Quality Auto Body Works

Hovig and Steve are a class act. Honest, reasonably priced, and helpful. I would recommend them to anyone. They helped me get an extra $ 1000 for the damages to my car. Do yourself a favor and take your car to them.

After I got in a accident, I was so stressed out. But luckily I found this body shop ! Service is unbeatable, fast and the quality can’t be matched. They fixed my 2015 Mustang, at first I was worried because my car is black but when I picked up my car it looked like my car came from the showroom. It looked better than when I bought it. They went out of their way and detailed it as well. They also fixed it super fast. I would definitely recommend everybody to come here !

Great work at a fair price. The only thing that would have made it better would have been to not need repairs to my car in the first place, but since I did need to repair it, and they did a great job, I couldn’t be more happy giving them a positive review! Hopefully this review helps their business as well!

VERY PROFESSIONAL… BEAUTIFUL RESULTS!!!
I generally do not write reviews much, but I had to say Unilocal was how I found Quality Auto Body Works in the first place. What can I say other than «I am so pleased with the workmanship and the quality of the repairs performed on my 2013 Dodge Durango!
Anyway I can’t even remember the last time I had an accident, at least 25 or more years back. So I am not accustomed to the process, but let me tell you, I did what I always do, I searched out reviews through Unilocal,and looked for a company, in my city, cause I like to keep my business in my community. Searched out Auto Body Shops, and found Quality Auto Body Works, right here in Downtown Downey!
I was glad it was so close, but even more so, ALL of the prior reviews are all positive 5 star reviews. I mean you and I both know that people LOVE to complain, and they will smear your company’s name in the mud online, if you do them dirty. So thus I turned to Unilocal,the biggest of the «Consumer Review Sites» and looked for an Auto Body shop.
Let me first say, Hovig and Steve are the nicest, most courteous people you will ever meet! They never fail to offer me coffee, and are always willing to stop whatever they are doing, answer my questions, made me feel important and right at home! Come to find out, they really do value all their customers!
Since this women backed into my side doors, her insurance company was flipping the bill for everything.
So they took the insurance companies initial estimate, and information, I felt very comfortable leaving my truck in good hands. They contacted the Insurance company, worked out the details, Hovig told me exactly what was required, and I backed him up with the insurance company, made sure they were covering everything… all was well.
Let me tell you, when I initially saw the damage, though it looked minor, it was painful to look at, and tricky to fix. She hit right between both doors! But Hovig and Steve assured me… «No problem, you will not even be able to tell it had ever been damaged.!»
I was blown away when I came to pick up my Durango, wow!!! Smooth, clean lines, doors aligned, beautiful job with the paint and clear coat, you couldn’t even tell it had ever happened. Quality Auto Body Works went the extra mile to keep me happy, used new parts and made sure it looked and felt original. No cheap, quick, get-​it-​in-​and-​out job here.
Very, very nice work. Let me tell you… If you love your vehicle as much as I do, and want your baby in the best hands possible… CALL THESE GUYS!!! They are honest, courteous, knowledgeable and professional. They pride themselves on doing it right the first time, and keeping the customer happy. They called me through the entire process and always communicated any changes or issues.
All I did, was stay on top of the insurance company, worked with the adjuster, and made sure they were paying for EVERYTHING!!! I can tell you I am very confident referring everyone to this company… seriously you will not be disappointed.
Bill R.
Downey, CA

I recently brought my car in to Quality Auto Body for a damaged rear bumper. Hovig and Steve were very helpful and accommodating. They explained what needed to be done to properly replace the damaged part of my Toyota Corolla. I went to a few other repair shops. None of them offered as good a deal or explained the process as succinctly as Quality Auto Body.
They were also very helpful with my car rental situation, making it much easier for me. When the work was completed on my car, I was amazed. Looked like a new car! The part was painted and matched the original color. Thanks, Hovig and Steve, for a great repair experience.

My wife and I brought our black 2013 Lexus RX 350 here after scraping against a yellow pole in a parking garage. The entire passenger side front door was dented and scraped. Knowing how difficult it is to repair a black car, I spent a lot of time researching the best place to get the car repaired. Turns out, Quality Auto Body is not only close to home, affordable, and very friendly but they are also the best body shop I found regardless of distance or price. The owners really know their craft. The Lexus looked incredible. It looked better then it has in a really long time. The repair was impossible to detect even in bright sunlight… and I’m really picky about my cars! God forbid anything happens to the Lexus or my BMW in the future but if it does, Quality Auto Body is the only place I would bring it to.

