Pros: friendly staff, free parking Cons: slow service, inconsistent food We came to Addison Eatery on Woodward just south of Mack on Sunday, June 28, 2015 for brunch, just after 1:00pm. The place was not, by any means, busy, but we had to wait a couple minutes while they re-set the dining room. After a few minutes we were seated. Our party consisted of four adults, and two toddlers who had skipped their naps. It took about 5 minutes for the waitress to greet us and take our drink orders. It took another 10 minutes for our drinks(coffees and orange juices) to come out. The ambience is nice, with exposed brick walls, high ceiling, and huge windows, hardwood floors throughout. They have free parking in a lot behind the building. I ordered the Nutella French Toast, my wife ordered the Addison burger, and we ordered the Addison breakfast for the kids. My sister had Nutella French Toast also, and brother-in-law had the Addison burger… So, this part is going to sound bad, but it really was not that bad: The food took FOR-EV-VER to come out. Forever. And to top it off(or not top it off), our coffees were never refilled. Usually this would be the type of service that would justifiably garner a bad review. However, that is not the case today, my friends. For some reason nobody let this bother them. It may have been a combination of the company we were with, the beautiful weather, and the overall friendliness of the entire staff, but the conversations kept flowing, the sun kept shining, and the nap-less kids were good. Finally the food arrived. The kids breakfast was perfect: eggs perfectly scrambled, bacon was thick and crispy, toast perfectly toasted. The Nutella French Toast was not as described on the menu. The description says something about peanut butter and freshly sliced bananas, but there was no peanut butter, there were no banana slices. Most importantly, the Nutella was present. The toast itself was thick and fluffy, good consistency throughout, and tasted fine, just no «wow» factor. The burgers, both ordered medium, came out well-done. However, the meat was flavorful and the runny egg added extra goodness. On our way out the hostess/manager gave us a stack of cards that are good for 10% off our next visit. I realize it sounds bad, but our overall experience was really not that bad. The staff was very friendly, everyone from the hostess to the waitress to the bus boy, etc. were all welcoming and conversational. The food could have been prepared with more care but had good flavor. With that said, I most likely will not go back to the Addison Eatery. I think the restaurant arena is extremely competitive, especially now in Detroit and in order to be successful as a restaurant your game needs to be 100% on point. I think service needs to be at a faster, steadier pace. I think the staff needs to work as one fluid team as opposed to individual parts. I think consistency in food is the most important aspect to a consumer. With all other factors being the same, if the food had come out perfectly this would have been a 4+ star review. At this point there are a ton of new restaurants within a short distance I would rather try.
Nina M.
Classificação do local: 1 Detroit, MI
Excited to visit a new local spot and left saddened by the overall experience. I purchased a discounted voucher try them in hopes of liking it and returning. I called ahead of time to see if reservations were needed. The hours are actually shortened to closing at 5pm and the menu is less than 10 items(the website has an amazing menu that is not valid). I told her I had a voucher and would it be honored for dinner since they closed at 5pm. The hostess spoke to a manager and I was told yes with a reservation taken. Bad: House fans used to cool the building. It was hot and we sat near an open door. I wasn’t to keen to the open doors as it sits on a side street near Woodward. The server came over after roughly 10 minutes or so and took our order. I let her know I had a voucher and she proceeded to take it and show her manager from my phone. Well then it turned into 15+ minutes to be told that they weren’t accepting it and gave 3 different excuses. The last one included that they had changed management recently and weren’t doing dinner service. I had even suggested charging me dinner prices. My party was hungry and at that point it didn’t matter. I ended up paying for the entire bill and they offered a discount on the meal. The voucher wasn’t used and it took 45 minutes for us to get served dinner with only 2 other groups dining. Good: The décor is decent and the bathroom layout was nice. The food was good. Most of us had the Addison Burger, which came with bacon, a sunny side egg, caramelized onions, a stuffed burger, and veggies. My burger some how was missing the sauce, but the buttery brioche was still flavorful. I opted for scrambled egg on my sandwich, but it still was not all the way cooked. My family had the shrimp and grits, which was enough to feed 2 people. I also ordered chicken and waffles. An order comes with whole wings and a waffle for $ 11. The plain waffle went well with the seasoned chicken wings. I tasted the red velvet waffle also, but preferred the plain one. We ordered french toast, but they got the order wrong and didn’t bring it out. Growth: Addison Eatery has potential and is in a prime location in Midtown/Downtown area. However it seems to be coming through some growing pains. It can be better with a few adjustments: –central cooling system functionality corrected. –communication amongst staff needs to be better(hostess/server/management should be on the same page). –wait time is currently excessive(took to long for food and it was dead). I don’t know if I will return anytime soon as first impressions are important.
