Verizon Wireless – 4G Wireless

This is not a Verizon store but rather a franchise of Verizon and Verizon will not back up any deal you have with the franchisee. Do not trust these people and do not give them your business. They love to bait and switch — do their fast talking to get you to sign up for their 2 years contract to older model phones with promise that you can cancel anytime. Then, you find out that their last generation phone actually cost more than the newer generation ones at other Verizon stores. Yes, I paid $ 649 for a Galaxy Note 4 while the Galaxy Note 5 only costs $ 600 at real Verizon stores. This store won’t even honor their own contract which specifically states that my phone package comes with a case, screen protector and car charger — they won’t give me any of the accessories. When I tried to cancel the contract, they said I have to pay the restocking fee while the contract specifically said that there is no restocking fee if the equipments are returned in original condition with all the original boxes. Yes, I have not even walked out of the store with the phone yet and they make me pay a restocking fee. How ridiculous and unreasonable are these people?
It is unbelievable that I am the first reviewer and they do not have any review prior. I think they had so many bad reviews that they have to start a whole new Unilocal account.