Firestone Complete Auto Care

Don’t just show up and expect to get in right away, especially during peak hours. I made this mistake when I went to just have a tire looked at. They asked if I was able to leave it (they looked pretty busy), so I walked over to the mall while I waited. It ended up taking over 5 hrs before they even looked at the tire, which was patched.
When the tire continued to leak, I made an appointment (see, I’m learning!), and brought it back in. I ended up replacing my front tires (they comped the price of the original patch since it didn’t work out), and also suggested an alignment. They were super patient and kind when explaining what this entails and why it’s important. They even walked me back in the shop to show me exactly what’s been going on (the visual learner in me approves!). I’ve been taking my Mazda in to the dealership I bought it from for regular maintenance, and they’ve never made this suggestion in the three years I’ve been going to them. They just kept rotating the tires and said that the weird rumbling I felt when I pushed my car above 60 would eventually work itself out.
Now, thanks to Firestone’s helpful suggestion, my car is running as smooth as when I first bought it! It no longer feels like it’s going to rattle to pieces on the interstate!

We showed up on a cross country road trip with a bad alternator. Andy welcomed us and patiently listened to our concerns. He gave us confidence that he could help get us back for our scheduled plans. Our vehicle was thoroughly and quickly examined and fixed within an hour. We’ve never had such trustworthy and accommodating service, especially at such a needed and potentially stressful time. Thank you Andy and Firestone staff and helping us keep our holiday plans! Happy holidays to you all!

Make sure to make an appointment beforehand! Unlike other oil change places I’ve been to, this isn’t really the place where you drive up and expect an oil change right away.
My husband was supposed to take our truck in for an oil change but got caught up with work, so I ended up bringing it in. The lobby is stocked with magazines for both genders and there is wifi, so I was happy. I had our 2 small dogs with me and the employees were very friendly towards the pups.
The oil change was quick and they didn’t try to take advantage of me or try to up-​sell me like most other oil change places I’ve been to! I really appreciate that!
My recommendation: google «Firestone coupons» before getting an oil change! They usually have lots of coupons and discounts online! I found a $ 10 off coupon and showed it to them on my phone and they honored it without me bringing in a printed copy. Woohoo!

Had an amazing experience! They have great customer service will find a way to make sure you can get the best deal with the appropriate amount of service. They were extremely friendly and made sure I was taken care of.

We slid off I80 into the ditch and had our truck towed here since they were open in the evening and Sundays. They were able to get to work on it on Sunday and had us back on the road in no time. One of the employees even gave us a ride to our hotel. Everyone was really nice trying to help us! We even saved 10 percent and have 6
months to pay with no interest since we opened an account with them. Glad they were here!