Walmart Supercenter

I’m giving it 3 stars because it’s clean and pretty organized. However, if you need help with anything good luck. I have not been able to get sufficient help anytime I’ve asked for something, and if you’ve ordered something and need to pick it up give yourself some time. You might be there a while.

Let me start by saying I am not a fan of Walmart. Every store I have ever visited has been crowded, dirty and somewhat disorganized. This new store near my home in South Riding seems to be the exception and I am hoping that will hold true as time passes.
We don’t have a plethora of options out here in the burbs unless you want to make that lovely drive down 50 into Chantilly and Fairfax so even though I would have preferred something other than a chain supercenter, I have to be realistic in thinking about what stores can survive with the cost of leasing and a somewhat remote location. I am happy to have the convenience of Walmart nearby. They carry just about anything you want, are open ²⁴⁄₇ and this is one of the larger locations I have frequented (it’s huge).
The store is clean, the aisles are wide, it’s never too crowded as I have seen in other locations and I have never had to wait long to check out — bonus for them having the self check out lanes. On the rare occasion I have needed help, I will admit that an employee can be hard to find, but when I did find one they were helpful and friendly. While I likely won’t make this a regular stop, it is certainly convenient for last minute needs.

For such a nice looking Wal-​Mart, I was sadly disappointed with the service here. If you need any assistance, good luck finding someone who is willing to help. They will mostly slowly wander around until they find someone else to help you, or tell you to wait, leaving you standing in an aisle for 15 minutes clearly forgotten about (lack of training?). Their photo center is rarely attended, or tended to (out of paper etc.) and will get bends & fingerprints on your photos. The self check out area always seems to have malfunctioning registers.

It’s Walmart.
We just discovered this shopping center and came across Walmart. This is probably one of the bigger Walmart’s in the area, similar to the ones I’ve visited in Kentucky. The aisles are bigger and the store is super neat. It opened recently, so I guess we’ll have to see how organized this place stays after some time. Employees are friendly enough. They have a lot more registers open but the line still moves fairly slow. They have self check out too, which is nice.
This is now the closest Walmart to me, so I’m glad for that. It’s also open 24 hours, which is really convenient. This location isn’t all that packed. For now, there is plenty of room to browse around and go on a late night stroll when nothing else is open.

This is my first review on Unilocal.I’ve never felt the need to write a review of a store even if I had a bad experience, because its not worth my time, however, the experience I had at this store was the worst I’ve ever felt in my entire life.
I made a pickup order from Walmart’s website, which is a terrible website, and it told me it would be a same-​day shipment to a supercenter of my choosing. I wasn’t able to ship it to the Walmart nearest to me so I had to ship it to this location which is an hour away, the email told me the shipment would arrive at around 5:28. At 6:00 I got off work, I called the store numerous times asking about the status of my pickup order but whoever answered the phone kept transferring me to the photo department every time I said the word «Pickup Order», it was unbelievably stupid but I thought by the time I get to the store they should have my shipment. So I get to the store, there’s no one at the pickup area and there’s a customer saying he’s been waiting for like 20 minutes, someone begrudgingly comes over after a few minutes and starts helping us out. This guy obviously had no intention of being helpful, he begins talking to us about miscommunications on the floor and how he’s graciously helping us out of the goodness of his heart, I ask him where my shipment is and he basically can’t give me any information or help whatsoever, he asks me, «Do you think you can remember the number 1−800-walmart?» smugly and I walk away silently because at this point I wanna smack this guy across his face. I call 1−800-walmart, they have some stupid questionnaire in the beginning that took me somewhere else, blah blah blah eventually it takes me 30 minutes to get ahold of customer support. At this point it’s about 7:30, I’ve spent almost a full hour in the store waiting for someone to help and talking to customer care, I cancelled the order because this had already been a catastrophic waste of time and the lady tells me my entire order has been cancelled and I won’t be charged. Fast-​forward to today, I get an email telling me my order has arrived at 7AM and my bank account shows I’ve been charged. At this point I’m livid, I wasted about 2 hours at walmart, got terrible service, lied to over the phone, my shipment wasn’t going to be same-​day from the beginning, and now I’m out of almost $ 200.
I make online orders A LOT, mostly from Amazon, eBay, and Newegg; Walmart is lightyears behind their competitors when it comes to online stuff, and after being in their store it seems like they’re lightyears behind even BEST BUY when it comes to customer service. If you ever need to make a same-​day order, do yourself a favor, avoid Walmart at all costs. (NOTE: I do actually go to the Walmart in Sterling occasionally and I’ve never had a bad experience there, this Walmart seems to be terribly mismanaged).

