Digital Doc

These guys were great. They stayed in touch with me and let me knew how things were going every step of the way. Dan was especially very helpful. My only gripe is they kept my computer longer then I hoped, but they didn’t charge any extra beyond the diagnostic cost since my issue was a small one. So thank you for that!

I needed to have my Mac looked over because it was slow. I wanted to avoid expensive costs diagnostics and fixes that I experienced elsewhere. Dan worked on my Mac diligently with impressive detail. It is obvious that he is very experienced. Dan kept me informed about the progress. When he was finished, he explained in detail what he had done. I am very happy with what he was able to do to fix my problem. The Mac is working much more quickly and I no longer see the dreaded spinning wheel. I definitely recommend Digital Doc. I will be using their wonderful services to fix the screen on my iPhone that was shattered when I dropped it on a concrete floor. If you need quick and efficient service, take your PC, computer, Mac, iPhone, etc to Digital Doc.

Tremendous customer service and value. I had a 6 Plus that was absolutely mangled — almost folded 45 degrees in the middle due to being closed in my car door. It had been a long time since I had synced and I had some pictures from Christmas I really wanted to get off the device, but I had recently changed my passcode and couldn’t authenticate due to the screen being destroyed. Apple told me tough luck and their technical «genius» had no further advice. I took the phone back for one last attempt to salvage three months worth of memories. Enter Digital Doc. The guys there were friendly and knowledgeable and had a can-​do attitude. For the $ 30 diagnostic fee, they tried everything they could to get the phone up and running. They actually succeeded in Frankensteining the phone using a borrowed screen to the point I could enter my passcode. I brought my laptop into the shop to try to synch and one of their techs spent about 30 minutes trying different methods to get the phone to stay on, swapping batteries and screens, etc as the device would shut down sporadically.
Unfortunately, the phone was too damaged for my laptop to recognize and soon died completely. They took the phone overnight and continued to try to fix it. I think the main board was just too damaged to salvage, but it certainly wasn’t for lack of effort. In the end all they charged was the $ 30 diagnostic fee.
I’d give them a ⁶⁄₅ if I could. Just awesome.

Excellent customer service. Worked with Joseph. I came in to have a camera phone lense replaced. When I went to pick it up, the camera would not focus. Joseph replaced the camera and provided a high end screen protector with no questions asked. I will definitely bring these guys more business. Thank you!

Absolute lifesavers! I broke my iPhone yesterday and thought it was done for good. I had a friend tell me about Digital Doc so I called them to see what could be done. They fixed my broken screen and replaced my charging port in under an hour. They saved me hundreds of dollars and gave great customer service.