Teeth 4 Kids Children Dentistry

We had a terrific first visit with Dr. Ashley for my 11-year-old’s teeth cleaning. The office manager had reviewed our insurance and paperwork ahead of time, LiLY is the most VIP, She is very professional and loved with all, so we were all prepared and ready to go — I appreciated that. Everyone in the office was friendly and professional, and the Dr. Ashley and the hygienist were detailed and thorough. They had a perfect balance of being kid-​friendly without being over-​the-​top, which I liked. And most importantly, the dental care my son received was excellent. Thank goodness we found this place! Their staff is nice the play area is the best, children don’t want to come home after being there. I highly recommend this place for anyone with small children or children in general

Friendly and professional staff in Dr. Chu’s office. Very pleasant each time my kids visit. Highly recommend !!

Lily, you knew this review was coming!
We came in for our kids’ 6-​month checkup and cleaning. We asked to have Dr. Ashley clean our kids’ teeth like we usually do. While Dr. Ashley was cleaning my daughter’s teeth, Lily, the office assistant, walked by and just glared at me. Then she gave me a dirty look before she walked on. Gosh, who does that?! Especially a senior citizen and someone who is in a customer service position! At that point, I didn’t know why she was so angry. A few minutes later, she called me aside under the pretenses of scheduling my kids’ next appointment. That is when she unleashed her furor over our asking Dr. Ashley to clean my kids’ teeth. She said that they are still short staffed with only the three of them and how dare I ask for Dr. Ashley when they are so busy and that Dr. Ashley was trying to squeeze in patients before she goes to Hawaii for vacation. Lily also said that she will flag my kids’ account because they are older now and require more time to have their teeth cleaned and also because we wanted Dr. Ashley to clean their teeth instead of the dental assistant. Wow! She made me feel like I committed a crime by the condescending tone that she used and her demeanor. I was in a state of shock and didn’t say anything at that time.
After our first visit to Dr. Ashley a few years back, I wrote the most glowing review for her office and told everyone we knew about Teeth 4 Kids. That Unilocal review garnered 57 people finding it useful… per Unilocal.Not only that but I also referred family, neighbors, friends and parents from my kids’ school to her office. Now, I very much regret doing that. Ever since that first visit, every time we’d come into their dental office, we would witness or overhear Lily being curt to people on the phone and sometimes in person. She needs to be trained (or retrained) in customer service or let go because it’s a shame that she is the face of Teeth 4 Kids when she is not nice to patients. Another thing is… she always look overwhelmed too. When we would go up to the counter to ask her a question, we could tell that she is overwhelmed and she always complain that they need to hire more people because they are short staffed. She told us that they don’t accept new patients anymore and that they are too busy. That’s nice but she still needs to treat current patients with respect and niceness if they want to retain us. It’s been a few weeks since our visit and I am still upset about the mistreatment that we had received from Lily.

Finally decided to leave a review after our third visit.
Our original impression: wonderful kids friendly facility. State of the art equipment. Friendly staff and doctor. Reasonable wait time. Glad we discovered them.
Reason I decided to leave a review after most recent visit. Daughter, age 6, went in for cavity filling at 1pm. Everything went smoothly and we were satisfied as usual. Received a missed call at 7:30pm from doctor office so I was puzzled as to why the doctor office would be calling so late after work hours. I called back and Dr. Chou answered and told us that she was simply checking to make sure my daughter was ok. I’m impressed and appreciative of her attentiveness and thoughtfulness. Highly recommend!

Came here for the first time today with my 3 year old and had a wonderful experience!!! From start to finish the staff was very friendly and helpful. There are plenty of things to keep the kids entertained while we wait, also the exam chairs have TVs for the kids to watch while they get their teeth cleaned or having an exam. It was very clean, organized and completely made for kids. The doctor was very professional, friendly and helped with any questions we had about teeth and hygiene. My daughter is definitely looking forward to coming back in six months for her next cleaning!

Absolutely love this place! Can’t get better than hearing your daughter telling you that she enjoys going to the dentist after each visit! Staffs are nice and Dr. Ashley spend enough time to make sure she answers all your questions. After the checkup, our kids get to pick a toy! We always don’t have to wait for long to see Dr. Ashley. What a pleasant experience! Kids will love this place!

