Love the breadsticks. Will no longer be a customer. I don’t order from fazoli very often went through the drive thru and decided to order the new limited offer items advertised at the top of the menu. What I received wasn’t as pictured so I brought it back. I was told by the General manager that I ordered incorrectly because I needed to have said«twisted» to get what I really wanted because there were other items on the menu with the same name. When I asked why it wasn’t clarified what I wanted he told me they did not have time to communicate in the drive thru. Please note they weren’t that busy. Extremely poor customer service and advertising in my opinion
Mark O.
Classificação do local: 3 Denver, CO
Within the last couple of years, they’ve gone the«Panera» route and now serve their food on «real» plates and use real silverware. It’s a lot of chrome to cover up the fact they are still a fast Italian restaurant, except the prices have gone up to compensate for all the aesthetic touches. Paid $ 8.99+tax for a ravioli«combo» meal that comes with either salad or pizza and a drink. Got seven pieces of ravioli. No one ever came through the dining room with breadsticks, despite the restaurant not being busy. Food tasted OK, but nothing stood out and it is definitely not the value Fazoli’s used to be.
Max M.
Classificação do local: 5 Theater District, Manhattan, NY
These guys are very friendly and accomodating. I was in a hurry, called ahead, drove through the drive-through and I was on my way. For very little money we got a good meal and it rivaled a restaurant we just ate at in Chicago… that charged a lot more money than Fazolis. For quick italian and for a low price… this place does a great job.
Michelle H.
Classificação do local: 5 Carol Stream, IL
I admit, I’m a big fan of Fazoli’s. I would not normally go out of my way to review a chain restaurant, but this location impressed me this past weekend. Everyone was very friendly, the place was very clean, food was great – but what drove it over the line was our server/cashier. Think his name was Galdino – he was smiling and conversational, one of the nicest fast food employees I’ve come across in quite a time. I used to work in fast food, so I know how hard the job is and that it isn’t always easy to keep a great attitude and such. Kudos to this location and its great staff!