Cottman Transmission and Total Auto Care

WHY: My high mileage household backup vehicle had the brake light come on. I received a coupon in the mail (not sure what it’s called but blue envelope full of loose coupons) for a free service engine light check and 10% Off total repair bill.
EXPERIENCE: I made a phone call and spoke with Denny. Denny was pictured on the coupon. I was able to get my vehicle in within a few days. I dropped it off and explained the problem. Denny said he would call me when they found the issue. A few hours later he called and explained the brake fluid was super low and my front break pads were down to almost bare metal. He recommended replacing the pads and rotors. He texted me photos of the bad pads at my request. This being a backup car and wanting to keep the maintenance costs low I asked for a quote sans rotors, $ 200.
I told him I’d think about it and then called two other repair shops for quotes. I got quotes of $ 120 and $ 148 respectively. I called Denny back and explained my other quotes and that I’d drive across town to save $ 80. I asked what he could do to be competitive on price. He recommended we not get the highest quality (ceramic) brake pads, I agreed and my new price was $ 132. I gave the approval to proceed with repairs and it was completed early the next day.
CHECK IN: When I checked in via the Unilocal mobile app a coupon popped up for 10% off my repair — couldn’t combine with my mail coupon but want to let fellow Unilocalers know.
CHANCE OF RETURN: ¹⁰⁄₁₀