DoubleTree Suites by Hilton – Fort Shelby

Still a cool place to stay. They changed the menu in the bar so I am not that wild about the new menu but not bad.

I loved it and the manager helped me with my issue. I’ll definitely stay here again

I love the royal treatment here at Double Tree. Keera Akins was very pleasant and friendly during my stay here. I was always greeted with a welcome smile. Will definitely come back again for the next property investment.

If I was staying for business or a baseball, football, or hockey game, this would get three stars, at best, for what it is. For leisure, I hate myself every time I have to book this place when the Westin is full and holiday rates go up yet somehow a room is always available here. Got me again Hilton. Keep the cookie and buy some wine bottle openers so I don’t have to hear from the ‘Care Line’ that I need to come downstairs to open a bottle of wine because you only have one opener for the entire hotel. Weak.

It’s a doubletree so it does the job. The food is decent and the location is accommodating for work and personal purposes. Getting a cookie upon check in is pretty sweet.

When the highlight of your stay is that warm delicious cookie that all doubletrees supply you with, it’s not saying much.
My stay wasn’t bad, and the amenities were quite nice, it just wasn’t wonderful.
We arrived Friday afternoon, and were told about the $ 25 dollar valet. Which didn’t make much sense to me. Seeing how there is a much cheaper parking lot right next door, that you can park and take out yourself. And I’m not exaggerating, it’s two connected to the building, right next to it.
The room was nice and had a pull out sofa bed and a super plush bed. When I hit that bed later that night I was out. Sure, I had a lot to drink, but I can usually toss and turn. Here I was snugged away in dreamland.
I realized when I was upstairs that one of the remotes were missing. I mentioned it when I came back in, and they told me they’d send someone right up. They never did. It wasn’t until I got back that night when I called the front desk and they finally sent someone back up to give us another remote.
The hotel looked beautiful. Nice décor. The place looked new. It was able to accommodate lots of people, most of which seemed like they were there for the Tigers game like us. The hotel is less expensive than some of the other hotels, more centered in the downtown area. I enjoyed my time at the downtown doubletree, it makes for a good option. Just make sure you have your remotes.

We have stayed at this location twice. Once for a Tigers game and then for the Kenny Chesney concert last week. Both times we were extremely pleased with our stay. The staff are friendly. The rooms are huge and clean. The Valet staff are efficient and the best thing is the cookie they give you. Warm, gooey and delicious.
The suites are very roomy. They offer a desk, love seat, TV, refrigerator, Microwave and coffee maker.
The bathroom is spacious and comes with a tub, and shower as well as very nice soaps, and shampoos.
The bed is firm and comfortable and the bedroom offers an additional TV.
They have a great bar, restaurant and Starbucks coffee shop.
It’s in a nice location and is extremely close to the Joe, COBO Center, the People Mover, Channel 4 and a plethora of restaurants.

The place was neat. The staff was very nice. I only had one day when room service was not as great as it could’ve been. The morning buffet in the restaurant was excellent. The room service staff was very very nice. The room service food was not great.

Great location and comfortable spacious rooms! However, I was very disappointed with the front desk staff, minus one person, and the restaurant was ridiculously SLOW!

Not cheap. The service was excellent. We valet parked our car — $ 28.00. The room was very nice compared to what we usually can afford. We splurged this time.
Starbucks in the hotel. The hotel is downtown and close to everything.
We opened our window as the room was at 68 degrees when we walked in. There is a TV in the sitting area and also in the bedroom. The sofa had that sickly sweet air freshener smell.
I stayed here in 1971 when I got my physical for the Marine Corps. It was quite different this time a round. Duh.
Can’t afford this luxury very often. It’s a definite step up from the usual «Inn».

