Staples

Meh, I haven’t come here in over five years and I can see why. The staff was really unhelpful. They avoided eye contact though they definitely saw that I needed help. Also, the prices are absurd. I Googled every item I needed and found that Walmart and Amazon sold each for nearly half the cost. It added up to over thirty bucks! While I saw that Staples does price match from a sign facing the entrance on my way out (not from an associate…), I’m just going to ask my friend to order what I need via Prime.

Honestly, this is the closest place that sells school supplies. I go here almost every year but end up having to visit staples in Hanover or even Office Max in the South Bay. The entire store is a mess because of how careless people are. They are always leaving messes around the racks.
There is also little space to push carts, and you always have to wrestle people for supplies due to the lack of them. I was looking for sheet protectors, as simple as that, and I couldn’t find any except for the stupid bounded ones.
This one goes for all Staples, but standard one inch binders are a whopping $ 6 and the durable ones are $ 10. How overpriced is that? I’m a student, not a billionaire.
The staff are pretty helpful, I mean, if you see any roaming around. There really is barely anyone working here.
Checking out takes awhile if an employee is freaking clueless! I had checked out with a woman who had a sassy attitude. She didn’t even greet me or tell me to have a nice day after I had left. I am the one buying your over priced school supplies, at least say something! I think I will stick to Office Max. Definitely still coming back because SOME items are cheaper here than OM, but I think I’m in between the lines.

If you want the bare minimum which is competency in this case, don’t bother coming to this Staples. The people who work in the copy center are NO HELP. I’m very computer and tech savvy, but not when I have BUM equipment to use. I go to customer service so I can get help from a manager, Chris the manager gives me a courtesy card to help me with my project and hurry’s off to do whatever. The courtesy card after all of my aggravation was EMPTY. I walked out before I had a she Hulk moment. The 50 year old african american guy with the hair cut of a 20 year old is the rudest of them ALL.

I had been coming here for my documents to print, including postcards and banners. I liked that I could email projects to the staff directly, answer any questions, and respond so we could all come on the happy product having side.
Well it appears that they changed their protocol, decided not to tell their customers about it, and then argue with them over actually getting the project done. Even calling corporate came up with a 10% off offer and a canned impersonal apology for the experience. Holy shit, three whole dollars off?!
Yeah, I’m going back with my local guy.

Do not ever ship a package here! Just make the extra trip to the post office or ups store, to have it done right…
First, when I came in with my package the employee told me «the weight doesn’t matter, just the size». NOT TRUE! I received it back in the mail for being overweight 2 days later.
When I went back to the store, they had an attitude about the mistake and turns out that it weighed 4 pounds heavier than was allowed with the shipping tag. Obviously they don’t know how to read their own scale or don’t understand how usps shipping works.
I then stood there for 20 minutes while the employee who is in charge of shipping, made photocopies and watched me standing there. He told me twice, to «wait a minute» and I did, but after a full 20 minutes standing there I told them I was going to the post office.
Bottom line, if you value your package and want it shipped on time, DO NOT go here.

Staples management needs to keep an eye on lack of staff at this store. It’s not good.
I gave one star because it wouldn’t let me leave no stars.

It is nerve wracking to get out of the parking lot with people whipping off the Expressway.

I’m not down on Staples. But this one bites it. Slow staff (waited in line at the print shop for about 20 minutes with only ONE person at the register in front of me) and then at the print station the computer froze up on me… but it didn’t freeze up the $$ meter, haha.
Listen. I’m a professional. I’m not trying to do all of my clients’ print work at Staples. I generally use a real printer, like Sophwell. But sometimes all you need is 1 – 2 print outs and it just makes more sense to use a Staples or an OfficeMax or whatever. The quality is what it is… it’s digital output so it’s not going to be 4-​color process quality. But if your quality isn’t going to be great, maybe step it up with the customer service and give me a reason to come back?
Just sayin’…

I went in, spoke to two associates, got just what I needed. Both were very helpful. In and out with what I needed. And quickly.

The staff here are awesome and always willing to help. I absolutely love supplies lol

Is there any place in Boston that you can park at and make a ton of color copies or color prints? No really, I’m asking. Because any time I need a TON of color copies or printouts, we have to make the drive to Staples.
It’s not all that clean or friendly, but I will say that on my last visit the copy center gentleman said he was completely backed up and it might be next day service. After a little coercing, he said 8:00pm. When I came back for said printouts, I noticed my MS Word file on my Mac didn’t match up to his MS Word file on his PC after he made 25 color copies of this five page document. He let me come behind the counter and fix the issue and printed them all back up at no extra charge for the formatting issue.
It’s an A-​OK place until I find someone much closer to have my office needs met.

This store was great! I was very disappointed in several other office supply stores, and my hope was running out.
However, this Staples — located right off of 93 — restored my faith. I easily found what I was looking for, and the associate who rang me up was upbeat and friendly. She informed me abou the Staples rewards program — and she pointed out a survey on my receipt about my shopping experience. I was very pleased with the service and the cleanliness of the store.

Okay, I think that perhaps the management at Staples took a peek at the Unilocal reviews and improved the service, at least at the Copy Center. I’ve found the service to be helpful, friendly, funny (particularly when people try to while out – um, HOW soon do you need that copy job?), and prompt. I frequent this place for office supplies and have stopped by the Copy Center numerous times as well. When the system was down, preventing the self-​service machines to work, the young woman working the desk ran them for me, no wait. When I wanted to order the free business cards, they patiently explained how to order them on the computer, then called me a day in advance to tell me the system was down and that my cards would be an additional day. Overall, I’ve always been happy with the service and my stuff.

Wow this Staples could quite possibly have been the most annoying shopping experience of my life. I doubt that but its recent and therefor feels like it. I was trying to buy a glass topped desk. It was displayed and when I asked if I could buy it, they said they were out and they refused to sell me the floor model. I asked if there was a close location that had it and they said they should have one in Braintree but I wasn’t going to race over there if someone had bought that one and they just hadn’t updated the computer I asked them to call and find out if they had the desk and if they could hold it and that took so long that even if they did have it we wouldn’t have made it anyways. it took the manager about 45 minutes to get involved and freak out. After waiting for almost an hour it turned out they had one in the back the whole time. I wanted to burn the place down!!!

Stay away from the Copy Center at this Staples if you know whats best for you and your company. The first time I went here to order a «RECEIVED» stamp. We went over the spelling of the company name and exactly what would appear on the stamp 3 times. When I got the stamp back to the office I noticed that «received» was spelt wrong. Now this might seem like just a small mistake and well, mistakes happen, BUT in this case it took about an hour just to get someone to understand what it is I was looking for and to then to actually place an order was like pulling teeth. I did go back to order company letter head and presentation folders just this past month, yes it’s been a month already, because I was desperate. So I’ll spare you all the horrid stories that errupted in the 3 week back and forth phone calls that it took to place a small order. In short, I will not waste my time and energy here again.

In regards to the Printing Center I found the service poor and the staff mediocre at best. A print job that consisted of making 15 (at about 10 sheets/​copy) copies of a PowerPoint presentation took over an hour. And it the staff was extremely uncommunicative about the progress of the job.
I will avoid going back her at all cost, I would have just done my self for $ 5 instead of $ 34, particularly if I knew it was going to take that long.
Avoid this joint until the management takes action improve customer service in the printing department to at least average levels.