Kim M.
Classificação do local: 5 Wyoming, MI
Addison eatery is outstanding. Laid back atmosphere and great food. Addison burger was amazing, and all the food is fresh! Classy environment! Great addition to Detroit!
Dave H.
Classificação do local: 1 Charter Township of Clinton, MI
Went to breakfast on 5÷16÷2015 and had one of the worst dining experiences of recent memory. We arrived at ~10:30AM and were seated immediately, that was the only good part of the experience. The place was not packed and we saw approximately 15 patrons sitting at their tables. 30 mins went by and we did not see our waiter, at that time we have to get up, walk to the nearest employee and ask for him\her to please send someone to our table because we were ready to order. Coffee was ordered, it was only half full and there was lipstick on the rim it was clearly visible on a white cup. The carafe of water was over-filled with ice, it barely filled up the 4 glasses we had and we had to constantly ask for water & coffee to be refilled, it was never brought to us unless we asked. 11:15AM is when we finally got our order into the kitchen. 2 Waffes, Corn Beef and Hash and French Toast was the order from the table. It was approximately 11:45 by the time we received our food(not after almost receiving the wrong food from another table). Keep in mind this is 1:15Mins after we were seated. My girlfriend and I ordered the Red Velvet Waffle and the Corn Beef and Hash. The waffle was made well but that’s all that it was, a waffle with some whipped cream on top with powered sugar\cocoa power sprinkled, it was not worth the $ 10. The Corn Beef and Hash was very poorly made. There was so much oil used in the cooking process that it could be squeezed out of the food. The eggs also were not made properly as most of the egg whites were still uncooked. This dish had so much oil in it that it made my girlfriend and I feel sick for hours after. Not worth the $ 14 either. Almost 2 hours after we sat down we paid and left the restaurant as soon as possible. The service was absolutely horrific and the food is abysmal to say the least. I will not return to this established and do not recommend this to anyone.
Fran W.
Classificação do local: 3 Southfield, MI
This place had no WOW factor. 1. Like everyone else, the service was not impressive. Took a while to order, over 30 minutes for our food, and was not checked up on after the food had arrived. 2. The ambience is OK. There was a large group of people that look liked they reserved 10 of the tables and they were noisy and did not stay seated. The decorations could be improved. 3. Okay, food discussion time. The food was average. We got the ratatouille sandwich and the breakfast sandwich. They tasted fine, we ate it all so it must have been good, but it didn’t amaze us. 4. I give it 3 stars for the effort. Will I return? Probably not.
Melissa M.
Classificação do local: 3 Detroit, MI
We went here on a Saturday around 11 am and there was almost no one there. The person I was with ordered the corned beef and I got the nutella french toast(why not go for a sugar coma first thing in the morning?). Service was good and food was great! I rated it 3 stars because I’m not down to pay that much for breakfast too often. Also, the sun really gets into the place because of the big windows everywhere! Not complaining of course, but they could have pulled down some curtains on a few windows
Vassilis J.
Classificação do local: 4 Detroit, MI
I just love the space here on a Saturday or Sunday late morning. Big tall windows that let the sun and streetscape in, old classy old wood trim and a well spaced interior. My seafood omelette(without salmon) and gruyère cheese hit all the right notes for $ 13. The Nutella french toast was coated and a heavy treat. The servers here are young and inexperienced but attentive and eager. I thoroughly my meal and experience.
Kevin K.