I’ve stayed here a handful of times when coming to the Detroit Electronic Music Festival (now called Movement). We typically stay in a 2 room suite which is the same price as a regular room at other hotels. The room can comfortably sleep 6 with the pull out couch — which is actually quite comfortable for a pull out. Having the 2 rooms is awesome in case some people want to sleep while others are still up in the living room.
The staff always friendly, and you get warm cookies when you check in. Often times early check-​in is available, but if not they will hold your bags.
The breakfast buffet is really good. They will give you to go containers if you are in a rush! The bar side isn’t as good though — overpriced and INCREDIBLY slow every time I have eaten there.
Last time the room had a weird smell, but other than that I have had no issues with the rooms.

I didn’t know what to expect and was pleasantly surprised. Our room was spacious and clean. Starbucks in the lobby was handy. I do wish they had a little shop for amenities.
Best perk was the shuttle to take us around town.

The suite we got was spacious and extremely clean. We reserved the 2 bedroom suite but Of course the Hilton gave away our room even though we had made reservation 5 days before. We checked in around 6:30. The front desk guy showed no concerned and his response was «we are busy and first come first serve». Even though we made a reservation? He replied, «yes»! However I contacted Hilton through social media explained to them what happened and the room was free.
The breakfast came with our room. It was typical hotel breakfast: eggs, juice, bacon, French toast, cereal. It was ok.
The warm chocolate chip cookies were good.

Everytime I come to downtown Detroit I come to the Double Tree. Good rooms, service, and the bar is first rate.

My boyfriend and I stayed for Tigers Opening Day weekend, and the hotel itself was very nice, but the service overall was BAD.
The good: super quick wi-​fi, nicely deocrated room, warm cookies upon arrival, lobby and elevator areas clean, room clean upon arrival. There is a mini fridge you can actually USE! The windows actually OPEN a few inches. The building itself is beautiful. The Round Bar has good beer on tap, but the food is way overpriced for what it is.
So for the bad-​The in room movie service did not work. We called the front desk but it wasn’t able to be fixed. One of the telephones did not work. We also did not have our room cleaned during the stay. Worst –was the valet-​it took 40 minutes to get our vehicle. We called the front desk and they said 20 minutes. We waited 30 before the staff realized no one had gone for the vehicle-​then they asked me to find my keys. For 27.50 a night to park, this was really disappointing. Especially for Opening Day weekend of Tigers season! Definitley won’t be back, nor would I reccommend this hotel to anyone because of the poor service. Housekeeping also banged on the door the day of checkout before 8 AM in the morning. Very poor service, again, for such a nice facility the level of service is a big letdown.
Update: I sent a letter to their management explaining our stay. They wrote back about a month later and apologized and offered me a coupon for a free nights stay with free parking. It’s now June, I have not seen anything in the mail from them.

We were actually visiting friends at the apartments. The apartments are very nice inside. They have a great view and in room laundry. It comes with valet too which is a favorite of mine since parking downtown is a pain. They also give you free cookies even if you are not in the hotel part!

Nice hotel in an up-​and-​coming part of Detroit. Parking can be a little sketchy unless you valet but you can find street parking (park at your own risk though). The hotel’s bar and restaurant is very good if you’re dining in. Boyfriend and I ordered room service, just appetizers and wine, and it took an hour for our food and wine to arrive. Other than that the hotel is nice and the staff very accommodating. The rooms have been redone and are all suites with a separate sleeping and living room area.

