Walgreens

I don’t know why this Walgreens has such a low rating. I’ve never had anything but pleasant experiences here. Are all you people coming here when you’re sick and ultra-​crabby, then going home and writing negative reviews? Not me. Even when my wife got into a car accident last year and I was a basket case and came here for her painkiller afterwards, was the staff super nice to me.
I’ve found I come here a lot, and almost never check in. I guess it’s because I’m generally on a mission and it just so happens that this is the closest all-​in-​one convenience type store near my house. I could drive a bit further and go to Target, but that’s a hassle, especially on weekends. So I’ve found myself picking up supplies, soda, and even packing tape here.
One thing is consistent, the staff is always friendly and they usually have what I’m looking for. I guess that’s two things. But either way, I like it here and I’ll come back even after all those negative reviews drive away everyone else.

This review is for the pharmacy only. The rest of the Walgreens seems like a typical Walgreens, you know what to expect.
The pharmacy was bad enough for me to actually write a Unilocal review of Walgreens though.
I recently moved from the city and had been using Walgreens pharmacy there with no problem. After moving it seemed easiest to get my medicines at the local 24 hour Walgreens as they had everything on file. When I tried to fill my medicine which I have been taking for years with no problems I had nothing but issues. Rather than trying to call someone and resolve it they told me to come back in a few days and try again, so I did. In a few days still issues so they said, to come back in a few days and try again. Only this time I was totally out of a medicine I need to take daily. When I explained is to them, they did not care at all, and said try again in a few days. I told them instead to cancel my medicine, and called my doctors assistant and had it sent down Ogden to cvs. I filled it there with no problem at all.
I guess I don’t blame them for not being more helpful, as the line is always outrageously long, and they are running around hectically obviously short staffed. I pray this never results in more than bad service such as someone being given the wrong medicines.
If you are about your health, and your time. You should probably use a pharmacy other than this one, there is or ably 30 on this stretch of Ogden alone.

Went to the clinic with ear pain … Was the ONLY person there and still took like 20 minutes for the nurse to call me in and another 30 minutes waiting for the doctor … The doctors room had a horrible smell, the doctor looked like she hasn’t shower in days and her lab coat intead of being white it was yellowish and so dirty it look like she cleaned the floor with it ! Just gross!!!
Same problem with the pharmacy as everybody else … Call your name saying that is ready and as expected NO sorry come back in «10 minutes» !
This Walgreens is a NO NO for me !

Long, long waits for prescriptions. Last time I dropped off a prescription for my daughter and it took almost 2 and a half hours to get it filled. The guy at the counter said that there are 10 people ahead of you so you better make it closer to 3 hours from now because we are short staffed again. So this time I called first and they said about a hour or so. I called Osco and she said we can have it ready in 20 minutes, We now fill everything at Osco in Westmont.

This walgreens is horrible. Prescriptions are never ready when they are supposed to be. Took me 2 hours for them to fill an emergency medication. Multiple inncidents that I was called saying my meds were ready for pick up but when I arrived they said they had no clue what I was talking about and it would be another hour. They have also had issues with giving me the wrong quanity and wrong directions. I’ve never had any issues at any other walgreens. The only reason I use this one is because it is a 24 hour walgreens.

This is without a doubt the most unorganized pharmacy I have ever been to. They never have your prescription even after you get a call from them saying its ready, it never is and you end up going back another day. Auto refill? Its a joke here. I have to re-​do that service every time I pick up my script.

The only reason I am giving this pharmacy 2 stars is because of the ONE pleasant pharmacy employee. The rude employee behind the pharmacy counter working today 9÷14÷2014 was obviously having a bad day. He was clearly upset about the issue they had with their computers and took it out on the customer. He wasn’t directly rude to me, but overhearing the way he spoke to others was hilarious and embarrassing. Working in customer service myself I know that the customer asks some silly questions… but they don’t work there you do… and if you don’t want to answer questions. go work at a gas station. Besides the degrading pharmacist, they called me to tell me that my prescription was ready but then I had to wait another 25 mins… not a big deal to me but why would you call?

Saw my doctor at 6pm and then proceeded to drop off my prescription at 7pm at the closest Walgreens. After waiting in line for 15 minutes, the new counter person asked if I would like to wait, I asked how long. She said the prescription would be ready in 3 hours. Really? Would I like to wait? I said I would go elsewhere. So I went to the local CVS and they filled the prescription under the 15 minutes they said it would take. This is not the first time this has happened at this Walgreens. So I am now making new friends with the pharmacists at CVS. Goodbye Walgreens Pharmacy!