Second time here with my two year old on April 26^th. The first time I came everything was wonderful from beginning to end and the service was quick. Second time around Dr and dental assistants were all great but I had a hick up with the front desk.
When I first arrived Lily was on the phone and helping a client, so I wrote my name on the list of patients and waited in the lobby. I needed to let Lily know I had an update to my insurance but since she was busy I figured I would go up to her when she was done.
I guess her client had a more complex issue that she took her back into the office, leaving the front desk with nobody available. Still I wasn’t complaining about anything I figured I would just wait my turn. About 25 minutes later the dentist assistant calls me in to begin my appointment so I never had a chance to talk to Lily about the insurance.
During the appointment everything went well and Dr Chou was wonderful as always and gave me great advice to follow for my daughter. When leaving Lily was back in the front desk so I then informed her of the insurance. Her first response was «why didn’t you tell me when you got here» — so I said because you were busy and helping someone else and then you took her to the back — to which she replied «no I was here». I left it alone because it wasn’t worth my time to escalate since she looked overwhelmed with all the work. This is the only reason I’m not giving 5 start.
Yes I will keep coming back because what’s important to me is the treatment for my daughter. Business just needs to be a bit more empathetic in these kind of situations. I understand busy happens, but its not your patients fault. Anyway, she said she would take a photocopy of my insurance card and take care of it the next day. I can tell Lily is normally very nice, but I must have caught her on a bad day.

Absolutely love this place! I’ve never seen an office as fun as theirs. The staff is very welcoming and inviting they truly make you feel like your visiting friends. They are excellent with the kids. My kids love coming here and are always excited when I tell them when we’re going. The dentist is very personable and respectful to both parents and the kids. The office was very fast about getting forms sent back and even followed up regarding requested documents. My husband and I joke that we want to go here too :)

W.o.W this place is awesome. Office is so beautifully done for kids, clean toys, clean play room. The staff is super friendly especially Lilly who goes the extra mile to make you feel comfortable. She rocks. The doctor is is sweet and comforts the children and the
son is difficult but she never gave up trying to comfort my son. They took my daughters also without an appt which was super cool. Thank you everyone for the fabulous work. We found our new kids dentist

I can not compliment this establishment more as they are top notch! The doctor is very sweet and caring for her patients, she has a gentle touch, even when speaking with the parents. The heart and soul of this place though is Lilly, the office manager. Man O man she impressed me and my wife. She was extremely patient with me and my wife as we explore our options and appointments. This lady will keep us bringing back our children for more times to come. Thank you again for making us feel so welcomed.

Atmosphere and ambiance is 2^nd to none. I took my 19 month son here for his first check up. He enjoyed the play area where they had foam blocks, play table, bouncy animals, and a honeycomb maze/​stairs. This establishment really goes above and beyond to make children comfortable.
Dr. Ashley was professional, bright, and caring. She provided good tips for dental health for my son.
After his exam was done he was offer a prize. I wish I had a dentist like this when I was a kid.

Dr Ashley Chou and her staff are amazing. They’re very attentive, kind, and understanding with all the kids. This was my daughters second visit here, and this time she had to get her two front top teeth extracted and a couple cavities filled. The staff was very patient and explained the procedures thoroughly so we knew what to expect.
The office is very clean and kid friendly. Actually their office is like a mini Playground for the kids. They have everything from books, to kitchen sets, toys, gaming system, and even a maze! I am surprised to how much they have put into this office to make it seem very friendly and comfortable for kids. My 3 year old daughter loves this new dentist to the point where she says «I’m not scare of the dentist anymore mama, I’m only scare of Doctor now» lol
I would highly recommend this dental office to anyone looking for a dentist to take their kids to without having to worry. Dr Ashley Chou does a awesome job and is gentle with the kids. The front desk staff is also very welcoming and nice, especially Lily. She explained the cost and after care to me and was very helpful in answering all my questions regarding insurance. I think we found our dentist that I will be bringing my daughter to from now on, and our lil bundle of joy that is on its way to Dr Chou.

