Mortensen & Son

Doug and team were excellent in our moving process! We had to reschedule twice on them as closing dates moved and each time there were able to accommodate without a hassle.
The work was done quickly and with excellent results. Not only did we have the carpets cleaned, they also had a way to breath new life into our wood floors with a polish of sorts. Couldn’t believe the results. Highly recommend this local company.

Had a great experience with Mortensen & Son. My floor tile had bits of grout that had crept into the ridges of the tile squares. Vidal and Jose had to had scrape the hardened grout out. They did that, cleaned the tile and resealed the grout. My tile floors look brand new. A week later they cleaned my carpets and they look great! They dried within a couple of hours. Nobody tried to sell me on extra treatments. I got two other bids from «franchises» that were much higher. I was very happy and will use them again in the future.

I’ve never written a review on a service provider but my experience was so powerful I felt compelled to say the following: outstanding everything! I had a carpet emergency and needed help fast. They were able to fit me in that day! They were so nice and so professional and so thorough! My 20 year old carpets looked and felt like new. And my house smells so fresh. Absolutely amazing customer service, amazing product and amazing results. Highly recommend!

I’m a Realtor and use these guys for all my listings. I get rave reviews from my clients for the work they do. Recently, I had them clean carpets and windows at my house. Outstanding job. Always professional.

We’re having out of town guests so it was finally time to have the off-​white couch, loveseat, and chaise professionally cleaned. I called around and got widely varying quotes. The place I was going to go with based on Unilocal reviews gave me a price of $ 25-​$ 30 per foot for furniture. After I scheduled the cleaning, I measured and added it up — 7 foot couch, 6 foot loveseat and an overstuffed 4 foot wide chaise was going to cost me at least $ 425! Yikes, I cancelled. Looked on Unilocal again and saw Mortenson & Son had great reviews also. So, I called and was quoted $ 180. With 5 star reviews and a price less than half of what the other place quoted, I made an appointment. They weren’t the cheapest price I was given, but they were reasonable and sounded very good from the reviews (except for 1 person complaining about the noise from the truck — its a carpet cleaning truck — a vacuum. It’s supposed to sound like that).
Well, Rene and Jose arrived at exactly the time they said they would. They looked at my furniture and smiled. Not a «you have to be joking» smile, but more of «we’re up for this challenge» smile. As I said, my furniture is an off-​white. I have a 4-​year-​old daughter and a 3-​year-​old grandson who visits frequently. There were spill marks and food stains. There were many crayon masterpieces drawn on the side of the chaise, which I knew would never come out. We also have rescue animals — 3 dogs and 3 cats. All of which like to sit on the back of the loveseat and look out the front window like they’re expecting company. So that was particularly dirty. In talking to Jose I realized the furniture would be clean, but the carpet with all its stains would probably look worse, so I had them add that job on for an extra $ 50. They spend time to pre-​treat everything, going over difficult stains and spots several times.
Well, I’m amazed. They just left and the furniture and carpet are spotless. It’s not dry yet, so we’ll see what it looks like later today, but I see no spots at all. And… they got every crayon mark out of the chaise. That, I wasn’t expecting at all. I would definitely use this company again. There was no up-​selling of «special» pre-​treatment sprays like other companies try to talk you into. Their price included everything they needed to do to get my job done beautifully. Thank you!

The guys were on time, very polite and did an amazing job! The presprayed the areas where I knew my pets had urinated on the carpet and all of the smell and stains were completely removed. The house looks and smells great and it has been two weeks! I will use Mortensen & Son for all my carpet cleanings!

Doug is very personable and likable. Him and his worker did a great job and the rugs look new again. They worked hard and were careful with their equipment running through the house. Definitely would use them again.

Got to say they are very good on what they are doing. I have laundry agent spilled on my carpet and they cleaned it very well. They had scheduled me right away and finished the job nicely and quickly. The price is definitely great! I will highly recommend anyone to use it!

Very pleased with the furniture cleaning and polite service. They came on time and even came back when their was an odor problem free of charge. We will definitely be using them again.

The team showed up on time, they were courteous and they did a fantastic job! Very happy!

Let me start with the fact im 38 weeks pregnant and moving… talk about stress. When I saw the condition of the carpets and hardwood floors I was appalled. I knew I could not bring a newborn into the house. I called Doug 8 am Monday morning with plans to move in Wed. At first he was a hesitant as he runs a busy company and it is the middle of June ie moving season. But when he heard my plight he was so kind and understanding about the last min request. He not only accommodated me THAT VERY MONDAY… but he and his crew were fast, professional, and overall outstanding. His customer service and knowledge and honesty. I will only use them in the future!

I had Mortensen & Sons clean my mom’s carpets this week and I must write they are the best I’ve ever experienced!
Let me explain I’m a floor covering retailer in Danville and I referred and have access to many carpet cleaners, but I gave these guys a try and they worked very hard to get my moms carpets so clean that she doesn’t want to walk on them now. I can’t tell you how grateful I am to Doug and his team you made the year for my mom.

I had my carpets cleaned today and couldn’t be happier. We have had our carpets cleaned a few times in the past and Doug and his team did the best job! I will have Doug back to clean my hardwood floors and power wash my driveway.

Doug’s guys are always right on time and do a great job. I particularly like the way they do our stairs, which get the most traffic in our house. The price is reasonable and the results have always been superb.

Great service, I have an area rug that needed to be cleaned. They pick up, they cleaned it and delivered. They where on time and very professional. I will call them again and I recommend them to all my friends.

I have three year old twins. my couches and Dutalier recliner had HAD it. Im reluctant to buy new furniture until they start kindergarten. so I called up. Within a couple days, Vidal came and did and amazing job on both pieces. He sprayed this fresh green tea scent afterwards so the pieces wouldn’t stink of dampness.
As an owner of a small business myself, I want to support local businesses as much as possible. I do not hesitate at all in referring ppl to Mortensen & Son.

I used Mortensen & Son to clean carpets 3 separate times in 3 different residences over the last 2 years. They always did an excellent job. They removed all the stains, got the carpet back looking like new, and are very reasonably priced. They always show up on time and are very professional. If you need carpet cleaned in the Tri-​Valley area, I highly recommend them.

Excellent customer service, very efficient. I highly recommend them. They worked with my schedule, which I very much appreciated.

Their cleaning van is extremely loud and very inconsiderate to all the surrounding neighbors. Hire them if you want to be despised by all your neighbors.

I have used Mortensen & Son for carpet and sofa cleaning along with outdoor cleaning of my patio overhang. The guys that came out were very professional in keeping the house clean as they did their job for cleaning the carpet and the sofas.
The cleaning of the patio overhang was done very carefully as there were many obstacles to be considered in my backyard. They did a fantastic job with the cleaning of and cleaning up of the patio.
I’ve recommended Doug’s services to many friends and they’ve been extremely happy with the work done — from carpet cleaning to window washing to furniture cleaning to grout cleaning to chandelier cleaning and on and on.
Doug is extremely knowledgeable and his products are very safe to family animals.