Edda’s Cake Designs

I have just read some of the most recent reviews. I’m sorry for those customers who had bad experiences, but I’ve been to this location and their previous location in Coral Gables and I have always been satisfied by their quality and service.
I highly recommend calling ahead to see when the cupcakes are rolled out as they do sell out quickly.
Their cakes at the Publix grocery store are good too.
I do hope they will expand to either Midtown or Brickell.

I never write reviews unless I am really disappointed with an experience and today was one of those days. My mom, fiancé and I walked into Eddas and waited a few minutes to be acknowledged for a cake tasting appointment. Customer service was horrible and they just gave us a platter of small cakes and told us the flavor names were on the containers, gave us a binder of cake pictures that were included in our venue package and left with no explanation of pricing upgrades. No explanation of pairings, no personal consultation, just plain horrible! To top it off, the cakes were all dry, hard and stale. It tasted like they have been out for a while. I don’t recommend this vendor for any brides to be. I’m taking my business to Ana Paz. AmaZing customer service and AMAZING, MOIST cakes!

After lunch at the Patacon down the street my husband asked me to pick him up something sweet, so I pulled in for a little treat.
There was a tasting going on for a bride and the line was short (3 people Infront of me) but the wait was long! When you walk in you notice that the place is very dark, cold, and run down. I used to LOVE Edda’s cakes back in the day…
I ordered a cookies and crème cupcake for my husband and cake toasts for my mother in law. It made me curious why the cake toasts are pre packaged, but in the display case with the ‘fresh’ cakes… SO you know I had to ask. I asked the girl behind the counter if the cakes we see in the grocery store were baked in individual branches or if they had some manufacturing facility. I was saddened by the response… «Oh yes… We have a factory in Miami and all the cakes are shipped to the bakery. We just decorate them.»
So there you have it… If you ordered cakes from Edda’s they are not fresh baked cakes. Sad news today…

My cake looked beautiful and tasted AMAZING! We went with the guava to be a little different and it was a big hit. Special thanks to Eddas for customizing a combination of two cake photos to meet my needs.

Be careful when you order cupcakes from here. I ordered different variety of cupcakes and all were dry, taste staled and old. Just plain nasty. They need to do a better job and stop selling expired cupcakes.

One of my absolute favorite cakes designs and taste for the last 10 years!
Their cake designs are a clean cut, elegant and what you envision when you order the cake.
The rum with chocolate frosting is my favorite flavor.
Great customer service.

This place was recommended by my friends because of its very tasty cupcakes and affordable cakes. They also offer custom cakes so this place would be the best place to order the cake for my nephew. That kid loves batman so I am thinking of ordering a cake like batman. Called Edda, she gave me a lot of option and a lot of things to choose from for the cake. We made a deal and she made the batman cake. That was really smooth and easy deal, Edda was really kind on letting me choose any kind of
The cake came at the day of the birthday, my nephew was very happy of the cake. its really delicious. Great work edda.

Delicious and fresh cakes with the best creamcheese frosting on the planet. The guava cupcake is to die for. Stop by and treat yourself to one.

The service is horrible at this location!!! The staff is rude and disrespectful to customers. I’ve had bad experiences here in the past but I thought they were just one off incidents. I keep returning because this location is close to my office. No more… I’ve finally learned my lesson today.
I spent 45 minutes waiting yesterday to place a simple birthday cake order. Nothing fancy but I wanted them to add some decorations to the top and pay for it in advance so it would be ready for the time I requested it be ready. No big deal. I waited and placed my order as planned.
So I arrive today to pick the cake and the girl behind the counter could find my order in her system but not my cake. Then I suddenly see her pull an undecorated cake from the display so I asked her «are you sure that’s my order, I asked for additional decorations» and she said «yes I going to do it now». My response was «Amazing!!!» She goes off to decorate it and comes back 10 minutes later with something that looks like a 5 year old did it. Then proceeds to give me attitude as she hands me the cake.
Call me crazy but why would the person who helped me yesterday assure me it would be ready on time? I hope the snot nosed girl at the counter gets what’s coming to her for disrespecting customers. All I can say is she should be thankful my boss was in the car and I had to stay composed.
It’s time to write off this place!!! I’m willing to drive farther for a place that appreciates my business. Good riddance!

Omfg best rum cake i have ever tasted and you can even buy it by the slice

Love this location! The staff is friendly and helpful. Have been twice for two «To Go» cakes and they have been speedy with service and choices. Love their cakes and will definitely keep going for future cakes!

Cake Designs by Edda is a hit or miss. I had a red velvet cupcake from here and it was mediocre. Very dry and it tasted old. But by the same token, I;ve had cake balls from here that have been AMAZING. Probably the best cake balls i’ve ever had. very moist and so delicious.
The service is also a Hit or Miss. The first time I went the young lady at the register was very patient and very helpful, the second time, there was another young lady at the register and she seemed to be in a hurry and did not want to answer questions about the cake balls.

good quality moist vanilla cakes with a hint of rum. the cake frosting is delicious and doesn’t give one that sweet lockjaw. the penmanship issue in earlier reviews is an issue, but that’s why i only buy bday cakes. no one cares about that stuff when they are turning a year older. they just want the cake and it is some good cake!

I don’t know what happened to the quality of their guava cupcakes, last time I had one was in 2005, I had one yesterday and it was terrible I was so disappointed. The cake was dry, the cake did not taste like guava, it tasted like cardboard, and the cake used to be pinkish in color because of the guava paste that was used in the batter, it was a light brown color. I could not believe how they have gone down in quality. The cream cheese frosting didn’t even taste the same! What happened? This makes me sad. Cake design used to make the best ever guava cake with creamcheese frosting. It now taste like cardboard.
I had heard from 2 or 3 people that their rum cakes weren’t that good anymore, but I cant say because I haven’t had one lately, but I can tell you the guava cupcake is crap now.
I wasn’t surprised reading the other negative reviews.
Edda, if you’re reading this… what happened???

I ordered a wedding cake from them. I thought it would be beautiful and I picked out an amazing design.
When I saw my cake at the wedding I almost started crying. half of the layers never got decorated and where just plain white.
Then, when I called to tell them about it and find out what happened the manager said well «sometimes people like it that way», I had her read me back my order description and she agreed it was not what I had asked for, but she said all she could do is refund me $ 100 of my $ 1,000 cake. What horrible customer service and disgusting standards to send an unfinished cake to a wedding and not even care. I will never use them again adn I will make sure my friends and family know how unprofessional this business is.

I had both my bridal shower and wedding cake made at this bakery and in both occasions the look and taste was outstanding. The design was exactly how I had ordered and the delivery was done on time and without any problems. This is the exact service someone expects on major events like these. I have purchased cakes at this location for bdays and have always had great costumer service.