Bob Maxey Ford

I nearly totaled my 2012 Ford Focus SE when I rear-​ended a full-​sized pick-​up truck on Orchard Lake Road in late November. Body Shop Manager Tom Allen was terrific about keeping me informed about the timeline for and status of the many repairs needed, and my car looked terrific when it was finished.

My wife and I found had just left a fundraiser for a church in Detroit when we discovered we had picked up a piece of steel and the tire on our brand new Ford Explorer was hissing loudly.
In a panic, we tried to think of where we may find some kind of tire service on a Saturday afternoon in downtown Detroit and decided to take our chances on making it to Michigan Ave. with our fingers crossed.
Imagine our sheer delight as we drove down Jefferson and remembered Bob Maxey was not only right here, but open!
We pulled in and explained the tire situation and were pulled in immediately and the tire was plugged. We were done and going home within 20 minutes at no charge.
Customer service is alive and well at Bob Maxey Ford.

I’ve gone to this dealership multiple times for service on my Sable. Their always extremely accommodating and knowledgeable about my vehicle. I went in for an oil change last week and had a meeting that prevented me from being back at the dealership before it’s closing. They worked it out and dropped my vehicle off to me at my house. And my car has been running perfectly since. Great service!

I had an excellent experience from start to finish. Mark O’Bryant my sales person was great. Got me in the car I wanted at the price I wanted! Very knowledgable and experienced! Referred my brother to him and he also could not have asked for more! Will definitely be a returning customer!

My salesman, Eddie Geha, has always been accommodating when I need anything. My most recent service experience was with Art Miller. He was extremely pleasant. I’ve never had a bad experience with Bob Maxey Ford. I would definitely send all my friends and family to become a part of the Bob Maxey Family

OK… So here’s the story: As soon as I saw few pics and videos of the Ford Fusion 2013, I was soooo much excited about it!!! I think this car is one of the most beautiful and stylish vehicle in the Ford line up until today (I see Lincoln coming up too!!!). I made up my mind and tried to convince myself that I would def. go for it. So what’s next? Well. You start searching for dealers, I inquired close to 6 dealers and ended up purchasing my new ride from this place. Why not other dealers??? Well, many reasons: compared to other dealers their sales dept. closely understood my financial situation, walked me through a variety of options in order to lower my EMI, which features I could rule out from the vehicle, provided me with minimum APR and on top of that the way they approach their customers is the key which I liked the most: respectful, very kind and polite attitude (It’s CRITICAL for me, I dislike people who don’t know the meaning of respect). I know this place is in Detroit (my fav. city) (so you might be a lil afraid to check out) but believe me give them a try and who knows you might end up being their new customer…
P.S: They deal with new Ford and other pre-​owned vehicles too!