Classificação do local: 2 Troy, MI
Buhhhh, I hate to give this place a bad review because it’s within walking distance of my apartment and the food is generally really great and well priced. I’ve been there about 4 times over the last few months, and I think I might be done going there if the service continues to be terrible. Even before today, which I’ll get to momentarily, I’ve had off-putting experiences with service either waiting forever for coffee, waiting for a server to realize that we had been seated, or waiting 20 minutes for the server to figure out how to run our bill. That was all before today… Today I made plans to grab lunch with a friend who works downtown and I recommended that we try Addison because it was walkable and had good lunch and breakfast options. After sitting for about 10 minutes and getting water(without any glasses), our server came and took our order. We both ordered breakfast sandwiches because I had gotten their breakfast sandwich before and had been very impressed with it. About 40 minutes later, my coffee long depleted, our server brought us a complimentary red velvet waffle and apologized for the long wait,(and this is probably when I should have asked for more coffee but figured our food would be right out… it wasn’t). The red velvet waffle was delicious, however, and it was perhaps the only highlight of this visit. About 10 – 15 minutes after the waffle, our food FINALLY arrived, even though we now had to rush through eating and paying because we had already been there for nearly an hour. When we received our bill our server did ask if I wanted more coffee, but it was too little too late. Now here is the sticking point and what drove me to Unilocal this afternoon. On the menu, the breakfast sandwich is listed as follows: «Folded Eggs, Wild Mushrooms, Crispy Bacon, Boursin Spread, Arugula & Tomato on a Toasted Brioche Roll.» What we actually received was: Folded Eggs, Wild Mushrooms, Crispy Bacon, Tomato… Shredded Lettuce, NO Boursin Spread(which makes this sandwich), on a HAMBURGERBUN. And not even a good hamburger but but a cheap, wimpy, wonder bread hamburger bun. The two most important aspects of this incredible sandwich that I had had before and loved,(the spread and the brioche roll), were replaced by meager substitutes or just left out altogether. And I think we can all agree that shredded lettuce does not equal the leafy goodness that is arugula. After having had prior doubts about Addison’s service, you can imagine my disappointment when, after waiting nearly an hour to receive a sandwich, I am handed something that looks only somewhat like what I had ordered, while the server made no mention of substitute ingredients. So while I may hate to give a poor review to a restaurant that I really want to do well, I’m essentially done with Addison. There are so many many more brunch places worth my time like Dime Store, or Rose’s Fine Foods, or Brooklyn Street, or Trinosophes…(the list goes on and on), that I can’t be bothered with terrible service and food that may or may not turn out the way it’s described. [Honestly this is a good thing for Detroit because it means that the competition is getting better and businesses have to meet higher consumer expectations in order to succeed. Unfortunately due to Addison’s proximity to the new arena district, I doubt they’ll be able to stay open if they fail to get their act together both in the front of house and in the kitchen.]
Trevor W.
Classificação do local: 2 Hamtramck, MI
I ordered the breakfast sandwich with«Folded Eggs, Wild Mushrooms, Crispy Bacon, Boursin Spread, Arugula & Tomato on a Toasted Brioche Roll,» but some prankster replaced the brioche roll with a hamburger bun from McDonald’s smdh. There was also some damn romaine lettuce instead of arugula, which leads me to believe the ENTIRE sandwich may have been from McDonald’s? Not sure. For«ambiance» I listed«classy» because the napkins were folded when I came in. I give two stars because the bacon on the sandwich tasted better than McDonald’s bacon. McDonald’s bacon would’ve been only one star. Also, they don’t fold your napkins at McDonald’s.
Vanessa L.
Classificação do local: 2 Detroit, MI
Excellent food, service is not very good. We waited for over 1 and a half hours for food during brunch and the wait staff was not helpful. The«kitchen went down» during that time, however no management talked to the guests. This was my third time being here. I was extremely unhappy with the customer service and will most likely not be returning unless there is a significant change in service.
Di Z.
Classificação do local: 3 Royal Oak, MI
The food here is yummy! But the service is terrible, probably the worst I have had in Detroit on par with customer service at Comcast. Please get the shrimp grits. Shrimp wrapped in bacon… mmmm delicious. The french toast nutella is bangin’ with peanut butter flavored french toast. My table ordered a side of Addison potatoes and everyone liked it. So let’s talk about service, there was eight of us on a Sat at 10:30am. The waiter took our order and didn’t come back to refill our water or bring over our coffee for over 30 minutes and we eventually had to ask someone who was walking around with a coffee pot… UNACCEPTABLE! There was only 3 – 4 other tables in the restaurant at this time. When we did finally get our food, one lone person had to wait another 10 minutes before she got her waffles and fried chicken. And then there was the check, he messed our bill and over charged us which we had to get fixed by walking over to the bar, he was gracious enough to give us a 20% off next time for the trouble but SERIOUSLY!!! I hate to write a poor review based mostly on the service but this really was unacceptable. On a side note, this place is huge, great for large groups as long as you are okay with over 2 hours brunch affair.
Christina S.
Classificação do local: 1 Ferndale, MI
Good menu. Too bad they lack decent management, kitchen staff and service. Very slow. Very disorganized. The execution of the meal was completely off. The 2nd time I was here it was dead and I waited 15 minutes for a host(which I had to ask for). Party of 1 and they asked if I had a reservation. Ridiculous. Your cooks can’t even cook an egg to order properly. This place won’t last.
