Best Western Hotel & Suites

My husband and I have stayed here twice and did not have any of the problems that are explained in previous reviews. We stayed on the second floor and the first floor. Both times were on the weekend. It was quiet. We enjoyed the indoor pool and jacuzzi. The breakfast had a full layout. The coffee was not great, but not awful, either. He staff was very friendly and accommodating.

All I have heard are doors slamming and ice makers… and it’s midnight. It took 30min to check-​in and this was with no wait… just the process I guess. I would bypass this place…

We booked this place hastily in the middle of the night before, after I realized that I screwed up the date at the hotel I’d originally reserved, which now had no rooms. What a mistake, and a costly one. Dickinson is an expensive town because of the oil and energy companies in the area, and even the crappiest place is 2 – 3 times more than normal.
The hotel consists of the building and a small parking lot. The only grounds are the two feet of rocks surrounding the hotel, with some plants mixed in with a thousand cigarette butts and other assorted garbage. I was glad the door opened automatically — the class of people staying here generally were the Great Unwashed. If we hadn’t had a reservation that was too late to cancel without forfeiting the whole $ 150, we would have left and kept driving.
The entire first floor reeked of chlorine, since the pool is right in the middle, just behind the center stairway. This helped to keep the floor wet, as kids (and maybe adults) dripped their way from the pool to their rooms.
Our room was poorly lit, the bed was too hard, and the lighting not bright enough either in the bedroom or the bath.
Breakfast was the skimpiest of all 10 hotels we stayed at on this road trip, and the coffee was light brown dishwater. At night the coffee machine wasn’t working, though it was supposed to be.
About the only good thing I can say about this overpriced miserable excuse for a hotel was that Brittney at the front desk was very friendly, helpful, and as accommodating as she could be with what there was to work with.
We stayed in Kearney because I was afraid that we wouldn’t have hotels to choose from between there and Billings. I was wrong. We should have kept driving.