Press Xpress

I stopped by yesterday after being away overseas. I have been a customer for a long time and I’m disappointed to drop this terrible review because I was a regular and fan of this place., but I won’t be back here.
The last few months I noticed a decline in the quality of their product. I had to return my work pants in five different occasions due to multiple reasons, mostly for having a double edge. Only one time they were a bit dirty. Needless to say, but this was unacceptable to me. The staff was always great about it, they apologize for the oversights and kept the pants to re-​accomplish the job. The first two times was okay, but it was becoming irritating the regularity of these oversights. Anyway, I stopped yesterday (Wednesday) after serving overseas for 45 days. I was dropping 3 pants, but one was needed the next day (Thursday) by 6pm. They refused to do it, stating all pants could be done by next Monday. Really? 5 days to do 1 pant that was needed the next day? I understand they don’t do the clothes on premise, but when you charge over $ 5.00 to dry clean each pant, I would think they could do this service from one day to another, especially for a regular customer like me. BTW; they have done the 24 hr service for me many times before.
Lastly; I don’t consider myself a big spender here, but between the wife and myself we spent roughly $ 15 per week x 4 weeks = $ 60×12 months = $ 720 per year. Again, I’m sure other customers spend more, but businesses strive based on return customers. and I was certainly one of them… who by the way referred many others to this business. Time to find another place to drop my hard earned money. Wish them good luck.

Rip off. $ 22 to change a zipper. I’m never coming here again. I hate businesses who take advantage of their customers.

Kind. Courteous. Blazer alterations exceeded expectations. Will return.