Elizabeth L.
Classificação do local: 4 Detroit, MI
Stopped in here for breakfast and the food was delicious! We arrived around 10a.m. on a Saturday. At this time the restaurant was not packed and looked like they were still setting up for the day. The nice thing about this restaurant is they open at 8 a.m. Most breakfast/brunch spots aren’t open until 11 a.m. or they don’t even serve breakfast on Saturday. The inside is very bright with natural lighting because the restaurant is surrounded by floor to ceiling windows. The décor was modern and casual. There was no wait to be seated and our server was pleasant and attentive. The breakfast options were a lot of your classics, but with a unique spin on things. Example: I had ordered french toast… the twist was the creamy delicious peanut butter nutella mix that was drizzled on the french toast and sliced banana throughout the plate. This was a very rich dish, but is was out of this world. No maple syrup needed, but they do have it if needed. The diner with me ordered the banana cream waffle. The«cream» was served on the side and was very flavorful, sweet and light. This dish was also served with syrup, but definitely didn’t need it. The only con I saw was both of these dishes could have used a little more fruit. Overall it was scrumptious. I will have to come back for dinner and see how the dinner entrees compare. Overall if you’re looking for a breakfast spot in Detroit this should be on your list to try!
Sunny W.
Classificação do local: 3 Detroit, MI
I had high hopes for this brunch as I heard it has similar/related ownership with the Hudson Café. Unfortunately we were disappointed. We came at 11 a.m. Saturday and the place wasn’t packed, but our food took an hour to arrive. When it did arrive, the orders were not perfect and items/sides were missed. PROS: + Good brunch menu and prices. + Good food(the fries that came with steak+eggs were delicious!) CONS: — Food took an hour to arrive. — Our waiter did not realize that an hour is not typical. We had to chase the waiter down to ask where our food is, at which point he disappeared into the kitchen for over 10 minutes(we joked and said he’s probably scared /hiding). We still suspect the order was skipped and the kitchen rushed it last minute. Overall this gave me the impression that the restaurant would be a solid brunch place(and I may give it a try later this year), but for now it’s still an infant and the place has poorly trained staff, kitchen is disorganized, and management needs to do a better job!
Miriam I.
Classificação do local: 3 Bloomfield Hills, MI
Dined here for lunch about 3 weeks ago — sorry it has taken this long to Unilocal.The 3 star rating is mostly due to our server. She was attentive, and very nice. Ambiance pleasant as well. Unfortunately, the quality of the food would have to have been much higher than it was, to make up for the s-l-o-w service. Not crowded, just slow. At lunchtime, when diners may be pressed for time, that is a big problem. I had potato soup. A bit on the bland side for me. Co-diner had a grilled vegetable sandwich. Pronounced it «all right,» but somewhat greasy. One positive: the manager came around, asked how everything was, and actually appeared to be interested in our answer. The intentions of the management seem to be to run a high-quality restaurant. Time will tell if the restaurant can bring these good intentions to fruition.
Michael N.
Classificação do local: 1 Roseville, MI
I have no idea how this place has 4 stars. After waiting for over 20 minutes for breakfast, it all came out wrong. Undercooked French toast. Two orders of eggs over cooked. One was supposed to be over easy, the other over medium, and both arrived over well. My steak was rare. That would have been awesome had I not asked for it to be medium. Service was incredibly slow as well. I literally timed our server for water refills after the glass already sat empty for ten minutes. He returned in three minutes and seventeen seconds. I guess he filtered it from the Detroit river. Don’t come here. Zef’s right up Woodward is a much better deal and way better food.
Blas G.
Classificação do local: 5 Dallas, TX
I highly recommend Addison Eatery for breakfast! Their scrambled eggs are fluffy and cooked to perfection. Their potatoes are the best I’ve tasted in a while. They are soft but not so soft that it falls apart in your fork. If you are a big red velvet fan like I am you will want to try their pancakes. Our waiter was nice and attentive. We didn’t have to wait long at all to be seated. We will be eating hear again when we come back to Detroit!
Tom B.
Classificação do local: 4 Chicago, IL
My wife and I were staying in the downtown area, and found this place on Unilocal.So, other tourists, don’t let the area turn you off. This was some good food. The french toast with bourbon apple sauce was well worth the $ 11, and my wife’s fish and chips were perfectly crispy. The service was also good, but it was pretty slow in there because it was the Friday morning after Thanksgiving. The only downside is that it was hard to find. We didn’t see any signs, nor could we tell where the entrance was. We also had no idea they had a parking lot.