Hi my name is Ani Barseg and I was referred here by my uncle. I live in Glendale, where there are maybe 10 auto shops on each block from where I live. The shop is about 20 miles from me
A car had ran a red light and I was the lucky one who got hit. My passenger side was completely hit from the the wheel to the trunk. I really needed my car to get ready quick so I can return to
Work which was a 30 minute commute from my house. My uncle swore to only go to quality body works… I laughed and said it was 20 miles away, he only promised me that it will be worth it.
When I arrived I was quickly greated by Steve. I did not wait. He took me to the office and made me feel very comfortable with the work they were going to do. He showed me around the shop and showed me the cars they were working on. I then met Hovik who treated me with coffee and sweets. This place is family owned and the way they treated you was just that. LikE FAMILY.
I stated that I needed a car for work, they even lend me a car and took less than a week to fix!
The price they offered was less than expected
Custumer service was trustworthy, liable, and holistic
The car has been flawless without a problem
They lended me a car to borrow
The shop quickly finished my far and put it a priority
Amazing family
I am so happy with Hovik and Steve. I really regret this business to everyone who is reading. You will not regret it.

GO HERE!!!
It’s very difficult to find best car service.
Honest, fast, clean and very good price. They provide great service and the people work here wonderful
Thank you again !

I don’t normally post reviews. However, I must give credit where credit is due. I got into an ugly accident in my beautiful Camaro. I did some Unilocaling around and found this body shop via Unilocal.I decided to give them a try. From the beginning, my experience in dealing with the owner and his son was nothing short of spectacular. They took care of all the basics. Good customer service: they went the extra mile for me. They called me, gave me updates on my car, they contacted the adjuster from my insurance, they were straightforward, respectful, and it was an overall pleasant experience in dealing with them.
The job in itself (most importantly) was absolutely amazing!!! I must say my car looked better than before the accident. I am honestly very grateful for a job well done, not only have they earned my business for life, but I will be referring them to all my family and friends.

Professional, honest, respectful, fast, & excellent customer service. I couldnt choose a better body shop hovig and steve did an outstanding job on my car and made it look like new. I am very pleased and couldnt thank them enough. I would recommend them to everyone i know. thank you quality auto body works for making my car look like new.

**BMW CERTIFIED ** this is a GREAT family owned business. My brand new BMW 528i was hit in a parking lot (hit and run) the first day I got it :(of course I was very skeptical about where to take it for repairs, being so new. After much research I decided to go with Quality Auto Body Works and I’m so glad I did. They put my mind at ease right away and made me feel like family. They kept me informed of the status and even finished my car sooner than promised. They used all new genuine BMW parts and showed me all the parts they took off my car. The color blended the paint with the surrounding parts. A perfect match! The shop was clean and professional. I highly recommend this shop, they take genuine pride in their work and value their customer. They even told me to bring it back in a month for a complimentary wash and wax! I will try to upload before and after pix

This place is great! I got into an accident and they fixed my car in no time it looks as good as new! They’re amazing and have great customer service!

I took my car into quality auto body works with damage to my front bumper. We decided that they could fix it the next morning. I arrived and they gave me a ride home then called when it was ready only a few hours later and cannot picked me up. The work was perfect and the price was less than I expected. These are very hard-​working guys, very friendly and very professional. I could not be happier.

Hello my name is Rigo Gaxiola and I needed some work done to my Chevy Tahoe and I was referred to 2 other body shops by personal friends but I wanted to get a third opinion/​quote, so I went to this shop due to all the great reviews, and I was completely blown away by the professionalism from beginning to end they met far beyond what I was expecting. They provided me with «Nordstrom Costumer Service»
From the initial quote, to the follow up on the progress to the delivery to the vehicle.
To top it off they quoted me $ 2750 and when it was delivered to my surprise it was only $ 2450!
(At one of the previous shops I was quoted $ 4k)
I will refer all my friends and family there!
Thanks guys, you did a excellent job!

Brought my Prius in due to a recent fender bender. I was referred to Quality Auto Body Works through word of mouth. They were very flexible with availability. The estimate was fair and they even prepped my rear bumper ahead of time so I would not have to wait too long for it to be replaced. Within a few days my part was ready for installation. I came by on a Saturday and had it installed in no time. I must say that it looks perfect and my car looks brand new again. Hovig and Steven did such a great job. They are very friendly and explained the process and answered any questions I had. As a woman it can be intimidating to get an estimate for auto body work and you hope you won’t get ripped off. After meeting Hovig and Steven, I felt very at ease. Overall, it was a great experience. I highly recommend them.

