Walgreens

I wish I had more drive through pharmacy options. If there is anyone in line, expect to wait at least 10 minutes for each person in front of you. This is ridiculous. And when you FINALLY get to the window, you’re likely to have to experience a very rude (and probably overworked) pharmacist in the window. Seriously. They are abrasive.
Avoid this location at all cost.

The pharmacy here is incredibly inept. Don’t come here expecting them to get anything correct, and be prepared to wait much longer than you anticipated. Shaniqua was especially lacking in any aspect of competency.

DON’T GO HERE. They’ve messed up on every prescription I’ve dropped off. I keep thinking it’s just a fluke, but it’s not. Drive thru is so slow and you drop the prescription off and they say it’ll be ready in an hour. You come back in an hour and they tell you they don’t have it in stock. This has happened to me a total of 3 times. Will NEVER go here again!!!

Pharmacy is AWFUL!!! sooo rude. If you hate your job find something new. The woman pharmacist claimed the insurance said it was to early to fill the script then proceeded to tell me I should still have some of my last script left I wasn’t aware that pharmacist were doctors or that they are allowed to get into someone’s personal business unless asked. I went to Kings and they told me all Walgreens had to do was make a quick phone call to correct the problem and get the script filled. Never going back. Horrible customer service.

Well, I’ve been coming to this Walgreens for my prescriptions since it opened, looks like it is time for somewhere new. I picked up my normal prescription, a 20mg dose. Checked the label and saw I was getting the correct med. Took it home and low and behold, when I looked in the bottle, it had both 10mg and 20mg pills inside.
Went back to the pharmacy where they apologized but said «I can tell you how this happened…». They went on to explain that likely a prescription was returned to the shelf but put into the wrong bottle. Um, no, not okay. No excuses, this is not okay, ever.
I am pretty sure they didn’t write down what happened, or do anything to ensure it didn’t happen again. I doubt they ever went back to the 20mg bottle to make sure there were no more 10mg pills in it.
YIKES!

I gave it my third shot but I am done with this location. It should not take 30 min to get a prescription filled that was called in a day before. I feel sorry for the folks who have to work there under such poor management.

I was administered THE WRONG VACCINATION WITHOUT MY APPROVAL. I’ve never experienced worse healthcare service. I’m a nursing major and need to get MMR and HepB vaccinations. I went to Walgreens to get these shots and waited for 25 minutes before the RN came out. She never introduced herself to me and just said «which arm.» I said hi and introduced myself, and then told her my right arm. She proceeded to poke me with one needle and then said «ok you’re good.» I questioned her because I had asked for two shots (one HepB and one MMR) and she said, «Oh… I thought you just wanted the flu shot. My bad.» At this point I was LIVID and now in a rush to get to work on time. I haven’t researched the flu vaccine enough to make up my own mind about whether or not I wanted it in my blood stream. I have no idea what the statistics are on how is affects birth defects or other adverse effects.
Even after she realized her mistake, she NEVER even asking if I was allergic to eggs or had any allergies to medication. She just walked away to get the correct vaccination. I could have ended up in the hospital today. NEVER go to this Walgreens for any of your drug needs. They’re negligent and disrespectful. This may end up in my pursuance of a legal guidance as to what I should do next. Don’t end up in my situation and take much caution at any Walgreens you visit in the future.

Wow, just wow. This place has to be the worse!!! The staff are not helpful at all and they can care less about the issue you are having. The pharmacy is ridiculous. They have lost my prescription that was called in by my doctor every month for the past two months. When I called them they said we have no idea. That’s it. If I did t surges to check under my doctors name, they wouldn’t even think of looking at it. Last time when I called the pharmacy I was on hold for over 30 min. When they got back to me there was no apology or even a sincere sorry. I will never step in here again.

WORST PLACE EVER. Terrible awful customer service and they have now messed up my Rx 3 months in a row. As I stand in line writing this, the woman behind the counter is in a personal conversation, ignoring me. I will be switching after today.

Friendly, helpful staff. We found just what we needed. Easy access and a large parking lot.

I needed a mouth guard for night time grinding and after reading reviews on a specific item we decided, to go into this Walgreens as it’s on our way home. Good news is I found the night guard. Bad news was that it is $ 3 more than online. Yes, to some of us. Even a dollar is a lot. I find a manager and ask if they could price match with their online site. Was asked if they deliver and if so then it’d be better to buy online. But they wouldn’t price match. So me being a tired pissed off customer, we decide to leave, and on the way out I state to my husband rhat, «let’s go to Walmart as I know they will price match practically anything.» In front of the manager. He didn’t seem to care. So word to the wise, don’t try to price match them as apparently its now a new rule for the company.

My favorite Walgreen’s! Store has plenty of parking, is organized, clean and I usually find what I need. The best thing of all are the employees, especially Nelda at the front. Have always found her with a smile on her face and always very helpful and efficient.

Maybe I don’t know what the expectations are for customer service at a pharmacy, but I can compare to what it was a year ago… back when the clerks used verbal communication rather than grunts & head nods which seems to be the current standard. Every interaction over the last few months seems difficult for these employees. All I do is hand them a prescription slip & they look at me as if I’ve thrown a wrench into their day. Good grief.

I’ve been getting my prescriptions filled here for approximately one year. It was convenient, and the staff was always quick with checkouts. But God forbid you have any questions or change insurance companies!
After getting married, I switched to my husband’s insurance. Any time I had trouble with the new insurance (e.g., not covering a prescription), they wouldn’t even alert me to the problem – they’d just charge me $ 90 for a $ 15 prescription and shrug when I asked about it). What finally made me decide to go down the street to Target? I asked for an expensive prescription to be removed so I could figure it out with my insurance company (ugh), and the pharmacist was totally flippant. He pulled the prescription from the bag and tossed it to the side with serious attitude.
I don’t expect five-​star resort service at a drive-​up pharmacy, but basic manners are a requirement when dealing with the general public. If you can’t interact with customers, and especially if you don’t want to take three minutes to answer your customers’ questions, good luck keeping those customers. The entire pharmacy staff seems like Eeyore on a good day. Boo, hiss.

They really need to update their hours of operation. This store closes at 10 pm, not midnight as indicated here on Unilocal

This is my usual go-​to location for filling pharmacy prescriptions. The pharmacy staff has always been efficient and courteous with each interaction. The store seems clean and the drive through never takes longer than an expected amount of time.

Seemed a bit cleaner and better stocked than many of the Walgreens I have been to in recent months. They had plenty of checkout lines open and I was able to pay quickly. They also have two redboxes outside.

Me likey besides the fact they no longer carry the individually wrapped pecan praline candies. Oh… and the staff is okay.

I stop into this Walgreens on occasion because it’s on my way home from work, so it’s good for a quick pop in to get whatever drug store item I need, be it band-​aids, adhesive tape, whatever.
It’s good for that-​they carry a lot of different stuff, both name brands and their own version, which is the same thing for much cheaper.
The staff here is really mediocre, however. Every time I’ve been, they’ve acted like they would rather be anywhere else, and the customer interaction is at a bare minimum. It actually kind of makes it so it’s a bummer to check out.
So I guess if you’re in the area and need something, it’s worth a stop in to pick it up. It’s just probably not the best regular stop.

This is the worst Walgreens I’ve ever been to. The pharmacy staff lies on the phone. I called my prescription in urgently needing to get home to my friend who had just gotten out of surgery. They said it would be ready in 45 minutes on the phone. I got in, and they said they hadn’t even filled it, and it would be another 20 minutes. I said that was ridiculous, I called it in, and her excuse was «20 minutes isn’t that long». I was taken aback. I will never be back to Walgreens.