Regatta Apartment Homes

I highly recommend to avoid this management company all together. If you travel for work Des Moines is a great area that’s only a 20.00 cab ride to the airport. However this management company is completely insensitive to the difficulties of maintaining your home life on the road.
I have been here for 2 years with no problems until this new management company stepped in. I was very unhappy with the lease they offered but wasn’t in a position to move because of my travels. They also separated the water, sewage, and trash from the rent into a separate bill. I thoroughly explained that I need a bill due date because of my flexible schedule and travels. I was told not to worry they would work with me.
I checked in with the office 3 separate times in between trips and got vague answers every time. I missed the bill and they want a 100.00 late fee. I protested because I foresaw this and went out of my way to avoid this. Now there is a hundred dollar late fee on top of the original.
I’m also a victim of a burglary in the past and am uncomfortable with people being in my home when I am not. Since this company took over they have been in my apartment twice a month on average. This is a corporate community that’s too petty to be reasonable. Unless you want to thoroughly read through your lease and have an attorney on hand I would suggest steering clear of pacific living properties. The Regatta and Spinnaker Landing.

The property manager has lack of manners. very impatient. horrible person to work with. i highly recommend you to look somewhere else. the pool isn’t working and says it’ll open in august. the rent cost is stupidly high. but that doesn’t matter– the main thing i don’t like about this place is because of the manager. so cold and snob. not too friendly. if you have any complaints or concerns about your unit– too fking bad.
just too disappointing. the office is closed right now but the door says 6pm. the manager is not reliable and friendly. LOOK SOMEWHERE ELSE!