This place is great. So glad I found this place here on Unilocal!Due to all the great reviews I came and I was so glad I did! They are great with kids. The waiting room is so cute and fun! The most kid friendly dentist I’ve ever been to! So great here I even referred my nephew! I would recommend this place for any parent! ME AND MY FAM LOVE TEETH 4 kids

If We Were Able To Put 100 Stars On Here. I Would Def. Put All Those Stars… They’ve Def Earned Them. I’ve Been Bringing My Son Here Since Early In The Year. & From The Very First Consultation I Had There With Them. They Were All Very Nice. Polite.& Professional… My Son Had To Get Crowns Done.& I Was Afraid Of The Procedure Since He Is Only Two. He Had To Be Put To Sleep. But They Were So Sweet.& Explained To Me Everything. So Well. That I Had No Doubt My Son Would Be In Great Hands. & That Includes The Anesthesiologist. He Was Very Professional… & Kind. Everything Came Out Well. & Now He’s Teeth Are Wonderful… Today We Went For A Cleaning For My Son.& Of Course He Was Crying Since He’s Two. But They Have So Much Patience.& Tolerance. & They Deal With Children Every Day. It’s Amazing How Good They Are To All The Kids. I Recommend This Place 100% There Is No Other Dentist In The World I Would Take My Kids Too… But Here… & The Facility Is Always Spotless Clean.& It’s A Such A Friendly Inviting Kid Environment… Whatever Holiday Or Season Were In. They Have It Decorated As So. Like Today When We Went Since Halloween Is Near They Had It Decorated With Halloween Stuff. & They Also Have This Bee Hive Like Play Thing. Where Kids Can Go Inside & Climb Stairs & Play. They Have So Many Toys. & Even A Big Tv Playing Disney Movies … It’s A Magical Place For Kids. To Have Fun.& Get Their Teeth Done.

:) its really helpful knowing Dr. Chou will take your complaint seriously. She is the most caring doctor that will do above and beyond rather than just taking care of kids’ teeth

Truly an awesome place for children as they meet their dental visit milestones!
We all know most kids are SCARED AS HECK when it comes to white coat people looking into their mouths with gigantic tools and then all the whirring and drilling noises start…
Well, Teeth4kids is the exact opposite of that with colorful pastel walls, a «playground» smack dab when you enter complete with a honeycomb crawl space, tons of random toys, a mini kitchen, and much more to go around for every kid. Even their receptionist area is decked out with décor… it even made ME happy! :)
We were self pay so the cost was $ 67 for a dental exam, xrays, and cleaning. My kid was quickly whisked into the cute froggie xray chair and a happy face «armor» placed on top of her. She didn’t even flinch when they put those terrible xray squares into her mouth (those are usually uncomfortable). There were SOOO MANY DETAILS she didn’t pay attention to the negatives. Next we went to the exam room with mini chairs equiped with mini flat screens playing kid movies. ours was playing the LEGO movie. Again, DETAILS!!! The window sills had dancing flowers, and on the floor there was a mushroom patch. Cleaning was a cinch… they let her touch the bristles to prep her and allowed her to choose a flavor «vanilla or chocolate». SMART. I was relieved when they found no cavities yet, but recommended continued flossing. When we finished, they let her choose a toy from the freebie bin and she got an awesome grow-​a-​turtle.
I never knew a dental visit could be so easy with such a young child. I wish I had dental offices like this, because then I probably wouldn’t have any cavities! The employees from the front desk, to the assistants, and the dentist herself are wonderful with kids and know how to work with them to decrease their nervousness.
Ps: Make sure when you go, avoid peak times…3−4pm because it got crazy when we came out…

This place is like disneyland for pediatric dentistry happy place for kids! Staff are friendly, my daughter enjoys every visit. The place is neat very organized and super kid friendly

Details details details. Great experience for me AND my son. Will be back with my 2yr old daughter! Dr. Chou is excellent and so is her office manager Lily!’

I took my baby here for the first time because she had fell and one of her front bottom teeth felt wiggly. I was so scared, but luckily the Doctor was very pleasant and reassured me on all of my concerns.
The exam was relatively quick. The office is very clean! Most of all the office is «kid friendly» I know it’s a kids dentist office so it should be! But this place is exciting! The office is full of colorful walls. A book corner, toys, and a big wall maze type thing! Of course each get to choose a price at the end. My baby chose the princess kaleidoscope :) I definitely recommend this office & will be continuing to take my children here!

Tooth? Teeth? Kids?
Me and my wife have been looking for a pediatric dentist like Dr. Ashley Chou. Somebody who can understand both the parent and our kids. After reading the history of Dr. Ashley, no doubt she’s really good, been to UCLA then USC. wow…
Regarding the place, it is so nice. it is build for kid’s interests.
If only i can give more star, i will.