Upon entering the store I notice how big and clean it is, very nice!
So I’m there with my brother because he’s hosting a bbq with his friends who are all 21 & over. We get to the check out and the employee scans the alcoholic items and he asks my brother for his ID and he proceeds to scan items. Later during the transaction the man points at me and says, «Can I see her ID?» My brother and I look in confusion and ask why he needs my ID.
*I’m not 21, but I wasn’t the one making the purchase. In fact I had a few things of my own that I was buying once my brothers transaction was done.*
And the man says «it’s a store rule». I said «it’s not my transaction.» He said he was going to get the manager to see what he should do. So he and the manager are whispering to each other, which is another problem; the customer should be allowed to hear what the employee and manager are saying about a situation that involves the customer himself. While he talked to his manager, I took my stuff and went to self checkout.
My brother told me when we met up after our transactions that he was told he couldn’t take the alcohol. The fact that his sister was with him shouldn’t affect the ability for him to purchase something he is legally allowed to buy.
We wonder what they would do if a parent brought their child in with them while buying alcohol, would they ask for the child’s ID? Or would they assume that the parent is responsible enough to not give their child alcohol?
Had I not been in that lane my brother would have been «allowed» to buy it. My presence shouldn’t have affected the situation.
I wonder why the man assumed we were friends or related, I had a separate transaction.
Anyways, rant over. I just hope they change their «rules».

Granted that it just opened, but employees are not very friendly and basically give you the «go find it yourself» attitude. They aren’t respectful at all. The Clientele makes me feel out of place. Like in another world.

This is the best you’re going to find when it comes to Walmart. The place is clean and has a bit better inventory than most of their stores. Even after midnight, there were three checkout lanes open. The restrooms were also clean. A+!

been there 4 times already because it’s next to my house. The best part about this place is that it’s brand new! Very clean and it has «just about» everything you need. It doesn’t get super busy because it’s middle of nowhere. However, they don’t have a good seafood section.

I consider myself to be a Walmart whore, so as you can imagine, I was quite happy to see that this location would be opening up so close to me. The closest store used to be the one in chantilly shopping center. (You can read my review on that one to see how I feel about it), but anyway…
This location is nice so far. HUGE, clean, great selection of items, mostly friendly and helpful staff.
My only issue as of now is the checkout process. In the 10 days that it’s been open, I’ve made over 5 trips… and I’ve had an issue at checkout literally every single time. Whether it’s the cashier not knowing what they’re doing, the equipment not cooperating or WHATEVER, the process has never been smooth.
Hopefully, in time, they’ll work out the kinks. Overall I’m super happy this location is finally open.

This Walmart is brand new to the South Riding area. Has nice products for a good price and the store seems very clean. But I had to give it 3 stars almost everyone who works here seems/​acts like they are clueless and have no idea what they are doing. I’ve been here twice already and have not had the best experience. First time was with my parents and it took us around 15 – 20 mins just to sign up for a Walmart card and this was after the cashier scanned everything. He was asking us questions about the Walmart card when he’s the one that works there and should know. Second time I came here the cashier handed my boyfriend the change back when I obviously had my wallet out ready to put the change in it. Not a big deal but I was also the one who paid.
Second time I came here I also went to try the subway inside. WORST SUBWAY EVER. The Indian women who worked there put lettuce on my sub without me even asking. I told her to take the lettuce off because I wanted spinach. She gave me 3 spinach leafs… At that point I was annoyed and had to ask for more of the toppings several times. Was not the best subway visit will not be ordering from the subway inside again.

Pristine, spacious, and so much closer to home. I’m so glad we don’t have to sit in traffic on 50 for quick essentials. It’s nice to see such a diverse ethnic mix of employees and shoppers. I’m not afraid to walk into the bathroom. It’s palatial in size. Not sketchy like most other Walmarts tend to be. I’m a fan.