I stayed here during my first (and most recent) stay in Detroit since it offered a central downtown location at a reasonable price (I paid about 120 $ per night, before taxes). The DoubleTree is right by some public transit, including a bus that can potentially take you to/​from the airport during certain times of the day, and the Fort Cass PeopleMover station. There’s a few restaurants nearby (but not many) so if you want to eat, you’ll likely have to walk, cab, or PeopleMover it.
The hotel provides complimentary WiFi and chocolate chip cookie, and as a Hilton Gold member I was provided breakfast buffet vouchers. I can’t attest to the buffet as I used my vouchers on the grab-​and-​go option at their café instead, which was decent. One of the perks of this particular hotel is that they offer a free on-​demand shuttle service within a 2 – 3 mile radius of the hotel. I took the shuttle service to the DIA, so it was nice since I didn’t have to walk there. The drivers can also pick you up and drop you off to another location if need be.
The DoubleTree chain typically has very spacious rooms, and here they are suites style with separate living and sleeping areas, which is nice. I didn’t score an upgrade here (not sure why) but I was still content with my room since it was very spacious for me as one person. The bath amenities are from CrabTree & Evelyn, which smell great.
Okay so enough about the good things… One of the things that bothered me was my bath towels seemed a bit dirty since they had old blood stains. Granted I’m sure they’ve been cleaned and bleached many times, but seeing the stains kind of grossed me out. I called housekeeping and asked for new towels, which were delivered to me promptly.
Overall this hotel provides many great services at a reasonable price in a central/​convenient location. Even with the blood stain mishap, the DoubleTree was an overall above average experience.

I liked this location because you are able to book corner suite rooms for the same amount of points as a normal room. During the second weekend in July, I was able to book a room for two nights for 30,000 points/​night. Located right next to the Detroit Free Press, not far from where Detroit City FC plays at Cass Technical High School, and extremely close to the tunnel to Canada, the hotel location worked for us. You will need to rent a car though, and valet parking costs $ 25/​night with in and out privileges (Sheraton Times Square NYC was $ 50/​night, no in and out privileges).
Hilton Diamond members receive a free, full breakfast and free wifi, which is nice. I really liked the suite which has a separate living room, bathroom, and bedroom. I liked how the bathroom is actually separate from the bedroom, not a part of the bedroom (like Residence Inns or Hyatt Houses). There was ample seating available, and if you have a third person, a third person could sleep on the pullout sofabed.
Would I book here again? Probably. Customer service at the front desk was good, and the service at breakfast was decent enough. Sometimes they ran out of things for breakfast, but items will be re-​supplied within ten minutes or less. Nothing bad happened during our stay, but nothing absolutely outstanding happened here either. Not bad!

LOCATION: On Lafayette near 1^st street. There aren’t really any restaurants or stores close by. There’s a small gas station across the street and a dive bar around the corner. There’s a nice deli (open for lunch) a couple of blocks away. The Fort/​Cass people mover is about a block away. There are a lot more food options on Woodward, which is about a 10 minute walk. It’s a little creepy at night when there’s no one else around on the way there except maybe a bum.
INSIDE THE HOTEL:
–BearClaw coffee shop in the lobby that is opened until 4pm. Besides beverages, they sell oatmeal, granola bars, prepackaged sandwiches, salads, parfait, bagels, and pastries. There’s also a tiny section of medicine and toiletries, which is nice since the hotel doesn’t have a gift shop. I was hoping they might carry contact lens solution, but they don’t.
–Round Bar — The food here is pretty good and «happy hour» is excellent. Happy hour is M-​F 5p-​7p, $ 3 draft, $ 4 house wine, $ 5 cocktails and appetizers (chicken wings, potato skins, sliders, zucchini sticks, and chicken quesadilla). There’s also a sushi menu, but the stuff I’ve tried weren’t good at all.
–Fin and Porter Restaurant — This is where breakfast is served and is right across from the Round Bar. I tried having dinner here once, but they said they don’t do dinner every day, so I never ate here.
ROOMS: Most are suites (separated living room area), but some are regular non-​suites rooms. Some rooms have a fridge and a microwave while others don’t.
PARKING: There is no self-​parking, only valet for $ 23/​day. There’s a parking right next door that charges $ 10 for parking.
If you have gold status or above at Hilton, then they will give you a breakfast voucher good for breakfast in their restaurant. I asked for mine to go and they gave me a container to put stuff in. The staff here are very nice and friendly. The selection is decent — oatmeal, fruit, bagel, pastries, cereal, yogurt, sausage/​bacon, and eggs.