Noodles & Company

Okay… So I typically love Noodles & Company. This one is the closest to my home and I unfortunately can no longer eat here. On December 17^th I ordered food to pick up for my family. We arrived a few minutes early and paid. We then waited at least 15 minutes. No one acknowledged us after we paid. In this time we watched an employee stand on the counter over food that was being cooked in order to clean the filter above the stove. Who knows what fell into the other customers food at this point. The counter was not even wiped down when she got off the counter. She put her filthy shoes next to food being prepped and cooked. The manager directer her to clean at that moment and did not seem to care who witnessed this. After this we, ask where are food is since we ordered ahead and nothing has been given to us. Come to find out, our food had been sitting on the counter since before we walked in. The worker hands us the bag and basically expected us to leave just like that. We then ask if they honestly expect us to leave with this cold food at full price. She reluctantly offered a refund but did not know how to since we paid with cash. She goes to the back to get her manager who does not even say a word to us as she shows her how to do the the refund and walks back to the kitchen. I am now posting reviews on as many sites as possible since I emailed the company the very next day and have never heard anything in return.

Had lunch at Noodles today and as usual it was very good. I even tried something a little different. Normally I would get the pesto capitavi but I decided to try the Alfredo MontAmore. The only thing I really was not crazy about where the chunks of breaded chicken. They were very thin and I personally felt that they did not add anything to the dish. The Alfredo sauce was good but a little water down but the cheese was yummy.
My biggest issue with Noodles & Company is their cleanliness. It seems like every time I go there the drinking area is just messy and their tables are never really clean. And this visit was no exception but I’m a little OCD so what bothered me probably would not bother a lot of people.
All in all, I know I will go back but I probably will not order the Alfredo MontAmore again.

Delicious, great food and great prices. Called in an order and it was ready in about 5 minutes. Clean and tidy.

Upon entering the establishment I was greeted by the staff. The restaurant was very clean and welcoming. I ordered a small chicken noodle soup that only took a couple minutes to prepare. I had a choice to eat inside or outside on the patio. Along with a large selection of different types of pasta they also offered a few craft beers as well. The food is delicious and the service remarkable.

I came in with a friend. She ordered the Penne Rosa with NO MUSHROOMS and I ordered the Grilled Chicken Caesar Salad with NO CROUTONS. When our food arrived, her pasta was complete with mushrooms, and my salad had croutons mixed into it.
Why in God’s name is it so hard to look at the frickin’ order ticket and make the food accordingly? We weren’t trying to be pain in the ass customers, but she doesn’t like mushrooms, and I’m on a low-​carb diet.
One of the workers told me, «I forgot to put cheese on your salad. I’ll bring you some right away». Parmesan cheese is an important component to any good Caesar salad, so I waited. And waited. I ended up asking her about the side of cheese, and she smiled and said, «Oh, I forgot». Wow.
My friend politely picked out her mushrooms and pushed them to the side of her dish. I started to pick off croutons, until I realized they were mixed into the salad with the dressing and crumbs were throughout. After using my fingers trying to separate the mess, I finally went up front and told them that our orders were messed up. They offered to make us new ones. My friend declined, but I accepted.
On a good note: the salad was absolutely delicious. The dressing was pungent and flavorful and the chicken was juicy and tasty. A dynamo Chicken Caesar Salad.
I also love the drink machine that has a million options — complete with many low-​cal or zero-​cal beverages.
The prices seemed slightly steep, considering the portions weren’t huge — my friend’s pasta bowl was smallish.
I would come back because the salad was yummy, but was put off from their incompetence. Service needs improvement…

Stopped in to carbo load for the marathon. Derek helped us with the menu and everyone else was attentive. Food was good healthy and fresh.
Great value. My daughters fav place and I was skeptical. Now a believer.