Gateway Limousine

had a good experience with gateway limo, our driver was early and gave great service. The limo itself was nothing special but you get what you pay for. For the price I would say it was a good choice. The only negative was the speakers in the limo sounded shitty other than that it was a good time

Finally got a call back, and while still unsatisfied, I appreciate the company attempting to resolve this issue. They’ve agreed to refund 5% of the 10% charge from using a different credit card than the deposit was booked on. The driver said that he had told us there would be a charge to use a different card, but that he didn’t know what it would be. I don’t remember this, nor do any of the other 3 girls that were listening to him.
Moral of the story, the limo gets you point a to point b. Not a wonderful limo experience, but good enough. MEMORIZE THE CONFIRMATION EMAIL. Seriously, it’s long, but make sure you read it the whole way through. Instead of instructing their drivers to know information about their credit card charges, they insist you should know better.
Use this service at your own risk. But if you do, definitely understand all the hidden ways they can charge you after the fact.

This was the first time I used a party bus for homecoming and it was a positive experience for all of my friends, we were promptly picked up on time, there were drinks ready for us, the bus was clean and fun, and we got to our destinations on time. Having to leave certain valuable items on the bus as we couldn’t take them with us, was not a worry because we found nothing missing after our absence. I would recommend Gateway limousines for similar events.

I was so excited to go to this party over the weekend, especially since we were all getting shuttled in by a limo. Turns out the Limo Driver drove off after collecting a cash payment BEFORE her paid hours of duty were done! She left before all the guests, including myself, arrived so many of us were left stranded.
The party hosts informed me that not only did Gateway Limo take the in-​full + tip cash payment, but they also charged their credit card an additional $ 100 the following Monday without consent or even reason.
PLUS I heard from the guests that did get shuttled-​in that the limo was disgusting and falling apart.
After some research, I found many complaints against this business ripping people off in similar ways. WATCH OUT UnilocalERS!

Ok, all my guests was waitting outside of Club 19 in St Regis. What’s missing ?
There is no H2 … I called back to driver but no one pick up. My planner was very rush to find where eactly driver was. Finally my H2 is here. No married sign, no red carpet, no flowers outside of h2 even i booked wedding package.
The craziest thing is that driver wants me to take out my credit card and sign in front of all the guests !!! St Regis all now know this company and will never recommend any wedding couples again.
Rude, unprepared, no timing, no contact, driver totally unprofessional looking, no greeting, nothing, even there is no space for any luggage in the trunk. All trash !!! .
Everyone is shock !!. Thank you.
St Regis asked me what’s that company and record their information.
Amazing chinese owned limo company.