California Document Preparers

This review is strictly for the DUBLIN California Documents Preparers. I can not speak for the other 2 locations.
I had booked an appointment roughly about 4 weeks out. I had ORIGINALLY spoken with a lady who could not explain to me what was needed to start the prenup process (That really should have been my first red flag). She handed the phone to Sue who explained to me to complete the packet they will send by email and then set an appointment to discuss and prepare the legal document which will take roughly one hour. They emailed me the packet and I have had it complete on my desk. The day before my appointment, I get a voicemail from Sue saying she will not be in office (she alone handles the prenups apparently) but I can come in to get the packet to complete. If I wanted to call Monday and talk to her when she is in office, that is acceptable. I called back confused. I had already completed the packet they had emailed me weeks ago and was ready to come in to get the process started. She stated «well I need the paperwork to prepare the documents. You never spoke with me.» ACTUALLY, I had spoken directly with her AND was never notified to turn in the packet. Also, if she was not going to be in office, then why did I schedule the appointment for that day at all? Anyways, not only was I not offered an apology for the confusion, but was met with a lot of back and forth.
Why would I trust these people to create a legal document for me? Thanks for wasting 4 weeks of my time as I near my wedding.

I would not recommend this place AT ALL! They really screwed up my divorce papers. Now I’m paying for it big time with my ex. I emailed them twice and no response back. Spend the extra money and go elsewhere.

They are wonderful !! Helpful, they listen, and they genuinely want to get the answers you need. They have lawyers with whom they confer so their advice to you is reliable and trustworthy. Val, Tom and Sue are knowledgeable, friendly and really get involved. I have used them for several years and will do so again and again!

Wow super nice service. Called them a couple weeks ago (after being referred by my title company) spoke with Val. She was so helpful and very pleasant to speak to. She emailed the forms I needed and told me what documents to bring in with the forms. After I obtained them I went in and was helped by Tom. He reviewed the forms I filled out, explained how the next step would go. Will have my documents ready by Monday or Tuesday! I am a happy customer. Thanks for making this pretty painless.

I have done multiple deed transfers with Dublin branch Tom is very helpful and very reliable I have used there services for past 2 years and I will continue to do so. Recommended to all.

My experience with Document Preparers was great. Val and Tom were so helpful in guiding me through the process of establishing a living trust and removing my husband off of the deed to our house after he passed away. Everything was explained thoroughly and I couldn’t believe how fast they had all the documents prepared for my signature. I would recommend them to anyone who needs this kind of help.

I visited California document preparers for a few questions after terminating my lawyer. and Sue was very helpful and guided me through some documents that we filled out and filed to the court. she was very helpful and personal which made discussing my divorce with her very easy. i would highly recommend to use this service and Sue knowledge if you are questioning anything about your divorce. .thanx Sue for the help and follow up contact to see how my court date went.