it on the floor. When I got out of the taxi I saw my laptop upside down on the road side. The driver was a Indian Singh. Being an Indian myself, I am ashamed of this person’s behavior.

We used this service as it was near the United Baggage claim. There were a number of passengers needing taxis from flights that had just arrived. I was amazed how quickly & efficiently the line moved. Our driver was very nice & we felt very comfortable with him even in rush hour traffic

I fly out of Dulles at least 10 – 15 times a year and most of the time I end up using Washington Flyer as it is less expensive than parking in the garage for my trip.
Since I started using this service I have always had a great experience. I typically call ahead (24 hours) and my taxi is always (literally ALWAYS) at my house 10 – 15 minutes prior to the scheduled time. Since I typically have to get to the airport by 5am I really appreciate this.
Taxi is always clean, and drivers have always been courteous.
I always use Über in DC proper or NYC, however for my trips back and forth to Dulles it is always Wa. Flyer.

I called to make a reservation, only to meet the rudest person on the planet. I didn’t even feel like continuing the conversation to make a reservation. If the company doesn’t want to loose customers, they should fire those rude reservation reps.

So here’s my story: picked up taxi from Dulles. Got a ride back to my office. It ended up being about a 50 minute ride. It was a $ 50 fair. A couple minutes after getting out of the taxi I realized I didn’t have my car keys. I had them in the taxi, so I must have dropped them getting out. I immediately called the taxi company (had receipt). Gave them driver number and cab number. They told me no drivers had been to my location, but they’d find him and have him call me. I call again 20 minutes later and am told the same message. I called 30 minutes later to be told that all valuable items go to airport security. I called airport security and this was news to them. So the end message from the cab company was go s**t in your hat.
I will not use this company again. If you do, be careful, they’re customer service is horrible.
I gave a good tip too.

Updated review: I have used Washington Flyer for this trip and both drivers have been awful.
The first driver tried to take me 5 miles out of the way and blamed traffic (there was none). When I corrected him he got lost, then fought with me about it.
Tonight the driver asks me for directions and then has the gall to ask «you’re sure?» Well, you’re the person I’m paying to take me home so figure it the hell out. He then started cussing at another driver. Also, he was paying such little attention that he kept crossing the double yellow on a dark street. The only reason he noticed was because another car came by laying on its horn.
Sick of using this service and will either drive myself and suck it up for parking or über in the future.

Professional good price rides to the airport

Bottom line: Solid taxi service if you’re traveling to or from Dulles.
Note: I usually drive and park in a long term lot when flying out of Dulles, but for longer trips it’s more cost effective to take a cab.
I’ve ridden Washington Flyer four times in the past year and have had a pleasant experience all four times. When picking me up at home they were at least fifteen minutes early, but had no problem waiting for me. I also never have had to wait to get a cab at the airport on my return.
The cabs are all relatively new and are kept clean. The drivers ask me if I have a preferred route and are unfailingly polite. They also avoid the major issues I have with cabs in DC: drivers talking or texting on phones, the credit card machine being «broken», taking the long-​long way, etc.

Showed up 30 minutes early. When we let our driver know, he was really nice and politely waited for us while we got our things together. Extremely professional, quick & a very comfortable ride. Not a bad price either. I would use them again :)

NEVER SHOWED TO PICK ME UP! I scheduled a 3:15am pickup and called the day prior to confirm. At 3:17am I started to get worried so I called to check the status of the cab and «oh, they are 12 miles away and will probably be about 30 minutes late». I am traveling international so could not wait any longer. Had to drive my car and pay to park and have my wife pickup my car since I am going to be gone for a longer period of time. And they wonder why UBER is taking away all their business. Don’t waste your time because obviously they can’t provide the only service they offer. I would prefer to give them ZERO STARS.

Cyndy’s Bottom Line: Good and reliable taxi service.
Taxis are always clean.
Drivers are courteous.
Will ask you for your preferred route.
On time.

I pretty much rely on über these days when it comes to getting around, but when you get to an airport it’s easiest just to grab a cab. Upon arrival, my driver Mohsen gave me the über experience. He was polite, helped me with my bag, had a clean, climate-​controlled, odor-​free vehicle and let me know that If I’d like more air or for him to roll up his window he’d be happy to oblige. It’s a lack of drivers like this that made me give up on cabs almost completely. He have me his card and I actually kept it! On my way back to the airport I called him up the night before to make plans for the following morning. He called when he was five minutes away and arrived exactly when he said he would. His estimate for getting me to the airport on time was spot on. Will definitely use again!

