Valley Home Theater & Automation

I have called few companies to get a bid on home theater system and alarm. VHT was the best, very professional and when I checked Unilocal I knew I was in good hands. Glenn came over and was very easy to talk to. He addressed all my questions and concerns. He did great presentation on the products and how to use them. He explained everything from beginning to the end. I had a lot of questions and he was very patient. I’m not very tech savvy…
The installation went very well. Paul (installer) showed up on time and work began. These people truly care about their customers and it shows in their work.
The cost was very competitive with the other bids I received but the quality was much higher.
We just recently finished our gazebo and backyard so I will be calling Glenn again to come install all outdoor TV’s. They have fully weather proof TV’s that can sit outside. I can’t wait to have everything completed so we can start entertaining again. Ask about the Control 4 automation system and video surveillance. I love mine! I feel very secured and safe. I have cameras all around my house, in living room, front door, kitchen, hallway and street. Everything is being recorded so if there is ever a problem it’s on a video. I have a huge sign outside my house which will probably keep the bad guys away since they can see it has video surveillance system.
I also love everything can be controlled from your iPad. It’s very easy.
Great attention to detail. Superior service. Knowledgeable staff. State of the art equipment. On time. Budget friendly. Professional. Clean.
I will recommend them to all my customers and friends.

I am a horrible customer. I whine and am rarely satisfied. VHT has stuck with me despite my incessant complaining. They installed a sound system inside and outside my home. There have been a few hiccups over the years but Glen and Glen have always patiently put up with me and made things right. As long as they will still have me I will always call VHT!

I called VHT with no real expectations. I left a message which was returned within an hour. Off to a good start. After talking to both Glenn’s (owners), Glenn V came out to our house, listened to what I wanted and put together a comprehensive proposal within a few days. He then emailed it to me and followed up with a personal visit to explain everything and go over the project once more. I felt confident I was going to get exactly what I wanted — whole home automation and Home Theatre install. The guys were awesome from Josh, V & Jason who did most of the pre wiring and set up to Paul who knocked out the finishing touches and both Glenn’s. Super responsive and went with the flow as I changed a few things a long the way. The project was completed a few weeks ago and there are a few things that will need to be tweaked but I have no doubt VHT will be on it and won’t leave me hanging. Glenn V really lets you know you’re an important customer and his follow up is outstanding. I would definitely recommend them unconditionally. VHT did a fantastic job for me.

I had the pleasure of working with Glen D. one of the owners of VHT 8 years ago when I remodeled my kitchen/​great room. I’m not one of the most tech savvy and I was very clear that I wanted a home theater system that was easy to use. Wow, Glen explained everything in detail and he programmed everything in one easy remote. Last year, I hired Glen again for my outdoor kitchen. His attention to detail and craftsmanship is amazing. Three months ago of his techs came out to program my new TV and was on time and very professional.
Nice to see a business that truly cares about customer service.

We used Valley Home Theater for a complete Home Theater install, which included the Control4 home automation system. We couldn’t be happier with the level of service and professionalism exhibited by the team at VHT. Glen was prompt, courteous and took his time explaining the features, benefits and costs involved.
The install was just as great an experience. Paul (install) was timely, neat, knowledgeable and extremely patient with ensuring that we understood the complete operation of our system. He even left his cell number and was readily available for my subsequent ‘rookie’ calls for help. Hats off to these guys — I would recommend them hands down for cost and especially for their 5-​star service!

These guys are great!
I knew of them when I suggested they bid on a security job in my neighborhood in Novato. Glenn VanderBrugge came over spoke before a large crowd of homeowners about the pros and cons of adding a security system, and did his best to assuage the fears of a few. Valley’s bid was considerable below the other major contender and they did a great job, returned a couple of times to tweak the system. I felt they went over and above our agreement. As a result of the system installed, we had two arrests within 30 days of installing the system including one for mail theft!
Good outfit.