Horrible Service! Wrong vaccination given at Health Care Clinic by Hana A. Malik.
She never even apologized!!! My paperwork clearly had the correct vaccination written on it. They obviously didn’t read it. In addition they submitted the claim to my insurance company for reimbursement. WTH– Insurance Fraud. Please go to another clinic. I don’t want anyone else to suffer with side effects from the wrong vaccination.
I’m also going to start a website with complaints from other people who have received wrong vaccinations from this Walgreen’s. Keep an eye out for the website.

Don’t recommend going her for a prescription. Went Monday, they said come back in an hour. Came back an hour and a half later, waited 15 minutes in the drive up only to be told that it wasn’t ready. They said that they were short staffed??? Went back Tuesday and still 15 minutes in a drive up. Never getting a presto there again, will do CVS

Ignorant staff, and the drive thru line is ALWAYS at least a 10 minute wait for the person ahead of me. If you can’t find someone’s prescription, tell them they have to come inside! This is RIDICULOUS and defeats the purpose of a drive thru!

Walgreens customer service? Where does one begin? Is there such a thing? I have come to experience nothing but consistent poor service at Walgreens and this location is no different.
Specifically the Pharmacy department. Lousy.

After being out of town with a sick child, we chose our old faithful Walgreens to fill a prescription! 2.5 hours later when we show up to pick the prescription up, they hadn’t even taken it off of the voicemail yet! When I went inside to see if they’d sympathize with our dilemma, I was told by the tech, there were 3 in front of me and I’d need to wait another 30 minutes to have it filled! (As she is standing there with our newly written script from the voicemail!)
I love Walgreens and have been a faithful customer! I am so disappointed in this service!

The night clerk is rude and crass. He is rude to all my friends who come in at night. One day he even told me, if you’re not happy call my manager. And sure enough I made him call his manager cuz his lazy self refused to check me out pathetic. Poor Janice… dealing with unhappy pessimistic employees like that. The only reason they get even 3 stars is for the pharmacy always having a kind lady who helps me. Sometimes tho my girlfriends simple script takes hours. With advance notice. Cmon.

It’s a Walgreens. There’s nothing special about this one, nor is there anything terrible. It’s easy to get to and there’s a RedBox outside.

I literally picked up my husband from the hospital down the street, they told me it would be 25 minutes… well, It’s getting close to an hour waiting for a prescription to be filled… this is a terrible place to come IF you want anything from the pharmacy in a timely manner. They burnt me the last time I was here also. I do not recommend this place AT ALL.

I stopped here to fill my prescription of antibiotics after a morning in the emergency room at the Good Sam hospital right down the street. The cashier staff are very unpleasant … the looked at my husband and I like we didn’t belong in their store at 3 am. The pharmacist, however, was extremely pleasant and gave me all the info I needed on my prescription. He even suggested I get a Walgreen card to save on my horribly expensive prescription. He was a wonderful guy! Unless I have to fill a prescription and nothing else, I won’t shop here.

I like this Walgreens because they’re open 24 hours. That means holidays, too, yo! Need some emergency cough syrup on Thanksgiving? Stop here! Need some painkillers on Christmas? Look no further! The store comes complete with super friendly clerks, full stock of walgreens goodies, and it is always very clean.
Downside? I’m not a fan of their Take Care Clinic. Lines are always super long, staff back there isn’t the friendliest, and for some reason it’s not covered by my insurance which is a major bummer. One time I waited two hours to have a TB test read. I mean, seriously?! Someone just needs to look at my freakin’ arm! Here’s the kicker… I was there when there was no wait but they refused to read it 10 minutes before the 48 hour read period was up. Then the clinic was flooded with patients. BOO! Not my favorite Walgreens feature.

Talk about sweet staff! Driving through town to head to a wake, I stopped in to grab a condolence card. It was right after work, so they were fairly busy. I didn’t want to be any later than I was, so I wandered over to the cosmetics department… there’s a register over there, you know? Without hesitation, the employee stopped what she was doing and quickly rang me up. She also took a moment to make pleasant conversation while we completed the transaction. She was so sweet and didn’t even flinch when I interrupted her task to ring me up. This is how it should always be. Thanks sweet Walgreens employee for making my day!

I have no idea why this listing says «CLOSED». I was just in there this morning.
I do want to commend to wonderful employees that assisted me with a special order I had last week. Both AMY & ERIC were outstanding in their delivery of customer service. I hope the management of this Walgreen’s appreciates what great employees they have in these to individuals.
As for the rest of the store, it’s a typical drug store… nothing special.