Cornerstone Heating and Air

Can’t say enough good things about this guy! Showed up when he promised, finished an installation someone else botched, redid significant portions the other guy messed up, went above and beyond expectations and still only charged his original estimate. The quality of his work was outstanding and he was very professional! If you need HVAC work in the Dripping Springs area, call this guy with confidence!

Based on this companies previous Unilocal reviews, I scheduled an inspection for an HVAC unit in a home I am purchasing. The appointment was scheduled for yesterday, and the arrival time of the inspector was between 10am-​12pm. Because the home is still occupied by the current owner, I sat in my truck in the driveway. Feeling awkward I called cornerstone to see if they had a better time estimate on their arrival. No one answered the first or the second call, which I assumed meant they were out on the road. At 11:40am A woman answered the phone and sounded clueless about our appointment. She said she would call me back immediately to give me the status of the technician. After not receiving a phone call for another hour, I called back only to get the answering machine again. An incredible 2.5hrs later, she calls me back and asks me if I still want him to come out?! Then she says for what I need done, we have to schedule an appointment but they’re too busy so it wouldn’t be for a least another week. So basically, I made an appointment for nothing and sat in my truck for 3.75hrs for nothing. You lost an opportunity for a long term residential and commercial client by your lack of communication and professionalism.

We have been using Cornerstone Heating/​Air for years now because Billy Morgan is the most straightforward and honest person. How many times have you felt taken advantage of from service people? We have never felt this way with Cornerstone. We use them for both our home and our office. We highly recommend them.

We hired Cornerstone to install a complete system in our cottage. They were prompt, professional and did great work. I would recommend them and will continue to use them in the future.

Apparently to my chagrin the flux capacitor in Back to the Future is not a real device. A capacitor on your A/​C at home is as real as it gets; especially when it goes out or starts to malfunction.
I called Cornerstone based on a family members recommendation for some old fashion troubleshooting when my unit cut out the other day. My appointment was on Wednesday; but Mr. Morgan showed up the same day! He listened to my recap of the problem and spent some time checking it over. All was well and my A/​C was in good condition.
As summer winds down into the mid 90’s; you might as well spend some $$‘s to make sure its gonna keep you cool even thru fall where it might just be 85 degrees. Those dollars I didn’t spend however because he refused to charge me for the checkup. I know Cornerstone will be on my speed dial for all things A/​C in the future.
Thanks for the prompt, friendly, and professional service!