Was referred to quality auto body by a friend. I had ding my door on a parking structure in San Diego, it ruined my trip I couldn’t stop thinking about my door! They day I got back from my vacation I immediately started calling around for referrals. I came across Quality auto body and was given there number. I called n spoke to Steve, he was very professional we schedule a time for me to bring my car in! Within 5 minutes of meeting Steve and Hovig I was very comfortable with them working on my car! So I left them my car and was waiting on my friend to pick me up, well he flaked and Steve without any hesitation offered me a ride home! They estimated my car would be done in 3 days, 2 days later I got a call from Steve, thinking the worst he surprised me n let me know my car was ready for pick up! When I got there I was shocked to see that my car was in perfect condition! I was so happy with the work and professionalism that Quality auto body displayed and I would highly recommend anyone with car needs! Thanks so much Steve and Hovig you guys did a terrific job!!!

Quality auto body works is a family run business and they take a great deal of pride in their service and workmanship. Hovig the owner is very knowledgeable and experienced and has a great reputation with the insurance companies.
I would highly recommend Quality Auto Body works for your car’s health!

I was referred to this body shop by my auto technician and I am extremely pleased with them, my expectations were exceded. Hovig and Steve are the BEST! I was treated excellent from the moment I drove in, Hovig explained in detail the work that would be done and the price was far below what two other shops had quoted me. The work was completed on time and the end cost was exactly as estimated, they go the extra mile so I am enthusiastically recommending this shop. Hovig also kept me updated on the progress of my truck. I highly recommend Quality to anyone, it is worth the drive even if you are out of the area! I’m very satisfied with my vehicle and I am very impressed with the level of professionalism displayed by Hovig and Steve.
Give this body shop a call.

To whom it may concern,
I am tough when it comes to a review. I just do not give them out to make folks feel better about them selves. Or bring more folks to the business of a friend. Nope not here~! Pure honesty~! I am well known for that. It has been my down fall and blessing.
Pics to follow to prove my point.
With my insurance I had the option to go to any shop, did not matter, where or whom. Let’s say I am overly insured have a broker. So I decided to go to some high end shops assigned by my insurance company as their representative. My observation (s).
1. Had to make an appointment, okay that is professional
2. Too busy, too many customers, sit and wait, if they took care of you. They were at warp speed. Rake in the revenues in a hurry kinda speed.
3. Had way to many customers, because of the location they were in and their friend or friends high end insurance companies which keep them busy. Not to mention the estimators and 8 desk clerks to include the office manger.
4. Would not work on my car, because it has been in an accident before. Okay, that’s fine.
5. Could not give me a life time warranty, because of number 4, above. Okay, that is their policy. But refuse my business?
6. If they gave you estimate and where going to do the job. Pics, pics, pics, of your vehicle. To report immediately to your insurance company. In their favor (interest) by their actions and suspicion and estimator being so overly assertive. I am sure the insurance company has to protect them selves as well the collision shop needs to take care of them selves too. But hello? is it a claim or investigation? Not at fault in an accident but at fault at the collision shop?
I can go on for ever. So I said, enough. Let me go to this little dinky shop I always pass around the corner everyday to pick up my business mail. I would like to give a small business owner the opportunity of business. Being one myself. Knowing how it is like to struggle for business. Helping the community.
Immediately, I was greeted professionally, treated like a kings child.
1. Listened to without hesitation, interruption.
2, About a ball park figure estimate was drawn, parts to be definitely replaced, none contractual, they needed to contact my insurance company first for final authorization, cost.
3. Followed up with every step of the process.
4. When my estimator from the insurance company showed up, I was called. For my final estimate. Work order released. Authorization for repair.
5. Showed me, step by step all repairs and parts replaced.
6. Even shown me what paint was going to be used, who manufactured the paint, down to the bare metal and primer. Not to mention the dis assembly and assembly of my vehicle.
7. All actions communicated, follow up, follow up, follow up. And yes companies have time to provide any and all feed back to the customers, at their request. It’s called excellent customer service.
AND yes~! I am a pain~! I need to know everything~!
After interviewing the owner, I found the owner to have various licences, certifications, no other Collision shops had. From various high end manufacturers. As well as seen the training certificates posted in his office.
Mind you the expediency of repair done at a high professional level. I was amazed.
The accident happened in Mexico, ten miles in from the boarder.
Needed my car yesterday, Business car~! Extremely in need. Gas savor~! I am always on the road.
Left well satisfied, no question in my mind.
This is a place to go without any doubt~!!! NO Bogus Review~! Go for your self, inspect the shop, meet the owner. Having the back ground I have Military/​Government/​Communications, Senior AeroSpace special project and Senior buyer. I have the habit of going a little bit in dept. Tad back ground check too. LOL~! Flawless.
Peace out~!
Btw, 10 over all, not a five rating. :)

I had a very pleasant experience here. They kept me up to date through the whole process while my car was being worked on. They’re very friendly and make you feel welcomed. They gave me great advice and have very fair prices. I’d definitely come back in the future if I need auto body work. I highly recommend Quality to anyone in the area. I’m very satisfied with my vehicle.