I recently had our audio /​video system upgraded including a whole new audio system, new television, video surveillance, security system, wireless internet and the Control 4 automation system.
The staff at VHT are simply amazing! They were extremely helpful and professional from the very start. They have a wealth of knowledge which surpasses other companies I talked to about what I was looking for.
The technicians that completed the installation were extraordinary! They were timely, friendly, very professional and accommodating. This was an involved installation that included wiring between multiple rooms and installation of allot of equipment. The end result was amazing. I could not be happier. You would never know the extent of work that was done. Everything looks as though it was installed when the house was built! We now have a rack of all our audio equipment in a closet — out of the way! And we can control everything from an iPad — including remotely! It is truly amazing.
If you are looking for a professional, honest, dependable, knowledgeable company with allot of integrity — VHT is the company! Sounds like a commercial, but it’s the simple truth.
Jon
Brentwood, CA

I had an existing Control4 system for home theater (audio, video and 4 zones including 1 outdoors).
VHT updated my existing ADT-​style home security system and tied it into Control4, added a front door electronic lock, added 4 cameras, linked in MyQ garage doors and added more alarms and motion sensors.
Now we can remotely monitor and control our home. Great peace of mind.
VHT’s Glenn and Paul were great. Paul even came out a second time to move 1 of the 4 cameras to a different location (without additional installation charges).
These guys are great, I’d use them again in a heart beat and recommend them to friends.

VHT installed our complete audio-​video, wireless and alarm in our home, indoor and out. They have been fantastic in every way, from installation through maintenance, guidance and updating. They are devoted to detail and go to great lengths to make sure our needs are met, no matter how particular — aesthetics included. We highly recommend them — this is a high quality and professional company.

VHT installed an outdoor home theater for us. They installed an indoor system several years ago, so they were an easy choice for us to return to. Their experts helped us with all of the decisions. They worked within our budget and handled any issues with the cabinet guy well. Professional, timely and reasonable. RH

VHT recently installed our home theater and security systems and we could not be happier. Our installation included multiple indoor and outdoor entertainment systems using Control4 and jammed full of the all the latest gadgets my husband could get his hands on.
My husband agonized over every detail of each component to make sure we had the perfect system for our newly remodeled home. Glenn and his staff were extremely knowledgable about their products and spent a good amount of time discovering our needs and desires before recommending and installing our systems. In order to properly hide the components in custom built enclosures they needed to cut into the ceiling and walls. Frankly, after his staff was finished those areas looked better than when they started. Fantastic craftsmanship and attention to detail.
VHT was very patient in teaching me how to use the system initially and have been very timely and diligent in answering our follow up questions. The primary concern of all of their respectful technicians was making sure we were satisfied with the work and equipment. My husband is quite tech savvy and they have gone above and beyond to satisfy his requests for personalization and intricate technical integrations. One of the senior A/​V wizards by the name of Brian went to extremes with multiple visit to tune our systems as we became more familiar with them.
We highly recommend VHT and will definitely be using them again!

Surprised my husband with a new outdoor theater for our 20^th anniversary! Thanks again to Valley Home Theater for making this all happen seamlessly, on time and within my budget! Valley installed a beautiful 55″ Sunbrite television in our gazebo and 6 rock speakers that work really well in our backyard; they blend in nicely with our landscaping that you can’t even see them, and sounds so amazing ~ as if we’re having a party in our backyard! We couldn’t be happier! Thank you Valley for delivering as promised!

VHT has now installed home theatre equipment into both of our houses and we will be calling them for more in the future. Glenn and his team are very knowledgeable and up to date on all the current and future of electronics and home theatre equipment. We are extremely happy with their service and love, love how user friendly all of our home theatre electronics work. There are no visible wires and the RF system is awesome to use. My grandma could work our system without having to learn some complicated system. I would recommend VHT to do do your house any day!