When leaving the airport i noticed the Flyer had a cracked windshield which didn’t seem to phase the driver… Additionally, i believe i saw a nip of captain in his lunch which occupied the seat next to us. Sadly, i didn’t realize this until after the coach was in motion. So, after taking my life in my hands. i’m alive and the trip was cheap. I guess i got what i paid for?

I have previously used this service 5 other times and haven’t had any complaints. I however recently had a really bad experience. We had a pickup scheduled at 4:45AM from Reston to Dulles. I usually get a call 5 minutes before and this time I got a call 6 minutes past pickup. When we head out by the car 9 minutes later, the first thing he said was that I made him wait 15 minutes. We apologized even though, we were notified late.
When we got into the car, he needed to ask us how to get from the Reston Town Center to the Dulles airport. This is pitiful. Even he didn’t know, he had a GPS on his windshield.
When we got there, he refused to take my Credit card and said since I made him wait he had canceled the call. He asked for 23.50. My girlfriend naively gave him 28 dollars in cash. The rate on the website is 18 dollars.
I suspect he asked for cash cause he wanted to cheat us of money and not have it recorded in the system.
I can no longer recommend this service. I recommend everyone else to switch to Über. The customer service is much better and the app makes cheating you of money impossible.
I wish I could give this service 0 stars.

On a good day you may run into a courteous driver, but quality of service is inconsistent. This is the most expensive option to get to Dulles, and not the quickest if it’s rush hour. We used Wash Flyer Taxi a few times, but have only had one positive experience. This one time, the driver arrived super early (15 minutes early) and kept calling despite our reassurance we’ll be downstairs soon. We planned on being there for the time we booked it. Why else would we specify a pick-​up time? The driver did not speak much English and was rude by calling repeatedly. So impatient.
Cars are clean though. Not always spacious in the trunk if you have a lot of luggage.

I rode in Cab #194 on 4÷28÷2014 from 13:40 to 13:51. When attempting to pay, the driver was very reluctant to take my credit card. He stated that he wanted cash. When I asked if he took Discover, he seemed to be unsure and asked me to look at the stick on the car window. He complained that he waited 3 hours for this ride. Then he showed me 15 credit card receipts he had as if to say that no one would pay him cash. (Contradictory to having had waited 3 hours for this ride!) I asked him why he needed cash and he said he needed gas. Well, asshat, go to the bank like the rest of us. You drive for a living. The whole encounter seemed fishy and quite unprofessional. I expected more from a MWAA endorsed service. I suspect the driver wanted to pocket the money. I should have tipped nothing.

Overall, we were happy with Washington Flyer Taxi. When they picked us up they were on time. The driver both ways was professional and even asked if we wanted to take the toll road or go around it.
For the amount of time we were gone (8 days) it made more sense to take a taxi to the airport verses parking in long term parking. I think it came out close to the same. It was actually really nice doing it. How nice is it to be dropped of at the door with our bags, kids, carseats and strollers so we didn’t have to deal with getting on a shuttle bus to take us to the airport.
Since we are so close to the airport I am sure we will take WFT again for travel to and from the airport especially when we are gone for longer than a couple of days.

My husband and I took a cab from IAD to Woodbridge, VA. It cost about $ 70.
I’ve been in DC cabs, cabs around northern VA, Las Vegas, and New York. None of them was as good as this cab. It was the cleanest I’ve ever seen a cab. The driver was so nice.
Definitely going to use this company again.

Wow. Why all the bad reviews? I must have had a rarely wonderful experience and I hope not to have a bad one in the future! I had a really nice Pakistani taxi driver with Washington Flyer. There was a long line at IAD for a taxi with Washington Flyer, but the line went quickly.
I was handed a brochure prior to getting into the cab. Their brochures quote the cost from IAD to DC (26 miles to 28 miles) from $ 57 to $ 61. My cost from IAD to DC was approximately $ 75 which is inclusive of tip. My driver did not get upset with me when I handed him my credit card. Instead, he said thank you to me after I told him the amount to charge on my card (total including tip). He also wished me a wonderful stay during my time in DC after helping me unload my bags from the trunk. The van that I rode in during the 45 minute trip was smooth and comfortable. I would definitely recommend this taxi service to others.