Adela T.
Classificação do local: 2 Detroit, MI
The pros: nice ambience The cons: everything else Sat down to a dirty table, waited over 40 min for food while other parties who ordered around the same time as us ate, paid and left. When the food finally came, my boyfriends flat bread was smothered in BBQ sauce with some shredded cheese and cold chicken that looked like it had been sitting out with a nice browned avacado in the middle. Yum. We had to ask for every refill on our water and coffee. The waitress apologized saying there was a backup in the kitchen and offered to comp something from our bill… the coffee. Thanks a lot.
Sarang K.
Classificação do local: 4 Texarkana, TX
I went to Addison Eatery to celebrate my becoming a US Citizen. The following describes my first meal as an American.(Read that in a Jack Bauer voice) After getting my citizenship, going to Shinola to celebrate with an embossed journal, I looked for places to eat in Detroit that were ‘hot and new’ according to the Unilocal app and found that Addison Eatery was the closest to where I was. As well as them being categorized as ‘American(Traditional).’ I thought what better way to celebrate becoming an American than getting American things and eating American food. Now if I was driving American, it’d be the perfect trio! Anyways, it is easy to find as it’s right on Woodward but the construction and my lack of knowledge of the area took me around a few blocks. I parked on Charlotte where there was a sign that said TAKEEVERYTHINGOUTOFYOURCAR. So I did. Carefully putting my newly awarded citizenship certificate in the trunk. Haha. When I got there at the corner of Charlotte and Woodward, first I wasn’t sure it was the right place because it seemed so sparse but I saw one person sitting at a table and just walked in. It took about a minute or two for someone to come and seat me but I suppose not unexpected at such a new establishment, where they hope for many customers yet don’t expect too many.(Entrance is on Charlotte.) The entire time I was there there were about 3 individual diners, a couple, and a party of 5(haha) dined. I was there for about an hour. Not bad for the month they’ve been open. I had my choice of seats so I sat at a window table facing the restaurant so I could observe.(I took a video so take a looksie.) I noticed that the seats are classy and look… well they are clear plastic chairs so don’t look the sturdiest or the most comfortable but they are both sturdy and comfortable. The booth is long and there is a comfortable space between tables. The tables along the windows are all angled but are easily adjusted to fit larger parties. And with the high ceilings it feels spacious. The bar is separated by the booth which has a taller back and cuts the space up a little bit. I was brought a pretty tall glass of water and when she later took my order I got the Wild Mushroom Omelette which is one of my favorite dishes. I had every intention of getting the shrimp and grits as the other reviews raved about it but I never turned over my menu so only saw the breakfast side. Which suited me fine in the end. Anyway, I switched the house potatoes for the Addison Potatoes, which is $ 3 more for added bacon and cheese. I think it was worth it for the day, since I was celebrating. When Aziza, my server, brought the food she brought along with it all the condiments, whipped butter(OMG), grape jelly(they also have strawberry jam), and ketchup. I asked for hot sauce and they brought some also in a little metal cup. A little wasteful but I suppose it looks much nicer on the table than a bottle of Red Hot. The omelette was good. It was fluffy and wholesome. My only wish is that they would have used more wild mushrooms than button mushrooms. I was expecting some chantarelle and wood ear(okay, maybe not wood ear — but it is my favorite mushroom). There were at least two different kinds of mushrooms but predominantly button mushrooms. Nevertheless, it tasted good and I really didn’t need any condiments with it. The potatoes are scalloped and then cooked with onions, peppers, and a few other things and for the Addison Potatoes, they add the bacon and cheese. It’s pretty yummy. Especially with ketchup and hot sauce. Their toast is not made in house but it is local. I forget the name but it was delicious. If you want it buttered, make sure you butter it as soon as it gets there. Yum! But the whipped butter spreads out really well so if you’re not adamant about melted butter it’s not necessary. It came out to about $ 15+tip for the omelette and upgraded side of potatoes. But as you can see in the picture about half the plate was omelette and the other half filled with potatoes. On the way out I spoke with the Manager who was sitting by the bar… I forget his name. He seemed friendly enough and sincerely happy to see customers. And it was only then I noticed that the bar was lined with stemware but no actual alcohol, so I’m not sure if they have their liquor license. Also, to note their music is very very varied. When I walked in it was techno. When I walked out it was classical. Anyhoo, a great addition to the midtown establishments. It would probably be a 5 star review if the wild mushrooms had been more… well, wild… I’d be happy to go back.