Unbelievable, after 4 years the owner of Valley Home Theater decided to finally call me and apologize for his actions. I thought wow it has taken him 4 years to apologize. I then said to myself OK I’ll listen to his apology. I was utterly shocked that with his apology he also asked if I would remove the negative post. So in reality he really was not apologetic but rather trying to get me to remove my negative post. In the same breath he said if I would remove the negative post they would do some free work for me. I explained to him that I have actually done another 50k of work with my system. I told him there was no way I would ever remove that post and hung up. What they did 4 years ago was scary and wrong. They tried ripping me off and when confronting them in there own shop they got physical with me. The owner wife tried hitting me.
It has been 4 years and I will never forget the way Valley Home Theater treated me. Obviously Unilocal protects the customer and I can only assume my review has made customers be aware. Good luck to all those looking into home automation systems.
I see Glenn V actually commented about the incident that occurred. He is 100% lying. His wife did push and attempted to get physical. We did have a big confrontation. He is also not telling the truth about claiming I was not a customer. I had spent at least 3 to $ 4,000 dollars on a control 4 system strictly for lighting. Glenn partner Glenn Drummond actually did the work. So Glenn V needs to get his facts correct. I decided to add other functions of control 4 and that is when they realized my amp was bad. We were going to use my amp for the music portion. So instead of looking at the big picture Glenn V figured he could attempt to screw me on the amp. I happened to be hands on and called the manufacture on the amp. He is also lying about the fact that he did not know it was under warranty. He specifically said he had called the manufacturer and they told him there was going to be a charge for the amp. That is why I called the amp manufacture. The amp manufacture was Élan. I remember it like it was yesterday. Élan told d me they had notified Valley Home Theater that it would be covered under warranty.

We have been living in the 90’s for a while. Had a 55″ Mitsubishi, 500 pound, haha, «old school» TV in our bedroom and a 42″ downstairs in a custom designed cabinet. We are more about if it works, don’t fix it, however, we had no idea what we were missing out. We found out about VHT from a friend and contacted Glenn (the owner). He came over and was so amazing! Totally knew his stuff and recommended what was completely perfect for us including knowing how to match cabinetry for our downstairs space, which was very difficult to match. We decided to move forward, and his techs that came out Brian and V were 100% helpful and extremely friendly.
We received a call during and after installation from the owner himself to make sure we were satisfied. Our experience with this company was that they definitely go the extra mile in all ways and we could not be happier.
K and M, Martinez, CA

After speaking with a number of companies that do installation, and have access to equipment, I felt Glenn, and VHT had the most knowledge of the products and experience with installations. His team was fast, clean and friendly-​Trustworthy, all things I appropriate when working with vendors.
Some of the concerns I had were with the universal remote control and knowing how it all worked as well as my 7 year old son being able to use the Wii or watch a movie when I wasn’t around. We figured everything out and its been great.
We are going to have Glenn or his Foreman Brian come back out and quote the rest of the house… can’t wait.
I will recommend Glenn and VHT to anyone that asks no hesitation.

I recently decided to upgrade my home theater system. I shopped around and I got three quotes with one being from Best Buy Geek Squad. I decided to go with Valley. I had a Control 4 system put in as well as a new plasma, receiver in-​ceiling speakers and automated blinds. I could not be more happy with the outcome! Great service, quick to respond and the installers were very thorough. i will definitely be going back to Valley as I continue to add components to my Control 4 System.

We had Valley Home Theater (VHT) install a Control 4 music and theater system in our Orinda home in late 2009. Glen had the installation done right before Christmas which was great for us and our holiday plans. Glen was also great in helping us pick speakers we could afford and advising us on where we could save money on the system. He was not cheap, but he was not the most expensive bid we had. We felt that his costs were very reasonable for the amount of work that went into the installation.
Our installer, Paul, was professional and knowledgable. When we’ve had problems figuring the new system out or something got unplugged or when we over loaded our iPod music they have made courtesy service calls every time. I like the fact that they have supported us after the installation during our warranty period. Glen promptly answers emails and one of his technicians comes out immediately.
I would not hesitate to have them install new speakers for us or if we move a whole new system.